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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/05/24 03:03:46 UTC

[Issue 124970] New: Left-mouse-down above text edit area crashes, "Index out of bounds"

https://issues.apache.org/ooo/show_bug.cgi?id=124970

          Issue ID: 124970
        Issue Type: DEFECT
           Summary: Left-mouse-down above text edit area crashes, "Index
                    out of bounds"
           Product: Writer
           Version: 4.1.0
          Hardware: Mac
                OS: Mac OSX, 10.7
            Status: UNCONFIRMED
          Severity: critical
          Priority: P3
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: RichardSaffran@hotmail.com

When editing a document in page layout view, left-mouse-down above the text
area (in the area where a header would be placed, though there may not be a
header) crashes Writer every time. Error dialog says "Index out of bounds."

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #39 from Richard Saffran <Ri...@hotmail.com> ---
Created attachment 83843
  --> https://issues.apache.org/ooo/attachment.cgi?id=83843&action=edit
Error dialog box "Index out of bounds"

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #32 from hdu@apache.org <hd...@apache.org> ---
@David: Thanks for testing the fix!

The change should be safe enough for a AOO411. There are still plenty of other
IndexOutOfBounds vs RuntimeException problems remaining though, so I wonder
whether all the reported incidents are already solved by this one change. If
yes, then I'd suggest this one for AOO411 and split the general A11Y exception
mismatch issue off for AOO420.

@all reporters: please test with the mentioned library and try to reproduce the
original issue if possible.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #6 from Richard Saffran <Ri...@hotmail.com> ---
(In reply to Ariel Constenla-Haile from comment #5)
> I cannot reproduce it.
> Do you have any assistive technology enabled?

Not that I am aware. The hardware is a Macbook Air 11" with a standard
configuration. The only change that appears to be consistently linked with the
crash was moving from OO 4.0.1 to 4.1.0. Reverting that change restores
stability.

> 
> The backtrace on the crash report shows that scrolling triggers an
> accessibility notification, and the crash happens on 
> DocumentFocusListener::notifyEvent(com::sun::star::accessibility::
> AccessibleEventObject const&)
> vcl/aqua/source/a11y/documentfocuslistener.cxx
> 
> So it might be introduced by changes for IA2, and not the switch to MacOSX
> 64 bit.
> Let's see if hdu can reproduce it.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

hdu@apache.org <hd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |RESOLVED
         Resolution|---                         |FIXED
              Flags|                            |4.1.1_release_blocker?

--- Comment #33 from hdu@apache.org <hd...@apache.org> ---
The fix above is safe and solves the crash that contained the stack details.
Whether it solves all other reported crashes of this kind is not yet clear
until the provided library is tested by all reporter. There is a good chance
that the fix suffices though, so I suggest it as a AOO411 candidate.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #12 from hdu@apache.org <hd...@apache.org> ---
The accessibility settings in the system configuration provided above by
Richard are at their default values:

Universal Access Information:
  Cursor Magnification:    Off
  Display:    Black on White
  Flash Screen:    Off
  Mouse Keys:    Off
  Slow Keys:    Off
  Sticky Keys:    Off
  VoiceOver:    Off
  Zoom:    Off
  Zoom Mode:    Full Screen

I tried several more things but I still can't reproduce it. Even if the
concrete problem cannot be reproduced by a developer the exception mismatches
of RuntimeException-only throw-lists and IndexOutOfBoundsException thrown
should be solved. More details are available in comment 8.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #17 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to p.jungwirt from comment #16)
> The crash reports should have been sent to ApacheFoundation / OpenOffice.

Those reports from Apple are never sent to this project; see comment 1, you
need to copy that crash report detail in a text file, and attach it to the bug
report.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

fanyuzhen@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |fanyuzhen@gmail.com
         QA Contact|                            |ybing@cn.ibm.com

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

hdu@apache.org <hd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
     Ever confirmed|0                           |1

--- Comment #24 from hdu@apache.org <hd...@apache.org> ---
> Crash report available on Bug 125125 comment 2

Thanks! The DocumentFocusListener::notifyEvent( const AccessibleEventObject& )
method causing an unexpected() is probably caused when a "CHILD" event is being
notified. The methods attachRecursive() and detachRecursive() used in that case
allow an IndexOutOfBounds exception. to be thrown, which aren't handled in the
notifyEvent() method for CHILD events. NotifyEvent() neither handles them nor
allows them in its throw-list so the unexpected() abort is ... expected.

