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Posted to dev@openoffice.apache.org by Roberto Galoppini <ro...@gmail.com> on 2017/10/03 07:28:35 UTC
Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
I was trying to test
Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
keeps crashing.
Best,
Roberto
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by mabdul <ma...@eclipso.de>.
Hi *,
On 03.10.2017 17:34, Marcus wrote:
> Am 03.10.2017 um 17:20 schrieb Patricia Shanahan:
>> I am sure anyone else having similar problems would have reported
>> them. I don't have a Mac, so I can't do any tests myself.
just downloaded the German version, works without any problems with
macOS Sierra (10.12.6) on my MacBook Pro (mid 204)
mabdul
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Marcus <ma...@wtnet.de>.
Am 03.10.2017 um 17:20 schrieb Patricia Shanahan:
> I am sure anyone else having similar problems would have reported them.
> I don't have a Mac, so I can't do any tests myself.
>
> Could you sumcheck or check keys? That would tell if there were
> corruption during the upload.
I've done a quick check with the Mac install files from [1] for en-US,
en-GB and de and its SHA256 hash. All fine.
> Also, maybe download a different language, such as en-GB instead of
> en-US, to see if it is that one file or all builds.
>
> Meanwhile, it would be useful if everyone with a Mac would download and
> test Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg. Is it that
> one machine? All Macs running that OS version? All Macs?
Unfortunatelly, I've also no Mac available for testing.
@Jim:
Are you able to do a quick check with the install files on [1]?
[1] https://dist.apache.org/repos/dist/dev/openoffice/4.1.4-RC4/
Thanks in advance.
Marcus
> On 10/3/2017 6:25 AM, Roberto Galoppini wrote:
>> I've re-downloaded again, it does not work. Does anyone else have tried
>> that? I'm really the only one facing problem with this build?
>>
>> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>
>>> Did you happen to check keys or do a sumcheck on the download? This is
>>> sounding like it could be a file that was corrupted somewhere in the
>>> build,
>>> upload, download, install chain.
>>>
>>>
>>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>>>
>>>> Double-clicking.
>>>>
>>>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>>>
>>>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>>>> Alt-click Open?
>>>>>
>>>>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>>>>>
>>>>> roberto.galoppini@gmail.com> wrote:
>>>>>
>>>>>>
>>>>>> It never launched, actually. It crashes before anything else.
>>>>>>
>>>>>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>>>>>
>>>>>> Do you do anything in particular, such as open some type of document,
>>>>>>> before it crashes?
>>>>>>>
>>>>>>>
>>>>>>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>>>>>>
>>>>>>> I was trying to test
>>>>>>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>>>>>>>
>>>>>>> couldn't, it
>>>>>
>>>>>> keeps crashing.
>>>>>>>>
>>>>>>>> Best,
>>>>>>>>
>>>>>>>> Roberto
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Patricia Shanahan <pa...@acm.org>.
I am sure anyone else having similar problems would have reported them.
I don't have a Mac, so I can't do any tests myself.
Could you sumcheck or check keys? That would tell if there were
corruption during the upload.
Also, maybe download a different language, such as en-GB instead of
en-US, to see if it is that one file or all builds.
Meanwhile, it would be useful if everyone with a Mac would download and
test Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg. Is it that
one machine? All Macs running that OS version? All Macs?
On 10/3/2017 6:25 AM, Roberto Galoppini wrote:
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
>
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>>
>>
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>>
>>> Double-clicking.
>>>
>>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>>
>>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>>> Alt-click Open?
>>>>
>>>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>>>>
>>>> roberto.galoppini@gmail.com> wrote:
>>>>
>>>>>
>>>>> It never launched, actually. It crashes before anything else.
>>>>>
>>>>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>>>>
>>>>> Do you do anything in particular, such as open some type of document,
>>>>>> before it crashes?
>>>>>>
>>>>>>
>>>>>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>>>>>
>>>>>> I was trying to test
>>>>>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>>>>>>
>>>>>> couldn't, it
>>>>
>>>>> keeps crashing.
>>>>>>>
>>>>>>> Best,
>>>>>>>
>>>>>>> Roberto
>>>>>>>
>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>>
>>>>
>>>
>> ---------------------------------------------------------------------
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>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Jim Jagielski <ji...@jaguNET.com>.
Works for me. FWIW, I tested on 3 other Macs, none of which were the
build server.
> On Oct 3, 2017, at 9:25 AM, Roberto Galoppini <ro...@gmail.com> wrote:
>
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
>
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>>
>>
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>>
>>> Double-clicking.
