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Posted to users@cloudstack.apache.org by Dean Kamali <de...@gmail.com> on 2013/07/17 06:54:31 UTC

No internet access to vms behind router, but the router has access

Hello everyone

I have few vms setup in "Advanced zone" a mix of Windows + Linux vm, they
all able to ping default gw 192.168.1.1 however none of them able to access
the internet.

I logged in to the router, and I'm able to ping my virtual machines, and
I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).

[image: Inline image 1]

I did the following

1. reboot the router and later destroy it and it gets recreated again.
2. Create new network ( which launched new router with different public IP
from the pool) (same issue)
3. login to the router and issue iptables -F

I'm not sure what else to try.

Your help is highly appreciated.

Re: No internet access to vms behind router, but the router has access

Posted by Geoff Higginbottom <ge...@shapeblue.com>.
You would have applied a VLAN to Public traffic when setting up the Zone, has this VLAN been setup properly on your switches and Final Internet Router.

Regards

Geoff Higginbottom
CTO / Cloud Architect


D: +44 20 3603 0542<tel:+442036030542> | S: +44 20 3603 0540<tel:+442036030540> | M: +447968161581<tel:+447968161581>

geoff.higginbottom@shapeblue.com<ma...@shapeblue.com> | www.shapeblue.com

ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS



On 17 Jul 2013, at 06:03, "Jayapal Reddy Uradi" <ja...@citrix.com>> wrote:

Hi,

Did you try by adding  egress firewall rules for outgoing traffic on the network  ?

Thanks,
Jayapal

From: Dean Kamali [mailto:dean.kamali@gmail.com]
Sent: Wednesday, 17 July 2013 10:25 AM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Subject: No internet access to vms behind router, but the router has access

Hello everyone

I have few vms setup in "Advanced zone" a mix of Windows + Linux vm, they all able to ping default gw 192.168.1.1 however none of them able to access the internet.

I logged in to the router, and I'm able to ping my virtual machines, and I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).

[Inline image 1]

I did the following

1. reboot the router and later destroy it and it gets recreated again.
2. Create new network ( which launched new router with different public IP from the pool) (same issue)
3. login to the router and issue iptables -F

I'm not sure what else to try.

Your help is highly appreciated.


This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.

RE: No internet access to vms behind router, but the router has access

Posted by Jayapal Reddy Uradi <ja...@citrix.com>.
Hi,

Did you try by adding  egress firewall rules for outgoing traffic on the network  ?

Thanks,
Jayapal

From: Dean Kamali [mailto:dean.kamali@gmail.com]
Sent: Wednesday, 17 July 2013 10:25 AM
To: users@cloudstack.apache.org
Subject: No internet access to vms behind router, but the router has access

Hello everyone

I have few vms setup in "Advanced zone" a mix of Windows + Linux vm, they all able to ping default gw 192.168.1.1 however none of them able to access the internet.

I logged in to the router, and I'm able to ping my virtual machines, and I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).

[Inline image 1]

I did the following

1. reboot the router and later destroy it and it gets recreated again.
2. Create new network ( which launched new router with different public IP from the pool) (same issue)
3. login to the router and issue iptables -F

I'm not sure what else to try.

Your help is highly appreciated.



RE: No internet access to vms behind router, but the router has access

Posted by Geoff Higginbottom <ge...@shapeblue.com>.
Dean,

Great, thanks for the summary, very helpful.

Regards

Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

geoff.higginbottom@shapeblue.com

-----Original Message-----
From: Dean Kamali [mailto:dean.kamali@gmail.com]
Sent: 17 July 2013 14:55
To: users@cloudstack.apache.org
Subject: Re: No internet access to vms behind router, but the router has access

After upgrading from 4.0.2 to 4.1  I noticed that all of my vms lost access to the internet.

I'm able to ping my gateway, but unable to ping any external address.

After checking few things, I found that outgoing traffic is getting blocked.

I had to added ingress rule to my network  0.0.0.0/0 Protocol: All  to allow outgoing traffic.

And that resolved my issue.

Dean


On Wed, Jul 17, 2013 at 9:26 AM, Geoff Higginbottom < geoff.higginbottom@shapeblue.com> wrote:

> Dean,
>
> For the benefit of the list, can you please confirm exactly what your
> issue was and how it was fixed.
>
> Regards
>
> Geoff Higginbottom
>
> D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>
> geoff.higginbottom@shapeblue.com
>
> -----Original Message-----
> From: Dean Kamali [mailto:dean.kamali@gmail.com]
> Sent: 17 July 2013 13:44
> To: users@cloudstack.apache.org
> Subject: Re: No internet access to vms behind router, but the router
> has access
>
> That did the trick, thanks guys, its working now.
>
>
> On Wed, Jul 17, 2013 at 6:02 AM, Indra Pramana <in...@sg.or.id> wrote:
>
> > Hi Dean,
> >
> > By default, the virtual router is also performing firewall function
> > and will block all incoming and outgoing traffic. To allow the VM to
> > gain access to the public network and the Internet, go to Cloudstack
> > GUI > Network > Guest networks > (your network name) > Egress rules.
> > Add this rule to allow all outgoing traffic:
> >
> > Source CIDR: 0.0.0.0/0
> > Protocol: All
> >
> > Hope this helps.
> >
> > Thank you.
> >
> >
> > On Wed, Jul 17, 2013 at 12:54 PM, Dean Kamali
> > <de...@gmail.com>
> > wrote:
> >
> > > Hello everyone
> > >
> > > I have few vms setup in "Advanced zone" a mix of Windows + Linux
> > > vm, they all able to ping default gw 192.168.1.1 however none of
> > > them able to
> > access
> > > the internet.
> > >
> > > I logged in to the router, and I'm able to ping my virtual
> > > machines, and I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).
> > >
> > > [image: Inline image 1]
> > >
> > > I did the following
> > >
> > > 1. reboot the router and later destroy it and it gets recreated again.
> > > 2. Create new network ( which launched new router with different
> > > public
> > IP
> > > from the pool) (same issue)
> > > 3. login to the router and issue iptables -F
> > >
> > > I'm not sure what else to try.
> > >
> > > Your help is highly appreciated.
> > >
> > >
> > >
> >
> This email and any attachments to it may be confidential and are
> intended solely for the use of the individual to whom it is addressed.
> Any views or opinions expressed are solely those of the author and do
> not necessarily represent those of Shape Blue Ltd or related
> companies. If you are not the intended recipient of this email, you
> must neither take any action based upon its contents, nor copy or show
> it to anyone. Please contact the sender if you believe you have
> received this email in error. Shape Blue Ltd is a company incorporated
> in England & Wales. ShapeBlue Services India LLP is operated under
> license from Shape Blue Ltd. ShapeBlue is a registered trademark.
>
>
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.


Re: No internet access to vms behind router, but the router has access

Posted by Dean Kamali <de...@gmail.com>.
After upgrading from 4.0.2 to 4.1  I noticed that all of my vms lost access
to the internet.

I'm able to ping my gateway, but unable to ping any external address.

After checking few things, I found that outgoing traffic is getting
blocked.

I had to added ingress rule to my network  0.0.0.0/0 Protocol: All  to
allow outgoing traffic.

And that resolved my issue.

Dean


On Wed, Jul 17, 2013 at 9:26 AM, Geoff Higginbottom <
geoff.higginbottom@shapeblue.com> wrote:

> Dean,
>
> For the benefit of the list, can you please confirm exactly what your
> issue was and how it was fixed.
>
> Regards
>
> Geoff Higginbottom
>
> D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>
> geoff.higginbottom@shapeblue.com
>
> -----Original Message-----
> From: Dean Kamali [mailto:dean.kamali@gmail.com]
> Sent: 17 July 2013 13:44
> To: users@cloudstack.apache.org
> Subject: Re: No internet access to vms behind router, but the router has
> access
>
> That did the trick, thanks guys, its working now.
>
>
> On Wed, Jul 17, 2013 at 6:02 AM, Indra Pramana <in...@sg.or.id> wrote:
>
> > Hi Dean,
> >
> > By default, the virtual router is also performing firewall function
> > and will block all incoming and outgoing traffic. To allow the VM to
> > gain access to the public network and the Internet, go to Cloudstack
> > GUI > Network > Guest networks > (your network name) > Egress rules.
> > Add this rule to allow all outgoing traffic:
> >
> > Source CIDR: 0.0.0.0/0
> > Protocol: All
> >
> > Hope this helps.
> >
> > Thank you.
> >
> >
> > On Wed, Jul 17, 2013 at 12:54 PM, Dean Kamali <de...@gmail.com>
> > wrote:
> >
> > > Hello everyone
> > >
> > > I have few vms setup in "Advanced zone" a mix of Windows + Linux vm,
> > > they all able to ping default gw 192.168.1.1 however none of them
> > > able to
> > access
> > > the internet.
> > >
> > > I logged in to the router, and I'm able to ping my virtual machines,
> > > and I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).
> > >
> > > [image: Inline image 1]
> > >
> > > I did the following
> > >
> > > 1. reboot the router and later destroy it and it gets recreated again.
> > > 2. Create new network ( which launched new router with different
> > > public
> > IP
> > > from the pool) (same issue)
> > > 3. login to the router and issue iptables -F
> > >
> > > I'm not sure what else to try.
> > >
> > > Your help is highly appreciated.
> > >
> > >
> > >
> >
> This email and any attachments to it may be confidential and are intended
> solely for the use of the individual to whom it is addressed. Any views or
> opinions expressed are solely those of the author and do not necessarily
> represent those of Shape Blue Ltd or related companies. If you are not the
> intended recipient of this email, you must neither take any action based
> upon its contents, nor copy or show it to anyone. Please contact the sender
> if you believe you have received this email in error. Shape Blue Ltd is a
> company incorporated in England & Wales. ShapeBlue Services India LLP is
> operated under license from Shape Blue Ltd. ShapeBlue is a registered
> trademark.
>
>

RE: No internet access to vms behind router, but the router has access

Posted by Geoff Higginbottom <ge...@shapeblue.com>.
Dean,

For the benefit of the list, can you please confirm exactly what your issue was and how it was fixed.

