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Posted to issues@openoffice.apache.org by bu...@apache.org on 2020/10/30 21:58:46 UTC
[Issue 128411] New: Error popup and SYS3170 requesting help
https://bz.apache.org/ooo/show_bug.cgi?id=128411
Issue ID: 128411
Issue Type: DEFECT
Summary: Error popup and SYS3170 requesting help
Product: Writer
Version: 4.1.7
Hardware: All
OS: OS/2
Status: UNCONFIRMED
Severity: Normal
Priority: P5 (lowest)
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: smetz3@gmu.edu
Target Milestone: ---
Created attachment 86983
--> https://bz.apache.org/ooo/attachment.cgi?id=86983&action=edit
Screen capture of error popup
Clicking Help gives an error popup. Closing the popup gives a SYS3170 with a
process dump.
10-30-2020 16:56:59 SYS3170 PID 00aa TID 0001 Slot 007c
F:\PROGRAMS\APACHEOPENOFFICE.4\PROGRAM\SOFFICE.BIN
06000044
00000000
EAX=02950004 EBX=0000150b ECX=0015e4b8 EDX=0ad90000
ESI=0000f2c6 EDI=00000000
DS=0053 DSACC=d0f3 DSLIM=9fffffff
ES=0053 ESACC=d0f3 ESLIM=9fffffff
FS=150b FSACC=00f3 FSLIM=00000030
GS=0000 GSACC=**** GSLIM=********
CS:EIP=005b:0a87c5bf CSACC=d0df CSLIM=9fffffff
SS:ESP=0053:0015e520 SSACC=d0f3 SSLIM=9fffffff
EBP=0015e538 FLG=00010283
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[Issue 128411] Error popup and SYS3170 requesting help
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128411
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |IRREPRODUCIBLE
--- Comment #2 from oooforum (fr) <oo...@free.fr> ---
No news from OP
Please try with last build 4.1.8
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[Issue 128411] Error popup and SYS3170 requesting help
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128411
--- Comment #3 from Shmuel (Seymour J.) Metz <sm...@gmu.edu> ---
Help seems to work on 4.1.8
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[Issue 128411] Error popup and SYS3170 requesting help
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128411
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|IRREPRODUCIBLE |FIXED_WITHOUT_CODE
CC| |knmc@apache.org
Status|RESOLVED |CLOSED
--- Comment #4 from Keith N. McKenna <kn...@apache.org> ---
Closed by Comment3
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[Issue 128411] Error popup and SYS3170 requesting help
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128411
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oooforum@free.fr,
| |ydario@apache.org
--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
Add yuri to Cc
Error message is a module located in F:\PROGRAMS\OPENJDK\bin\client\jvm.dll
Sounds like a Java issue.
Are you sure that library is not corrupted?
Maybe reinstall JRE first.
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