We should most get rid of the throw-lists, except when they are empty
signifying a method's promises not to throw anything. Fortunately the throw
lists are not part of the methods symbol signature, so changing them thus
should be possible without breaking the binary compatibility.

Changing status to CONFIRMED after so many duplicate reports and a now a crash
stack.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #14 from Richard Saffran <Ri...@hotmail.com> ---
The "zoom" setting reminds me I have a "zoom" modification installed, could it
interact?

http://www.blazingtools.com/right_zoom_mac.html

(In reply to hdu@apache.org from comment #12)
> The accessibility settings in the system configuration provided above by
> Richard are at their default values:
> 
> Universal Access Information:
>   Cursor Magnification:	Off
>   Display:	Black on White
>   Flash Screen:	Off
>   Mouse Keys:	Off
>   Slow Keys:	Off
>   Sticky Keys:	Off
>   VoiceOver:	Off
>   Zoom:	Off
>   Zoom Mode:	Full Screen
> 
> I tried several more things but I still can't reproduce it. Even if the
> concrete problem cannot be reproduced by a developer the exception
> mismatches of RuntimeException-only throw-lists and
> IndexOutOfBoundsException thrown should be solved. More details are
> available in comment 8.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

hdu@apache.org <hd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |steve.yin.aoo@gmail.com

--- Comment #7 from hdu@apache.org <hd...@apache.org> ---
(In reply to Ariel Constenla-Haile from comment #5)
> I cannot reproduce it.

Unfortunately it's the same here.

> Do you have any assistive technology enabled?

@Richard: Please check the SystemMenu->SystemPreferences->Accessibility page
and remember if anything has been changed there from its default.

> The backtrace on the crash report shows that scrolling triggers an
> accessibility notification, and the crash happens on 
> DocumentFocusListener::notifyEvent(com::sun::star::accessibility::
> AccessibleEventObject const&)
> vcl/aqua/source/a11y/documentfocuslistener.cxx

DocumentFocusListener::notifyEvent() has one of this do-no-good explicit
throw-lists, which in this case only allow a RuntimeException. Since
unexpected() is invoked in this method it means that one of its callees must
have thrown something different. It would be important to know where and what
exception is being thrown, but I'm afraid that is only possible if a developer
can reproduce it.

I wonder if this has to do with some Coverity bugs where several problems were
reported in the A11Y code with exceptions being thrown not matching their
throw-lists.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Sebastian Weigert <sr...@gmx.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |srweigert@gmx.de

--- Comment #45 from Sebastian Weigert <sr...@gmx.de> ---
Hi,
My OO Writer generates the same Error dialog. (Index out of bounds)
But I could not find any dependence on using the mouse or the touchpad.
Have a look at the console log I added.
Thx

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

jsc@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jsc@apache.org

--- Comment #9 from jsc@apache.org ---
I have tired it as well and was not able to reproduce on my MacBook (10.9.3)
with AOO 4.1

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #11 from Richard Saffran <Ri...@hotmail.com> ---
Created attachment 83465
  --> https://issues.apache.org/ooo/attachment.cgi?id=83465&action=edit
Mac OSX system configuration report (zipped)

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Shenfeng Liu <li...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |liushenf@gmail.com

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #42 from p.jungwirt@gmx.net ---
Auf das überarbeitete OO 4.1.1 habe ich gehofft und gewartet, da OO 4.1 mit
einer gemeldeten "Index out of bounds"- Fehlermitteilung ständig abstürzte, ein
Fehler, der in LibreOffice, das ich notgedrungen seit Kurzem benutze, nicht
vorkommt.

Leider tritt der Fehler in OO 4.1.1 weiter auf.