>>>
>>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>>
>>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>>> Alt-click Open?
>>>>
>>>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>>>>
>>>> roberto.galoppini@gmail.com> wrote:
>>>>
>>>>>
>>>>> It never launched, actually. It crashes before anything else.
>>>>>
>>>>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>>>>
>>>>> Do you do anything in particular, such as open some type of document,
>>>>>> before it crashes?
>>>>>>
>>>>>>
>>>>>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>>>>>
>>>>>> I was trying to test
>>>>>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>>>>>>
>>>>>> couldn't, it
>>>>
>>>>> keeps crashing.
>>>>>>>
>>>>>>> Best,
>>>>>>>
>>>>>>> Roberto
>>>>>>>
>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>>
>>>>
>>>
>> ---------------------------------------------------------------------
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>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Patricia Shanahan <pa...@acm.org>.
On 10/4/2017 3:03 AM, Roberto Galoppini wrote:
...
> I've just tried this on another Mac, with the very same operating system,
> and it works.
> I need to wait until later today to retry on the other machine, let's say
> in 6 hours from now.
...
Given this, and the other reports of it working on Macs, I suggest going
ahead with closing the vote 72 hours after it started and proceeding
with the release.
Meanwhile, perhaps those with Mac skills can work with Roberto Galoppini
to try to understand the failure, with a view to discussing it in the
release notes.
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Roberto Galoppini <ro...@gmail.com>.
Il 04 Ott 2017 00:49, "Andrea Pescetti" <pe...@apache.org> ha scritto:
On 03/10/2017 Roberto Galoppini wrote:
2017-10-03 19:47 GMT+02:00 Dave Fisher:
>
>> What do you have in /Users/<youruser>/Library/Application
>> Support/OpenOffice/4/user?
>>
> Nothing, I've simulated a fresh new start.
>
I see that you had 4.1.3 installed and it was working correctly. You
renamed the user profile (to simulate a fresh installation) and installed
4.1.4.
How far do you get when you start OpenOffice? For example:
- Does the new profile folder get created or OpenOffice dies before
creating it?
It does that.
- Can you see, even for a fraction of a second, the OpenOffice splash
screen?
No way.
Probably it would be best if you can start OpenOffice from a terminal (look
for an executable called "soffice"). It should output something to the
terminal before dying and that will probably give some clues to understand
what the problem is due to and how common we can expect it to be.
I've just tried this on another Mac, with the very same operating system,
and it works.
I need to wait until later today to retry on the other machine, let's say
in 6 hours from now.
Best,
Roberto
As I wrote in the vote thread: it might be that this bug is not so common
to be considered a blocker, but if it is not due to your particular
configuration then we should mention it in the Release Notes once it is
clarified/explained.
Regards,
Andrea.
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Matthias Seidel <ma...@hamburg.de>.
If I remember it correctly, the last time we had problems with AOO and
macOS (Sierra) it had something to do with the graphics card.
Maybe there is a difference between Robertos mac and all the others?
@Roberto:
Just to make sure that it is not the splash screen causing trouble, can
you delete (move away) "intro.png" from the (OpenOffice) program folder?
AOO then normally starts without splash screen.
Regards, Matthias
Am 04.10.2017 um 00:48 schrieb Andrea Pescetti:
> On 03/10/2017 Roberto Galoppini wrote:
>> 2017-10-03 19:47 GMT+02:00 Dave Fisher:
>>> What do you have in /Users/<youruser>/Library/Application
>>> Support/OpenOffice/4/user?
>> Nothing, I've simulated a fresh new start.
>
> I see that you had 4.1.3 installed and it was working correctly. You
> renamed the user profile (to simulate a fresh installation) and
> installed 4.1.4.
>
> How far do you get when you start OpenOffice? For example:
> - Does the new profile folder get created or OpenOffice dies before
> creating it?
> - Can you see, even for a fraction of a second, the OpenOffice splash
> screen?
>
> Probably it would be best if you can start OpenOffice from a terminal
> (look for an executable called "soffice"). It should output something
> to the terminal before dying and that will probably give some clues to
> understand what the problem is due to and how common we can expect it
> to be.
>
> As I wrote in the vote thread: it might be that this bug is not so
> common to be considered a blocker, but if it is not due to your
> particular configuration then we should mention it in the Release
> Notes once it is clarified/explained.
>
> Regards,
> Andrea.
>
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>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Andrea Pescetti <pe...@apache.org>.
