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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/03/30 16:47:32 UTC

[Bug 121979] New: Can't fix java runtime error

https://issues.apache.org/ooo/show_bug.cgi?id=121979

            Bug ID: 121979
        Issue Type: DEFECT
           Summary: Can't fix java runtime error
    Classification: Application
           Product: Writer
           Version: AOO 3.4.1
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: Tealtbird@ncf.ca
                CC: issues@openoffice.apache.org

Created attachment 80480
  --> https://issues.apache.org/ooo/attachment.cgi?id=80480&action=edit
It is a form I use to report volunteer hours. I get the same message with
Writer and Calc. There was another separate error message which says:
Openoffice3.4.1 General input/output error.

AOO341ml(Build9593) - Rev. 1372282
2012, 09, 08, JRE is Defective
X OpenOffice.org requires a java runtime environment (JRE) to perform this
task. The selected JRE is defective. Please select another version or install a
new JRE and select it under Tools - Options - OpenOffice.org - Java

2012, 09, 10, Extension Manager
X Could not create Java implementation loader.

There have been several files which I could open before I uninsalled Java due
to a security alert. example: .xml Same thing with Calc and Writer

I have uninstalled AOO; tried reinstalling, tired installing a different .jre
file. I have searched the forums and tried for months but have not figured this
out. Do you have a fix? I can't find it.

Please tell me what to do. Janet

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

--- Comment #6 from Tealtbird@ncf.ca ---
Created attachment 80555
  --> https://issues.apache.org/ooo/attachment.cgi?id=80555&action=edit
My Computer Performance, Windows 7

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

--- Comment #8 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #7)
> After today, I no longer get error messages when trying to open a .xml file
> which would open before Oct, 2012. 

This could mean that the two things are unrelated, and the problem has nothing
to do with the JRE (OpenOffice needs Java only for some filters).

> Now AOO just crashed immediately and I
> have to use TAsk Manager to close AOO. I am stuck.

Can you attach the document that causes AOO to crash?

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[Issue 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |elish@apache.org
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #9 from Edwin Sharp <el...@apache.org> ---
No info from author.

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

Tealtbird@ncf.ca changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |AOO 3.4.1
    Confirmation on|                            |

--- Comment #2 from Tealtbird@ncf.ca ---
Still no solution. 2013, 04, 19

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

--- Comment #3 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #2)
> Still no solution. 2013, 04, 19

Did you install a 32 bit Java Runtime Environment and follow the advice in
comment 1?

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

--- Comment #7 from Tealtbird@ncf.ca ---
After today, I no longer get error messages when trying to open a .xml file
which would open before Oct, 2012. Now AOO just crashed immediately and I have
to use TAsk Manager to close AOO. I am stuck.

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |arielch@apache.org

--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
Is your Windows 7 64 bits?

This could be the problem explained in the Release Notes:
Apache OpenOffice 3.4.0 and 3.4.1 support Java 7, which is the recommended
configuration; but (especially on 64-bit Windows) you might receive warnings
about the Java version being defective. In that case, download and install the
Microsoft Visual C++ 2010 Redistributable Package.
http://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe

Note that all security alerts about Java, are usually about using Java in your
web browser, not in desktop applications like OpenOffice.

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

--- Comment #4 from Tealtbird@ncf.ca ---
Created attachment 80553
  --> https://issues.apache.org/ooo/attachment.cgi?id=80553&action=edit
Latest download of Java

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[Bug 121979] Can't fix java runtime error

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121979

--- Comment #5 from Tealtbird@ncf.ca ---
Created attachment 80554
  --> https://issues.apache.org/ooo/attachment.cgi?id=80554&action=edit
Latest JRE

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