1. Ich installiere OO 4.1.1. auf meinem iMac mit Mavericks 10.9.4 und benutze
eine Apple-IntelliMouse.

2 . Ich starte/öffne das Programm, gehe zu "Textdokument", öffne eine
gespeicherte Datei x im -odt-Format und noch während ich meine IntelliMouse
über das geöffnete Dokument an eine x-beliebige Stelle bewege, kommt die
Fehlermeldung: OpenOffice 4.1.1 - Fatal Error - index out of bounds.

3. Danach kommt die Anzeige zur Wiederherstellung des Dokumentes - und alles
beginnt von vorne.

So ist OO 4.1.1. leider auch nicht zu benutzen und ich werde notgedrungen bei
LibreOffice bleiben.

Mit freundlichen Grüßen
Peter Jungwirt

My English ist not good, but I try:

I use an iMac with Mavericks 10.9.4 and an Apple IntelliMouse.

I have waited for OO 4.1.1 as OO 4.1 always crashed showing an "index out of
bounds" error dialog box. Because of this I had to change to LibreOffice where
everything is OK.

Now:

I installed OO 4.1.1 a few das ago and tried to work with it. No use! 

When I open a document in .odt-form and move the Mouse to any place on the
document, OO4.1.1 crashes showing the error dialog box "index out of bounds".

When you try to open the document again you are asked to repair it. That's
fine, but when the document ist opened again and you want to work on it OO
4.1.1 crashes again etc etc.

It's a pity, but I can't work with OpenOffice any longer.

Regards,
Peter Jungwirt

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #29 from David Bosschaert <da...@apache.org> ---
Created attachment 83591
  --> https://issues.apache.org/ooo/attachment.cgi?id=83591&action=edit
OSX Crash report

Thanks, hdu, I have tried your binary as mentioned in Comment 28. OpenOffice
does start up, but when I simply scroll through this document:
https://github.com/osgi/design/blob/2641c9a23d537f34390fdf3797296e8a664da773/rfcs/rfc0189/rfc-0189-Http_Service_Updates.odt?raw=true

from top to bottom (or anywhere really) it still crashes as reported in bug
125125. I have attached a new crash report that has the details.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #2 from Richard Saffran <Ri...@hotmail.com> ---
Created attachment 83459
  --> https://issues.apache.org/ooo/attachment.cgi?id=83459&action=edit
Crash report from OO Write 4.1.0

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #31 from David Bosschaert <da...@apache.org> ---
Hi hdu,

I have tested the library that you referenced in comment 30 and it seems to fix
the issue! Writer doesn't crash by scrolling through the doc! 

Many thanks!

David

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Darren Littlejohn <da...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |darrenblittlejohn@gmail.com

--- Comment #13 from Darren Littlejohn <da...@gmail.com> ---
I have the same problem on my 11" air. I don't have any assistive options
turned on.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #3 from Richard Saffran <Ri...@hotmail.com> ---
Print layout view, not page layout.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

jsc@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|4.1.1_release_blocker?      |4.1.1_release_blocker+

--- Comment #34 from jsc@apache.org ---
grant showstopper flag

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #43 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to Richard Saffran from comment #41)
> Same error. "Index out of bounds."
> 
> OpenOffice 4.1.1 AO411m6(Build:9775) 
> 
> 
> To get the error, I opened the document [attachment "Document edited with
> Write 4.1"] and left-mouse-down in the "header" area
> 
> See attachments "Error dialog box" and "OSX console log".

The screenshot does not help much. If possible, please attach the Apple crash
report, see Bug 124970 comment 1 (quoting: "Usually Apple shows a dialog after
a crash, asking if you want to report it to Apple; if you select to view the
details of the report, it will display very useful information; if you get the
Apple report dialog, please copy that crash report detail in a text file, and
attach it here (but don't send the report to Apple).")

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #46 from Sebastian Weigert <sr...@gmx.de> ---
Created attachment 83981
  --> https://issues.apache.org/ooo/attachment.cgi?id=83981&action=edit
console log

view comment 45

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #44 from Ariel Constenla-Haile <ar...@apache.org> ---
@Richard: you can find the crash reports using the Console.app
http://en.wikipedia.org/wiki/Console_(OS_X)
Search the log in the Log List at the left.
I find one under "DIAGNOSTIC AND USAGE INFORMATION" - "System Diagnostic
Reports" (also listes under "FILES" - "/Library/Logs" - "DiagnostcReports")
The crash report starts with soffice_

In theory, when OpenOffice crashes, the Crash Report dialog should appear.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

fanyuzhen@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |VERIFIED

--- Comment #38 from fanyuzhen@gmail.com ---
Marking it as fixed based on David's(Thanks!) verification in comment 37.