Regards

Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

geoff.higginbottom@shapeblue.com

-----Original Message-----
From: Dean Kamali [mailto:dean.kamali@gmail.com]
Sent: 17 July 2013 13:44
To: users@cloudstack.apache.org
Subject: Re: No internet access to vms behind router, but the router has access

That did the trick, thanks guys, its working now.


On Wed, Jul 17, 2013 at 6:02 AM, Indra Pramana <in...@sg.or.id> wrote:

> Hi Dean,
>
> By default, the virtual router is also performing firewall function
> and will block all incoming and outgoing traffic. To allow the VM to
> gain access to the public network and the Internet, go to Cloudstack
> GUI > Network > Guest networks > (your network name) > Egress rules.
> Add this rule to allow all outgoing traffic:
>
> Source CIDR: 0.0.0.0/0
> Protocol: All
>
> Hope this helps.
>
> Thank you.
>
>
> On Wed, Jul 17, 2013 at 12:54 PM, Dean Kamali <de...@gmail.com>
> wrote:
>
> > Hello everyone
> >
> > I have few vms setup in "Advanced zone" a mix of Windows + Linux vm,
> > they all able to ping default gw 192.168.1.1 however none of them
> > able to
> access
> > the internet.
> >
> > I logged in to the router, and I'm able to ping my virtual machines,
> > and I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).
> >
> > [image: Inline image 1]
> >
> > I did the following
> >
> > 1. reboot the router and later destroy it and it gets recreated again.
> > 2. Create new network ( which launched new router with different
> > public
> IP
> > from the pool) (same issue)
> > 3. login to the router and issue iptables -F
> >
> > I'm not sure what else to try.
> >
> > Your help is highly appreciated.
> >
> >
> >
>
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.


Re: No internet access to vms behind router, but the router has access

Posted by Dean Kamali <de...@gmail.com>.
That did the trick, thanks guys, its working now.


On Wed, Jul 17, 2013 at 6:02 AM, Indra Pramana <in...@sg.or.id> wrote:

> Hi Dean,
>
> By default, the virtual router is also performing firewall function and
> will block all incoming and outgoing traffic. To allow the VM to gain
> access to the public network and the Internet, go to Cloudstack GUI >
> Network > Guest networks > (your network name) > Egress rules. Add this
> rule to allow all outgoing traffic:
>
> Source CIDR: 0.0.0.0/0
> Protocol: All
>
> Hope this helps.
>
> Thank you.
>
>
> On Wed, Jul 17, 2013 at 12:54 PM, Dean Kamali <de...@gmail.com>
> wrote:
>
> > Hello everyone
> >
> > I have few vms setup in "Advanced zone" a mix of Windows + Linux vm, they
> > all able to ping default gw 192.168.1.1 however none of them able to
> access
> > the internet.
> >
> > I logged in to the router, and I'm able to ping my virtual machines, and
> > I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).
> >
> > [image: Inline image 1]
> >
> > I did the following
> >
> > 1. reboot the router and later destroy it and it gets recreated again.
> > 2. Create new network ( which launched new router with different public
> IP
> > from the pool) (same issue)
> > 3. login to the router and issue iptables -F
> >
> > I'm not sure what else to try.
> >
> > Your help is highly appreciated.
> >
> >
> >
>

Re: No internet access to vms behind router, but the router has access

Posted by Indra Pramana <in...@sg.or.id>.
Hi Dean,

By default, the virtual router is also performing firewall function and
will block all incoming and outgoing traffic. To allow the VM to gain
access to the public network and the Internet, go to Cloudstack GUI >
Network > Guest networks > (your network name) > Egress rules. Add this
rule to allow all outgoing traffic:

Source CIDR: 0.0.0.0/0
Protocol: All

Hope this helps.

Thank you.


On Wed, Jul 17, 2013 at 12:54 PM, Dean Kamali <de...@gmail.com> wrote:

> Hello everyone
>
> I have few vms setup in "Advanced zone" a mix of Windows + Linux vm, they
> all able to ping default gw 192.168.1.1 however none of them able to access
> the internet.
>
> I logged in to the router, and I'm able to ping my virtual machines, and
> I'm able to ping outside (4.2.2.2 and 8.8.8.8 ).
>
> [image: Inline image 1]
>
> I did the following
>
> 1. reboot the router and later destroy it and it gets recreated again.
> 2. Create new network ( which launched new router with different public IP
> from the pool) (same issue)
> 3. login to the router and issue iptables -F
>
> I'm not sure what else to try.
>
> Your help is highly appreciated.
>
>
>