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Posted to notifications@skywalking.apache.org by GitBox <gi...@apache.org> on 2022/04/07 09:15:49 UTC
[GitHub] [skywalking] sruby opened a new issue, #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
sruby opened a new issue, #8831:
URL: https://github.com/apache/skywalking/issues/8831
### Search before asking
- [X] I had searched in the [issues](https://github.com/apache/skywalking/issues?q=is%3Aissue) and found no similar issues.
### Apache SkyWalking Component
UI (apache/skywalking-booster-ui)
### What happened
The interface does not display any information.
But there is no problem with the non-container installation method.
### What you expected to happen
I think it's a front-end problem.
Browser console error message：
`app.f4e7af01.js:1 Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined`
Browser response:
We're sorry but SkyWalking doesn't work properly without JavaScript enabled. Please enable it to continue.
agent data is sent to oap normally：
skywalking-api.log:
`DataCarrier.DEFAULT.Consumer.0.Thread TraceSegmentServiceClient : 1 trace segments have been sent to collector.`
### How to reproduce
Install skywalking by docker-compose, please refer to the attached yml file.
[docker-compose.devops.latest.yml.zip](https://github.com/apache/skywalking/files/8441414/docker-compose.devops.latest.yml.zip)
### Anything else
_No response_
### Are you willing to submit PR?
- [ ] Yes I am willing to submit a PR!
### Code of Conduct
- [X] I agree to follow this project's [Code of Conduct](https://www.apache.org/foundation/policies/conduct)
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[GitHub] [skywalking] wu-sheng closed issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
wu-sheng closed issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
URL: https://github.com/apache/skywalking/issues/8831
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[GitHub] [skywalking] wu-sheng commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
wu-sheng commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1091406131
RocketBot UI works as expected for 8.x release. Your errors just mean, OAP is not booting successfully.
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1137535589
> @qyddle Your backend is not working.
oal starts without error message
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1137017992
I use docker to deploy version 9.0 and the same problem occurs.
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[GitHub] [skywalking] freshgeek commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
freshgeek commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1146521793
Well, so do I.
use offiece docker-image , start processing is no error message
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[GitHub] [skywalking] insanebeast commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
insanebeast commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138249419
> I use docker to deploy version 9.0 and the same problem occurs.  
I also get this error with deploying version 9.0 in docker, finnally I deploy with startup.sh and then it works...
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138252139
> > 我使用 docker 部署 9.0 版本，出现同样的问题。 
>
> 在 docker 中部署 9.0 版时，我也遇到了这个错误，最后我使用 startup.sh 进行部署，然后它就可以工作了......
You didn't start the 9.0 version with docker at the end? But it is no problem to start through startup.sh
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138257616
> > I use docker to deploy version 9.0 and the same problem occurs.  
>
> I also get this error with deploying version 9.0 in docker, finnally I deploy with startup.sh and then it works...
You didn't deploy with docker in the end, you can start it, right? I can also use non-docker deployment in 8.9.1. At present, because I need to build a docker method, I have tried three versions and there are problems.
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138250928
> If our official demo works for you, then your backend is not working as expected. We can't and shouldn't debug your env. Notice, your primary env is on your own.
You said that the UI error is because the OAP backend service is not working properly. I did not find any error information in the startup log. Could you please help me to check if there are any problems in the logs of the next three services?
[skywalking-docker.txt](https://github.com/apache/skywalking/files/8777121/skywalking-docker.txt)
[es-docker.txt](https://github.com/apache/skywalking/files/8777133/es-docker.txt)
[oap-ui.txt](https://github.com/apache/skywalking/files/8777173/oap-ui.txt)
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[GitHub] [skywalking] Superskyyy commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
Superskyyy commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1358064558
> Is this problem solved?
RocketbotUI is now obsolete and replaced by BoosterUI [here](https://github.com/apache/skywalking-booster-ui), you will need to upgrade your skywalking deployment to version 9.x. @cylrk
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[GitHub] [skywalking] wu-sheng closed issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
wu-sheng closed issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
URL: https://github.com/apache/skywalking/issues/8831
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[GitHub] [skywalking] wu-sheng commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
wu-sheng commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138242192
If our official demo works for you, then your backend is not working as expected. We can't and shouldn't debug your env.
Notice, your primary env is on your own.
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138270760
>
Well, so do I.
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1137541658
> @qyddle Your backend is not working.
The backend is started through docker according to the official website documentation
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[GitHub] [skywalking] cylrk commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
cylrk commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1357140775
Is this problem solved?
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[GitHub] [skywalking] insanebeast commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
insanebeast commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1129618375
I have the same problem, have you worked it out yet?
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[GitHub] [skywalking] qyddle commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
qyddle commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138239078
> @qyddle Your backend is not working.
I tested it with both versions 8.9.0 and 8.9.1. There is no error message in the es, oap and ui startup background, but the information printed on the F12 console of the above screenshot browser is the same when accessing.
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[GitHub] [skywalking] wu-sheng commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
wu-sheng commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1137032294
@qyddle Your backend is not working.
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[GitHub] [skywalking] wu-sheng commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
wu-sheng commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1146526984
demo.skywalking.apache.org is using the same images.
If you can't, you have to check your private env. We don't find any issue.
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[GitHub] [skywalking] insanebeast commented on issue #8831: [Bug] Uncaught (in promise) TypeError: Cannot read property 'getAllTemplates' of undefined
Posted by GitBox <gi...@apache.org>.
insanebeast commented on issue #8831:
URL: https://github.com/apache/skywalking/issues/8831#issuecomment-1138267879
yep, I search a lot and find no solution with this F12 console error, oap,ui,es all of them have no error log, maybe there is a bug in frontend code. when I deploy it directly on the server with startup.sh and it works fine
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