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Posted to issues@openoffice.apache.org by bu...@apache.org on 2019/01/23 01:49:41 UTC
[Issue 128014] New: a document crashes in win 10
https://bz.apache.org/ooo/show_bug.cgi?id=128014
Issue ID: 128014
Issue Type: DEFECT
Summary: a document crashes in win 10
Product: Draw
Version: 4.1.6
Hardware: PC
OS: Windows 10
Status: UNCONFIRMED
Severity: Critical
Priority: P5 (lowest)
Component: viewing
Assignee: issues@openoffice.apache.org
Reporter: esavad@comcast.net
Target Milestone: ---
i just installed windows 10, i'm using open office 4.1.6, though i tried it in
4.1.3 with the same result. i don't think its the fault of the program but i'm
hoping someone can help anyway. when i open a bank record i have, it crashes,
its just leaves memory. i'm new to win 10 and i have no idea if i can change
that dumping me out of the program thing it does or not.
near as i can tell it doesn't like a table formula i have, i have an outline of
different accounts and i use the sum to show me what's in each table. i can
load this on my laptop so the file isn't bad.
i get this error in the event log:
Faulting application name: soffice.bin, version: 4.0.9790.500, time stamp:
0x5bcf995a
Faulting module name: MSVCR90.dll, version: 9.0.21022.8, time stamp: 0x47313dce
Exception code: 0xc0000417
Fault offset: 0x0006c955
Faulting process id: 0x185c
Faulting application start time: 0x01d4b2bb88c18a22
Faulting application path: C:\WORD - Open Office\program\soffice.bin
Faulting module path:
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9518_none_508db366bcbd18c4\MSVCR90.dll
Report Id: f26dc04b-31b0-4bde-955f-fc17ec56dee0
Faulting package full name:
Faulting package-relative application ID:
i tried to replace that file with an older one, or the one microsoft has, but
it doesn't seem to do anything. and i really need to get that file to work
(can't post it online sorry). other files work without a problem
this is the fault bucket:
Fault bucket 1709768105743392515, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: soffice.bin
P2: 4.0.9790.500
P3: 5bcf995a
P4: MSVCR90.dll
P5: 9.0.21022.8
P6: 47313dce
P7: 0006c955
P8: c0000417
P9: 00000000
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38E4.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A4C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A6C.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A95.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_soffice.bin_c953990e68a24956355715651f45216e65512b6_68a2a6c1_0d813ceb
Analysis symbol:
Rechecking for solution: 0
Report Id: f26dc04b-31b0-4bde-955f-fc17ec56dee0
Report Status: 268435456
Hashed bucket: aa8f38338489213cd7ba51088f209f03
Cab Guid: 0
is there anything in here that makes sense? is there anything i can do or
download? thanks
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[Issue 128014] a document crashes in win 10
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128014
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |NOT_AN_OOO_ISSUE
CC| |oooforum@free.fr
--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
>Faulting application path: C:\WORD - Open Office\program\soffice.bin
What is this program?
OpenOffice once installed, will be find in Program Files (x86)
I suspect that you have downloaded a fake version.
Please, use forum or end-user mail list for this kind of question:
http://www.openoffice.org/support/index.html
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You are receiving this mail because:
You are the assignee for the issue.
[Issue 128014] a document crashes in win 10
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128014
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
--- Comment #3 from oooforum (fr) <oo...@free.fr> ---
Repeat again:
> Please, use forum or end-user mail list for this kind of question:
> http://www.openoffice.org/support/index.html
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[Issue 128014] a document crashes in win 10
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128014
--- Comment #2 from Mike <es...@comcast.net> ---
i installed open office a second time, hoping it would fill in bad drivers,
removed totally. and put it back in from the site last night, and it still
happens.
>Faulting application path: C:\WORD - Open Office\program\soffice.bin
i'm looking for that program, and i don't see it i found something called
soffice.bin.manifest, but its a 1k file.
inside that file it reads:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v1"
manifestVersion="1.0"><assemblyIdentity version="1.0.0.0"
processorArchitecture="x86" name="OpenOffice"
type="win32"></assemblyIdentity><description>http://www.openoffice.org</description><dependency><dependentAssembly><assemblyIdentity
type="win32" name="Microsoft.VC90.CRT" version="9.0.21022.8"
processorArchitecture="x86"
publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity></dependentAssembly></dependency><dependency><dependentAssembly><assemblyIdentity
type="win32" name="Microsoft.Windows.Common-Controls" version="6.0.0.0"
publicKeyToken="6595b64144ccf1df" language="*"
processorArchitecture="x86"></assemblyIdentity></dependentAssembly></dependency><trustInfo
xmlns="urn:schemas-microsoft-com:asm.v3"><security><requestedPrivileges><requestedExecutionLevel
level="asInvoker"
uiAccess="false"></requestedExecutionLevel></requestedPrivileges></security></trustInfo></assembly>
no wait i found it, its a 10 meg file
it would almost be nice if it was fake because it would explain why its
faulting.
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