On 03/10/2017 Roberto Galoppini wrote:
> 2017-10-03 19:47 GMT+02:00 Dave Fisher:
>> What do you have in /Users/<youruser>/Library/Application
>> Support/OpenOffice/4/user?
> Nothing, I've simulated a fresh new start.
I see that you had 4.1.3 installed and it was working correctly. You
renamed the user profile (to simulate a fresh installation) and
installed 4.1.4.
How far do you get when you start OpenOffice? For example:
- Does the new profile folder get created or OpenOffice dies before
creating it?
- Can you see, even for a fraction of a second, the OpenOffice splash
screen?
Probably it would be best if you can start OpenOffice from a terminal
(look for an executable called "soffice"). It should output something to
the terminal before dying and that will probably give some clues to
understand what the problem is due to and how common we can expect it to be.
As I wrote in the vote thread: it might be that this bug is not so
common to be considered a blocker, but if it is not due to your
particular configuration then we should mention it in the Release Notes
once it is clarified/explained.
Regards,
Andrea.
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Dave Fisher <da...@comcast.net>.
Hi Roberto,
> On Oct 3, 2017, at 12:25 PM, Roberto Galoppini <ro...@gmail.com> wrote:
>
> 2017-10-03 21:06 GMT+02:00 Dave Fisher <da...@comcast.net>:
>
>> Hi -
>>
>> On System Preferences / Security & Preferences what is your Allow apps
>> downloaded set to? It should be App Store and identified developers.
>>
>
> Correct.
>
>
>
>>
>> If you go into Terminal what are your permissions on /Users/<your
>> user>/Library/Application Support/.?
>>
>
> drwxr-xr-x
I have the following permissions:
drwxr-xr-x 3 davewave staff 102 Oct 3 12:45 OpenOffice
drwx------+ 32 davewave staff 1088 Oct 3 12:45 .
Daves-MacBook-Pro:Application Support davewave$
Not sure what’s up.
Regards,
Dave
>
>
>>
>> Regards,
>> Dave
>>
>> On Oct 3, 2017, at 11:02 AM, Roberto Galoppini <
>> roberto.galoppini@gmail.com> wrote:
>>
>> 2017-10-03 19:47 GMT+02:00 Dave Fisher <da...@comcast.net>:
>>
>> Hi -
>>
>> I am on MacOS 10.12.6 (16G29)
>>
>> I had to control click and then open. It worked for me but then I had a
>> prior setup. I renamed my prior setup and opened again correctly with user
>> name registration.
>>
>> What do you have in/Users/davewave/Library/Application
>> Support/OpenOffice/4/user/4/user?
>>
>>
>>
>> Nothing, I've simulated a fresh new start.
>>
>> Roberto
>>
>>
>> Regards,
>> Dave
>>
>> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini <roberto.galoppini@gmail.com
>>>
>> wrote:
>>
>> I've re-downloaded again, it does not work. Does anyone else have tried
>> that? I'm really the only one facing problem with this build?
>>
>> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>>
>>
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>>
>> Double-clicking.
>>
>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>
>> Alt-click Open?
>>
>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>
>>
>> roberto.galoppini@gmail.com> wrote:
>>
>>
>> It never launched, actually. It crashes before anything else.
>>
>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>
>> Do you do anything in particular, such as open some type of document,
>>
>> before it crashes?
>>
>>
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>
>> I was trying to test
>>
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>
>> couldn't, it
>>
>>
>> keeps crashing.
>>
>>
>> Best,
>>
>> Roberto
>>
>>
>> ---------------------------------------------------------------------
>>
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>>
>>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Patricia Shanahan <pa...@acm.org>.
Would it be useful to try to download and install 4.1.3, using the same
process? If that also fails, it has to be a configuration problem. If it
succeeds, there is something different about the 4.1.4 file in question.
On 10/3/2017 12:25 PM, Roberto Galoppini wrote:
> 2017-10-03 21:06 GMT+02:00 Dave Fisher <da...@comcast.net>:
>
>> Hi -
>>
>> On System Preferences / Security & Preferences what is your Allow apps
>> downloaded set to? It should be App Store and identified developers.
>>
>
> Correct.
>
>
>
>>
>> If you go into Terminal what are your permissions on /Users/<your
>> user>/Library/Application Support/.?