@Richard Saffran, please reopen it if the issue you had still exists, thanks.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |davidb@apache.org

--- Comment #22 from Ariel Constenla-Haile <ar...@apache.org> ---
*** Issue 125125 has been marked as a duplicate of this issue. ***

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #27 from David Bosschaert <da...@apache.org> ---
When I replace my libvcl.dylib with the attachment, OO crashes immediately on
startup. Maybe its not compiled for my platform (Mac OSX 10.9.3 / 64bit)

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #35 from SVN Robot <sv...@dev.null.org> ---
"hdu" committed SVN revision 1606707 into branches/AOO410:
#i124970# fix DocumentFocusListener::notifyEvent's handling of
IndexOutOfBoun...

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #37 from David Bosschaert <da...@apache.org> ---
Just tested 4.1.1 RC 1 and I can confirm that at least the issue I was having
is resolved.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #48 from Simon Theis <si...@gmx.de> ---
Created attachment 84166
  --> https://issues.apache.org/ooo/attachment.cgi?id=84166&action=edit
Error Log for clicking multiple times on grey background

I just noted that i can also reproduce the error simply by clicking on the grey
background outside of the white document area. This is the error log for this.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #30 from hdu@apache.org <hd...@apache.org> ---
(In reply to David Bosschaert from comment #29)
> Created attachment 83591 [details]
> OSX Crash report

Thanks for the crash stack! The patch got merged out when I did a clean
rebuild... a new version of the problematic library (with the suggested change)
is available at the same location again:
http://people.apache.org/~hdu/i124970/libvcl.dylib

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4.1.1_release_blocker requested: [Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
hdu@apache.org <hd...@apache.org> has asked  for 4.1.1_release_blocker:
Issue 124970: Left-mouse-down above text edit area crashes, "Index out of
bounds"
https://issues.apache.org/ooo/show_bug.cgi?id=124970


------- Additional Comments from hdu@apache.org <hd...@apache.org>
The fix above is safe and solves the crash that contained the stack details.
Whether it solves all other reported crashes of this kind is not yet clear
until the provided library is tested by all reporter. There is a good chance
that the fix suffices though, so I suggest it as a AOO411 candidate.

[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #18 from hdu@apache.org <hd...@apache.org> ---
In comment 8 a root cause of the problem has been identified as an exception
hierarchy mismatch. There might be a related root cause (an exception type
mismatch) though: The code base has a couple of "throw new IndexOutOfBounds"
lines but there is no throw list that specifies a IndexOutOfBounds pointer! The
throw lists mention the exception by value though, which means, that the
exception was intended to be thrown by value.

There are many other related exception problems in the code base and there
seems to be much confusion, so I'd like to point to the best practices on this
topic which are outlined in issue 122768 (catch by const reference) and issue
125105 (throw by value, NOT by pointer).

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

hdu@apache.org <hd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #83590|0                           |1
        is obsolete|                            |

--- Comment #28 from hdu@apache.org <hd...@apache.org> ---
Comment on attachment 83590
  --> https://issues.apache.org/ooo/attachment.cgi?id=83590
dynamic library containing the fix above

Thanks for checking and sorry for the target mismatch. Please try
http://people.apache.org/~hdu/i124970/libvcl.dylib instead.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #41 from Richard Saffran <Ri...@hotmail.com> ---
Same error. "Index out of bounds."

OpenOffice 4.1.1 AO411m6(Build:9775) 


To get the error, I opened the document [attachment "Document edited with Write
4.1"] and left-mouse-down in the "header" area

See attachments "Error dialog box" and "OSX console log".

