[jira] [Updated] (NETBEANS-5104) NetBeans cannot be launched on Windows if UTF-8 encoding is enabled in locale and the user profile directory contains non-ASCII characters.

["Markus Sunela (Jira)" <ji...@apache.org>]

     [ https://issues.apache.org/jira/browse/NETBEANS-5104?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Markus Sunela updated NETBEANS-5104:
------------------------------------
    Description: 
There seems to be an encoding issue in the Windows platform launcher when the quite new UTF-8 encoding feature in Windows local settings is being used. At least Dell has started to enable that feature by default.

When the settings is enabled an the user profile directory contains non-ASCII characters like ä,ö and ü, an error is displayed:
{quote}An instance of the program cannot access specified user directory. This is a serious problem that may prevent the program to function properly. Make sure C:\Users\<garbled username with ä shown as ä. ö as ö and ü as ü>\.netbeans\12.1 is writable.
{quote}
The error clearly hints that an UTF-8 string is interpreted somewhere as being ISO8859-1/ANSI encoded. This causes the software fail.

As a related note, the non-ASCII umlauts cause no problem, when the system code page is ISO8859-15 and the NetBeans laucher handles them just fine.

  was:
There seems to be an encoding issue in the Windows platform launcher when the quite new UTF-8 encoding feature in Windows local settings is being used. At least Dell has started to enable that feature by default.

When the settings is enabled an the user profile directory contains non-ASCII characters like ä,ö and ü, an error is displayed:
{quote}An instance of the program cannot access specified user directory. This is a serious problem that may prevent the program to function properly. Make sure C:\Users\<garbled username with ä shown as ä. ö as ö and ü as ü>\.netbeans\12.1 is writable.
{quote}
The error clearly hints that an UTF-8 string is interpreted somewhere as being ISO8859-1/ANSI encoded. This causes the software fail.


> NetBeans cannot be launched on Windows if UTF-8 encoding is enabled in locale and the user profile directory contains non-ASCII characters.
> -------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: NETBEANS-5104
>                 URL: https://issues.apache.org/jira/browse/NETBEANS-5104
>             Project: NetBeans
>          Issue Type: Bug
>          Components: platform - Launchers&amp;CLI
>    Affects Versions: 12.1
>         Environment: Windows 10 version 2010 with the beta UTF-8 encoding enabled in the locale settings.
>            Reporter: Markus Sunela
>            Priority: Major
>
> There seems to be an encoding issue in the Windows platform launcher when the quite new UTF-8 encoding feature in Windows local settings is being used. At least Dell has started to enable that feature by default.
> When the settings is enabled an the user profile directory contains non-ASCII characters like ä,ö and ü, an error is displayed:
> {quote}An instance of the program cannot access specified user directory. This is a serious problem that may prevent the program to function properly. Make sure C:\Users\<garbled username with ä shown as ä. ö as ö and ü as ü>\.netbeans\12.1 is writable.
> {quote}
> The error clearly hints that an UTF-8 string is interpreted somewhere as being ISO8859-1/ANSI encoded. This causes the software fail.
> As a related note, the non-ASCII umlauts cause no problem, when the system code page is ISO8859-15 and the NetBeans laucher handles them just fine.



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