>>
>
> drwxr-xr-x
>
>
>>
>> Regards,
>> Dave
>>
>> On Oct 3, 2017, at 11:02 AM, Roberto Galoppini <
>> roberto.galoppini@gmail.com> wrote:
>>
>> 2017-10-03 19:47 GMT+02:00 Dave Fisher <da...@comcast.net>:
>>
>> Hi -
>>
>> I am on MacOS 10.12.6 (16G29)
>>
>> I had to control click and then open. It worked for me but then I had a
>> prior setup. I renamed my prior setup and opened again correctly with user
>> name registration.
>>
>> What do you have in/Users/davewave/Library/Application
>> Support/OpenOffice/4/user/4/user?
>>
>>
>>
>> Nothing, I've simulated a fresh new start.
>>
>> Roberto
>>
>>
>> Regards,
>> Dave
>>
>> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini <roberto.galoppini@gmail.com
>>>
>> wrote:
>>
>> I've re-downloaded again, it does not work. Does anyone else have tried
>> that? I'm really the only one facing problem with this build?
>>
>> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>>
>>
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>>
>> Double-clicking.
>>
>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>
>> Alt-click Open?
>>
>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>
>>
>> roberto.galoppini@gmail.com> wrote:
>>
>>
>> It never launched, actually. It crashes before anything else.
>>
>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>
>> Do you do anything in particular, such as open some type of document,
>>
>> before it crashes?
>>
>>
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>
>> I was trying to test
>>
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>
>> couldn't, it
>>
>>
>> keeps crashing.
>>
>>
>> Best,
>>
>> Roberto
>>
>>
>> ---------------------------------------------------------------------
>>
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>>
>>
>
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Roberto Galoppini <ro...@gmail.com>.
2017-10-03 21:06 GMT+02:00 Dave Fisher <da...@comcast.net>:
> Hi -
>
> On System Preferences / Security & Preferences what is your Allow apps
> downloaded set to? It should be App Store and identified developers.
>
Correct.
>
> If you go into Terminal what are your permissions on /Users/<your
> user>/Library/Application Support/.?
>
drwxr-xr-x
>
> Regards,
> Dave
>
> On Oct 3, 2017, at 11:02 AM, Roberto Galoppini <
> roberto.galoppini@gmail.com> wrote:
>
> 2017-10-03 19:47 GMT+02:00 Dave Fisher <da...@comcast.net>:
>
> Hi -
>
> I am on MacOS 10.12.6 (16G29)
>
> I had to control click and then open. It worked for me but then I had a
> prior setup. I renamed my prior setup and opened again correctly with user
> name registration.
>
> What do you have in/Users/davewave/Library/Application
> Support/OpenOffice/4/user/4/user?
>
>
>
> Nothing, I've simulated a fresh new start.
>
> Roberto
>
>
> Regards,
> Dave
>
> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini <roberto.galoppini@gmail.com
> >
> wrote:
>
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
>
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
> Did you happen to check keys or do a sumcheck on the download? This is
> sounding like it could be a file that was corrupted somewhere in the build,
> upload, download, install chain.
>
>
> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>
> Double-clicking.
>
> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>
> How do you open it? Dbl-click the Icon? Select it and choose Open?
>
> Alt-click Open?
>
> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>
>
> roberto.galoppini@gmail.com> wrote:
>
>
> It never launched, actually. It crashes before anything else.
>
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
> Do you do anything in particular, such as open some type of document,
>
> before it crashes?
>
>
> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>
> I was trying to test
>
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>
> couldn't, it
>
>
> keeps crashing.
>
>
> Best,
>
> Roberto
>
>
> ---------------------------------------------------------------------
>
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
>
>
> ---------------------------------------------------------------------
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>
>
>
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Dave Fisher <da...@comcast.net>.
Hi -
On System Preferences / Security & Preferences what is your Allow apps downloaded set to? It should be App Store and identified developers.
If you go into Terminal what are your permissions on /Users/<your user>/Library/Application Support/.?
Regards,
Dave
> On Oct 3, 2017, at 11:02 AM, Roberto Galoppini <ro...@gmail.com> wrote:
>
> 2017-10-03 19:47 GMT+02:00 Dave Fisher <da...@comcast.net>:
>
>> Hi -
>>
>> I am on MacOS 10.12.6 (16G29)
>>
>> I had to control click and then open. It worked for me but then I had a
>> prior setup. I renamed my prior setup and opened again correctly with user
>> name registration.
>>
>> What do you have in/Users/davewave/Library/Application Support/OpenOffice/4/user/4/user?
>>
>
> Nothing, I've simulated a fresh new start.
>
> Roberto
>
>
>> Regards,
>> Dave
>>
>> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini <ro...@gmail.com>
>> wrote:
>>
>> I've re-downloaded again, it does not work. Does anyone else have tried
>> that? I'm really the only one facing problem with this build?