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #40 from Richard Saffran <Ri...@hotmail.com> ---
Created attachment 83844
  --> https://issues.apache.org/ooo/attachment.cgi?id=83844&action=edit
OSX consol log screen shot

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #25 from SVN Robot <sv...@dev.null.org> ---
"hdu" committed SVN revision 1604709 into trunk:
#i124970# fix DocumentFocusListener::notifyEvent's handling of
IndexOutOfBoun...

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #21 from Richard Saffran <Ri...@hotmail.com> ---
java version "1.6.0_65"
Java(TM) SE Runtime Environment (build 1.6.0_65-b14-462-11M4609)
Java HotSpot(TM) 64-Bit Server VM (build 20.65-b04-462, mixed mode)

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #19 from hdu@apache.org <hd...@apache.org> ---
It would be good to have a screenshot of the "Fatal error. index out of
bounds." message, because there might be yet another root cause that was too
obvious to be mentioned so far: maybe an exception was thrown that wasn't
handled until finally one of the last-level catch clauses in Desktop::Main()
method got it and extracted the sparse error details available. In that case
the dialog window would mention the problem in the form "xxx - Fatal Error".

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #10 from mroe <mr...@gmx.net> ---
I also cannot reproduce this issue on Mac Mini with MacOS 10.8.2.

But as stated in comment 4. "Mouse-down (actually trackpad-down)"

maybe there is a hardware related issue like issue 124803?

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #26 from hdu@apache.org <hd...@apache.org> ---
Created attachment 83590
  --> https://issues.apache.org/ooo/attachment.cgi?id=83590&action=edit
dynamic library containing the fix above

The attached library contains the change that should reliably fix the problem
of the related bug 123308. There is a reasonable chance that all reported
incidents of this kind could be solved with it. To test it please replace the
file libvcl.dylib of the OpenOffice installation with the provided replacement.

It would be very interesting to know whether the problem vanishes. If it still
can be reproduced then a crash report (such as in Bug 125125 comment 2) would
be a very important information.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #20 from Steve Yin <st...@gmail.com> ---
Could you provide some details about the JRE version of your machines? It may
be helpful.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

hdu@apache.org <hd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |4.2.0-dev
    Confirmation on|                            |
           Assignee|issues@openoffice.apache.or |hdu@apache.org
                   |g                           |
   Target Milestone|---                         |4.1.1

--- Comment #36 from hdu@apache.org <hd...@apache.org> ---
The fix has been merged for AOO411.

I suggest to handle the other IndexOutOfBounds vs RuntimeException problems in
a split-off issue unless such fixes become available in time for AOO411.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #4 from Richard Saffran <Ri...@hotmail.com> ---
Created attachment 83461
  --> https://issues.apache.org/ooo/attachment.cgi?id=83461&action=edit
Document edited with Writer 4.1, .doc format

This is the file I was editing. Mouse-down (actually trackpad-down) above the
delimited text area crashes with Writer 4.1, no problem with 4.0.1 or previous.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #23 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to Ariel Constenla-Haile from comment #22)
> *** Issue 125125 has been marked as a duplicate of this issue. ***

Crash report available on Bug 125125 comment 2

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #8 from hdu@apache.org <hd...@apache.org> ---
I guess its an IndexOutOfBoundsException that is causing the trouble. The
Coverity reports with ids 1191864 to 1191871 are all about such "Uncaught
exception (UNCAUGHT_EXCEPT) exn_spec_violation: An exception of type
"com::sun::star::lang::IndexOutOfBoundsException *" is thrown but the throw
list [...] doesn't allow it to be thrown. This will cause a call to
unexpected() which usually calls terminate()."

As com::sun::star::lang::IndexOutOfBoundsException is derived from
::com::sun::star::uno::Exception but NOT from ::com::sun::star::uno::
RuntimeException a throw-list allowing only a RuntimeException would exactly
result in the unexpected() terminate() problem Coverity already pointed out.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #15 from hdu@apache.org <hd...@apache.org> ---
(In reply to Richard Saffran from comment #14)
> The "zoom" setting reminds me I have a "zoom" modification installed, could
> it interact?
> 
> http://www.blazingtools.com/right_zoom_mac.html

Oh, that might have to do with it! Does it still crash when you deactivate
right-zoom and then restart AOO?

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4.1.1_release_blocker granted: [Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
jsc@apache.org has granted hdu@apache.org <hd...@apache.org>'s request for
4.1.1_release_blocker:
Issue 124970: Left-mouse-down above text edit area crashes, "Index out of
bounds"
https://issues.apache.org/ooo/show_bug.cgi?id=124970


------- Additional Comments from jsc@apache.org
grant showstopper flag

[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Simon Theis <si...@gmx.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |simontheis@gmx.de

--- Comment #47 from Simon Theis <si...@gmx.de> ---
I use OO 4.1.1 on mac mini (mid-2011) with OS X Yosemite - and can reproduce
the error by clicking multiple times in the white space outside of the border
in the document (the mentioned header space)

Version of OpenOffice
OO411m6(Build:9775)  -  Rev. 1617669
2014-08-13 09:05:42 (Wed, 13 Aug 2014)

This is apple's error log:

Process:               soffice [953]
Path:                  /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier:            org.openoffice.script
Version:               4.1.1 (???)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           soffice [953]
User ID:               501

Date/Time:             2014-11-04 21:06:44.393 +0100
OS Version:            Mac OS X 10.10 (14A389)
Report Version:        11
Anonymous UUID:        47DBD228-5B18-1635-5DE0-A33BB0A7877E

Sleep/Wake UUID:       88DA67DD-BCFD-4306-960B-7123F90BD22D

Time Awake Since Boot: 44000 seconds
Time Since Wake:       10000 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Application Specific Information:
terminating with uncaught exception of type
com::sun::star::lang::IndexOutOfBoundsException
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x00007fff8e399282 __pthread_kill + 10
1   libsystem_c.dylib                 0x00007fff8e997b73 abort + 129
2   libc++abi.dylib                   0x00007fff99e30a21 abort_message + 257
3   libc++abi.dylib                   0x00007fff99e589d1
default_terminate_handler() + 267
4   libobjc.A.dylib                   0x00007fff8f60d6db _objc_terminate() +
124
5   libc++abi.dylib                   0x00007fff99e560a1 std::__terminate(void
(*)()) + 8
6   libc++abi.dylib                   0x00007fff99e55d48 __cxa_rethrow + 99
7   libobjc.A.dylib                   0x00007fff8f60d4e4 objc_exception_rethrow
+ 40
8   com.apple.CoreFoundation          0x00007fff8fd508cb CFRunLoopRunSpecific +
443
9   com.apple.HIToolbox               0x00007fff9aec243f
RunCurrentEventLoopInMode + 235
10  com.apple.HIToolbox               0x00007fff9aec21ba ReceiveNextEventCommon
+ 431
11  com.apple.HIToolbox               0x00007fff9aec1ffb
_BlockUntilNextEventMatchingListInModeWithFilter + 71
12  com.apple.AppKit                  0x00007fff90d08821 _DPSNextEvent + 964
13  com.apple.AppKit                  0x00007fff90d07fd0 -[NSApplication
nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
14  com.apple.AppKit                  0x00007fff9100cd27 -[NSApplication
_realDoModalLoop:peek:] + 666
15  com.apple.AppKit                  0x00007fff9100b2d6 -[NSApplication
runModalForWindow:] + 119
16  com.apple.AppKit                  0x00007fff9103dc53
_NXDoLocalRunAlertPanel + 425
17  com.apple.AppKit                  0x00007fff9103da90 NSRunAlertPanel + 159
18  libvcl.dylib                      0x000000010904ea08
AquaSalSystem::ShowNativeMessageBox(String const&, String const&, int, int) +
248
19  libsofficeapp.dylib               0x00000001076963fa
desktop::FatalError(rtl::OUString const&, unsigned char) + 378
20  libsofficeapp.dylib               0x00000001076a276c
desktop::Desktop::Main() + 16124
21  libvcl.dylib                      0x000000010908c5b9 ImplSVMain() + 73
22  libvcl.dylib                      0x000000010904c304
AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 84
23  libvcl.dylib                      0x0000000109327f37 -[VCL_NSApplication
sendEvent:] + 471
24  com.apple.AppKit                  0x00007fff90cfbfe8 -[NSApplication run] +
711
25  com.apple.AppKit                  0x00007fff90ce7424 NSApplicationMain +
1832
26  libvcl.dylib                      0x000000010904af87
ImplSVMainHook(unsigned char*) + 183
27  libvcl.dylib                      0x000000010908d1c1 SVMain() + 17
28  libsofficeapp.dylib               0x00000001076c81b8 soffice_main + 136
29  org.openoffice.script             0x00000001074a9eb0 main + 16
30  org.openoffice.script             0x00000001074a9e94 start + 52