>>
>> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>>
>>
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>>
>> Double-clicking.
>>
>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>
>> Alt-click Open?
>>
>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>
>>
>> roberto.galoppini@gmail.com> wrote:
>>
>>
>> It never launched, actually. It crashes before anything else.
>>
>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>
>> Do you do anything in particular, such as open some type of document,
>>
>> before it crashes?
>>
>>
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>
>> I was trying to test
>>
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>
>> couldn't, it
>>
>>
>> keeps crashing.
>>
>>
>> Best,
>>
>> Roberto
>>
>>
>> ---------------------------------------------------------------------
>>
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>>
>>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Roberto Galoppini <ro...@gmail.com>.
2017-10-03 19:47 GMT+02:00 Dave Fisher <da...@comcast.net>:
> Hi -
>
> I am on MacOS 10.12.6 (16G29)
>
> I had to control click and then open. It worked for me but then I had a
> prior setup. I renamed my prior setup and opened again correctly with user
> name registration.
>
> What do you have in /Users/<youruser>/Library/Application
> Support/OpenOffice/4/user?
>
Nothing, I've simulated a fresh new start.
Roberto
> Regards,
> Dave
>
> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini <ro...@gmail.com>
> wrote:
>
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
>
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
> Did you happen to check keys or do a sumcheck on the download? This is
> sounding like it could be a file that was corrupted somewhere in the build,
> upload, download, install chain.
>
>
> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>
> Double-clicking.
>
> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>
> How do you open it? Dbl-click the Icon? Select it and choose Open?
>
> Alt-click Open?
>
> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>
>
> roberto.galoppini@gmail.com> wrote:
>
>
> It never launched, actually. It crashes before anything else.
>
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
> Do you do anything in particular, such as open some type of document,
>
> before it crashes?
>
>
> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>
> I was trying to test
>
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>
> couldn't, it
>
>
> keeps crashing.
>
>
> Best,
>
> Roberto
>
>
> ---------------------------------------------------------------------
>
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
>
>
> ---------------------------------------------------------------------
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>
>
>
>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Dave Fisher <da...@comcast.net>.
Hi -
I am on MacOS 10.12.6 (16G29)
I had to control click and then open. It worked for me but then I had a prior setup. I renamed my prior setup and opened again correctly with user name registration.
What do you have in /Users/<youruser>/Library/Application Support/OpenOffice/4/user?
Regards,
Dave
> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini <ro...@gmail.com> wrote:
>
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
>
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>>
>>
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>>
>>> Double-clicking.
>>>
>>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>>
>>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>>> Alt-click Open?
>>>>
>>>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>>>>
>>>> roberto.galoppini@gmail.com> wrote:
>>>>
>>>>>
>>>>> It never launched, actually. It crashes before anything else.
>>>>>
>>>>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>>>>
>>>>> Do you do anything in particular, such as open some type of document,
>>>>>> before it crashes?
>>>>>>
>>>>>>
>>>>>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>>>>>
>>>>>> I was trying to test
>>>>>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>>>>>>
>>>>>> couldn't, it
>>>>
>>>>> keeps crashing.
>>>>>>>
>>>>>>> Best,
>>>>>>>
>>>>>>> Roberto
>>>>>>>
>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>>
>>>>
>>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by FR web forum <oo...@free.fr>.
>I've re-downloaded again, it does not work. Does anyone else have tried
>that? I'm really the only one facing problem with this build?
A french volunteer does not reproduce this.
AOO 4.1.4 and MacBook Pro SSD OS X 10.12.6 Sierra / RAM 8Go / Java 1.8.0_144
He tried with french and US version
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Larry Gusaas <la...@gmail.com>.
On 2017-10-03, 9:20 AM Patricia Shanahan wrote:
> Meanwhile, it would be useful if everyone with a Mac would download and test
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg. Is it that one machine? All Macs
> running that OS version? All Macs?
I have been using Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-GB.dmg. I've only used Writer
and had no problems.
Just downloaded and installed Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg.
No problem installing it. Brief test using Writer was okay.
--
_________________________________
Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." - Edgard Varese
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Roberto Galoppini <ro...@gmail.com>.
I've re-downloaded again, it does not work. Does anyone else have tried
that? I'm really the only one facing problem with this build?
2017-10-03 15:04 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
> Did you happen to check keys or do a sumcheck on the download? This is
> sounding like it could be a file that was corrupted somewhere in the build,
> upload, download, install chain.