Thread 1:
0   libsystem_kernel.dylib            0x00007fff8e399132 __psynch_cvwait + 10
1   libuno_sal.dylib.3                0x00000001074dc702 0x1074ac000 + 198402
2   libsystem_pthread.dylib           0x00007fff99cb72fc _pthread_body + 131
3   libsystem_pthread.dylib           0x00007fff99cb7279 _pthread_start + 176
4   libsystem_pthread.dylib           0x00007fff99cb54b1 thread_start + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib            0x00007fff8e39a22e kevent64 + 10
1   libdispatch.dylib                 0x00007fff8e8aba6a _dispatch_mgr_thread +
52

Thread 3:
0   libsystem_kernel.dylib            0x00007fff8e399946 __workq_kernreturn +
10
1   libsystem_pthread.dylib           0x00007fff99cb54a1 start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib            0x00007fff8e399946 __workq_kernreturn +
10
1   libsystem_pthread.dylib           0x00007fff99cb54a1 start_wqthread + 13

Thread 5:
0   libsystem_kernel.dylib            0x00007fff8e399946 __workq_kernreturn +
10
1   libsystem_pthread.dylib           0x00007fff99cb54a1 start_wqthread + 13

Thread 6:
0   libsystem_kernel.dylib            0x00007fff8e399946 __workq_kernreturn +
10
1   libsystem_pthread.dylib           0x00007fff99cb54a1 start_wqthread + 13

Thread 7:
0   libsystem_kernel.dylib            0x00007fff8e39452e mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff8e39369f mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff8fd51b14
__CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff8fd50fdb __CFRunLoopRun + 1371
4   com.apple.CoreFoundation          0x00007fff8fd50838 CFRunLoopRunSpecific +
296
5   com.apple.AppKit                  0x00007fff90e6b8f7 _NSEventThread + 137
6   libsystem_pthread.dylib           0x00007fff99cb72fc _pthread_body + 131
7   libsystem_pthread.dylib           0x00007fff99cb7279 _pthread_start + 176
8   libsystem_pthread.dylib           0x00007fff99cb54b1 thread_start + 13

Thread 8:
0   libsystem_kernel.dylib            0x00007fff8e398776 __accept + 10
1   libvos3s5abi.dylib                0x00000001095e2d04
vos::OPipe::accept(vos::OStreamPipe&) + 36
2   libsofficeapp.dylib               0x00000001076c673b
desktop::OfficeIPCThread::run() + 4811
3   libvos3s5abi.dylib                0x00000001095de53f
vos::threadWorkerFunction_impl(void*) + 15
4   libuno_sal.dylib.3                0x00000001074b2dd5 0x1074ac000 + 28117
5   libsystem_pthread.dylib           0x00007fff99cb72fc _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff99cb7279 _pthread_start + 176
7   libsystem_pthread.dylib           0x00007fff99cb54b1 thread_start + 13

Thread 9:
0   libsystem_kernel.dylib            0x00007fff8e399132 __psynch_cvwait + 10
1   libuno_sal.dylib.3                0x00000001074af412 osl_waitCondition +
162
2   updchk.uno.dylib                  0x00000001192d4f19 0x1192c9000 + 48921
3   libsofficeapp.dylib               0x00000001076e00bf threadFunc + 15
4   libuno_sal.dylib.3                0x00000001074b2dd5 0x1074ac000 + 28117
5   libsystem_pthread.dylib           0x00007fff99cb72fc _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff99cb7279 _pthread_start + 176
7   libsystem_pthread.dylib           0x00007fff99cb54b1 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff58754e28 
rdx: 0x0000000000000000
  rdi: 0x000000000000130f  rsi: 0x0000000000000006  rbp: 0x00007fff58754e50 
rsp: 0x00007fff58754e28
   r8: 0x0000000000000000   r9: 0x00007fff8e9c1d90  r10: 0x0000000008000000 
r11: 0x0000000000000206
  r12: 0x00007fff58754fb0  r13: 0x0000000000000001  r14: 0x00007fff7dda8300 
r15: 0x00007fff58754e90
  rip: 0x00007fff8e399282  rfl: 0x0000000000000206  cr2: 0x00007fff7c5ccfd8