>
>
> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>
>> Double-clicking.
>>
>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>>
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>> Alt-click Open?
>>>
>>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>>>>
>>> roberto.galoppini@gmail.com> wrote:
>>>
>>>>
>>>> It never launched, actually. It crashes before anything else.
>>>>
>>>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>>>
>>>> Do you do anything in particular, such as open some type of document,
>>>>> before it crashes?
>>>>>
>>>>>
>>>>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>>>>
>>>>> I was trying to test
>>>>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>>>>>
>>>>> couldn't, it
>>>
>>>> keeps crashing.
>>>>>>
>>>>>> Best,
>>>>>>
>>>>>> Roberto
>>>>>>
>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>
>>>>>
>>>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>>
>>>
>>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Patricia Shanahan <pa...@acm.org>.
Did you happen to check keys or do a sumcheck on the download? This is
sounding like it could be a file that was corrupted somewhere in the
build, upload, download, install chain.
On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
> Double-clicking.
>
> 2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
>
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>> Alt-click Open?
>>
>>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>> roberto.galoppini@gmail.com> wrote:
>>>
>>> It never launched, actually. It crashes before anything else.
>>>
>>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>>>
>>>> Do you do anything in particular, such as open some type of document,
>>>> before it crashes?
>>>>
>>>>
>>>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>>>
>>>>> I was trying to test
>>>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>> couldn't, it
>>>>> keeps crashing.
>>>>>
>>>>> Best,
>>>>>
>>>>> Roberto
>>>>>
>>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Roberto Galoppini <ro...@gmail.com>.
Double-clicking.
2017-10-03 13:42 GMT+02:00 Jim Jagielski <ji...@jagunet.com>:
> How do you open it? Dbl-click the Icon? Select it and choose Open?
> Alt-click Open?
>
> > On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
> roberto.galoppini@gmail.com> wrote:
> >
> > It never launched, actually. It crashes before anything else.
> >
> > 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
> >
> >> Do you do anything in particular, such as open some type of document,
> >> before it crashes?
> >>
> >>
> >> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
> >>
> >>> I was trying to test
> >>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
> couldn't, it
> >>> keeps crashing.
> >>>
> >>> Best,
> >>>
> >>> Roberto
> >>>
> >>>
> >> ---------------------------------------------------------------------
> >> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>
> >>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Jim Jagielski <ji...@jaguNET.com>.
How do you open it? Dbl-click the Icon? Select it and choose Open?
Alt-click Open?
> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <ro...@gmail.com> wrote:
>
> It never launched, actually. It crashes before anything else.
>
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
>
>> Do you do anything in particular, such as open some type of document,
>> before it crashes?
>>
>>
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>>
>>> I was trying to test
>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
>>> keeps crashing.
>>>
>>> Best,
>>>
>>> Roberto
>>>
>>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Roberto Galoppini <ro...@gmail.com>.
It never launched, actually. It crashes before anything else.
2017-10-03 11:24 GMT+02:00 Patricia Shanahan <pa...@acm.org>:
> Do you do anything in particular, such as open some type of document,
> before it crashes?
>
>
> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>
>> I was trying to test
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
>> keeps crashing.
>>
>> Best,
>>
>> Roberto
>>
>>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Patricia Shanahan <pa...@acm.org>.
Do you do anything in particular, such as open some type of document,
before it crashes?
On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
> I was trying to test
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
> keeps crashing.
>
> Best,
>
> Roberto
>
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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by Roberto Galoppini <ro...@gmail.com>.
macOS version 10.12 (16A323)
Yes, I did reset that.
2017-10-03 10:12 GMT+02:00 FR web forum <oo...@free.fr>:
> Could you provide more details about your OS version?
> Did you reset your user profile before installation?
>
>
> ----- Mail original -----
> De: "Roberto Galoppini" <ro...@gmail.com>
> À: "dev" <de...@openoffice.apache.org>
> Envoyé: Mardi 3 Octobre 2017 09:28:35
> Objet: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
>
> I was trying to test
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
> keeps crashing.
>
> Best,
>
> Roberto
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
Posted by FR web forum <oo...@free.fr>.
Could you provide more details about your OS version?
Did you reset your user profile before installation?
----- Mail original -----
De: "Roberto Galoppini" <ro...@gmail.com>
À: "dev" <de...@openoffice.apache.org>
Envoyé: Mardi 3 Octobre 2017 09:28:35
Objet: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
I was trying to test
Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
keeps crashing.
Best,
Roberto
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