Logical CPU:     0
Error Code:      0x02000148
Trap Number:     133


Binary Images:
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<AEC23813-161C-31A0-A85E-B2A62242E97C>
/Applications/OpenOffice.app/Contents/MacOS/soffice
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External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 32885
    thread_create: 1
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=297.9M resident=372.8M(125%)
swapped_out_or_unallocated=16777216.0T(5905508204544%)
Writable regions: Total=383.3M written=68.4M(18%) resident=92.1M(24%)
swapped_out=0K(0%) unallocated=291.2M(76%)

REGION TYPE                      VIRTUAL
===========                      =======
ATS (font support)                 32.1M
ATS (font support) (reserved)         4K        reserved VM address space
(unallocated)
CG backing stores                  9308K
CG image                             12K
CG shared images                    528K
CoreImage                             8K
CoreServices                        776K
CoreUI image data                   160K
IOKit                                24K
Image IO                             64K
Kernel Alloc Once                     8K
MALLOC                            297.1M
MALLOC (admin)                       32K
Memory Tag 242                       12K
Memory Tag 251                        8K
OpenCL                               16K
STACK GUARD                        56.0M
Stack                              12.1M
VM_ALLOCATE                        27.5M
__DATA                             20.9M
__IMAGE                             528K
__LINKEDIT                        103.2M
__TEXT                            194.7M
__UNICODE                           544K
mapped file                        87.8M
shared memory                         4K
===========                      =======
TOTAL                             843.2M
TOTAL, minus reserved VM space    843.2M

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Nadia Kornienko <ru...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |russiait@gmail.com

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |crash, regression
                 CC|                            |hdu@apache.org

--- Comment #5 from Ariel Constenla-Haile <ar...@apache.org> ---
I cannot reproduce it.
Do you have any assistive technology enabled?

The backtrace on the crash report shows that scrolling triggers an
accessibility notification, and the crash happens on 
DocumentFocusListener::notifyEvent(com::sun::star::accessibility::AccessibleEventObject
const&)
vcl/aqua/source/a11y/documentfocuslistener.cxx

So it might be introduced by changes for IA2, and not the switch to MacOSX 64
bit.
Let's see if hdu can reproduce it.

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to Richard Saffran from comment #0)
> When editing a document 

Does the crash happen with any document, or a particular one? If the last one,
please attach it here.

> in page layout view,

What is "page layout view"?
I see only three options:
- File - Page Preview
- View - Print Layout
- View - Web Layout

Please specify the steps you follow to produce the crash.

> left-mouse-down above the text
> area (in the area where a header would be placed, though there may not be a
> header) crashes Writer every time. Error dialog says "Index out of bounds."

Usually Apple shows a dialog after a crash, asking if you want to report it to
Apple; if you select to view the details of the report, it will display very
useful information; if you get the Apple report dialog, please copy that crash
report detail in a text file, and attach it here (but don't send the report to
Apple).

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[Issue 124970] Left-mouse-down above text edit area crashes, "Index out of bounds"

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124970

p.jungwirt@gmx.net changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |p.jungwirt@gmx.net

--- Comment #16 from p.jungwirt@gmx.net ---
Hi, 


I used OpenOffice 4.1 on my iMac with OS X Mavericks.

When writing a / in a document OpenOffice 4.1 crashed again and again when I
moved with my IntelliMouse to a new line or anywhere else. 
And then it read: "Fatal error. index out of bounds."

The crash reports should have been sent to ApacheFoundation / OpenOffice.

Even deinstalling and installing OO 4.1 again and again did not help. Then I
went back to OO 4.01 - and everything is fine.

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