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Posted to commits@echarts.apache.org by GitBox <gi...@apache.org> on 2020/09/28 04:42:47 UTC
[GitHub] [incubator-echarts] ngoc308 opened a new issue #13357: WebGL: CONTEXT_LOST_WEBGL: loseContext: context lost
ngoc308 opened a new issue #13357:
URL: https://github.com/apache/incubator-echarts/issues/13357
### Version
4.9.0
### Steps to reproduce
I'm using scatterGL series to draw a graph with a dataset of about 30K points. The size of the points will be increased when zooming in and decrease when zooming out.
I do zoom many times. When I zoom in at a level that point size is big and then press the 'restore' button in the toolbox, the error 'WebGL: CONTEXT_LOST_WEBGL: loseContext: context lost' occurred.
From that, cannot create any graph unless doing refresh the application.
### What is expected?
No error
### What is actually happening?
The error occurred.
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[GitHub] [incubator-echarts] echarts-bot[bot] commented on issue #13357: WebGL: CONTEXT_LOST_WEBGL: loseContext: context lost
Posted by GitBox <gi...@apache.org>.
echarts-bot[bot] commented on issue #13357:
URL: https://github.com/apache/incubator-echarts/issues/13357#issuecomment-699765933
Hi! We've received your issue and please be patient to get responded. 🎉
The average response time is expected to be within one day for weekdays.
In the meanwhile, please make sure that **you have posted enough image to demo your request**. You may also check out the [API](http://echarts.apache.org/api.html) and [chart option](http://echarts.apache.org/option.html) to get the answer.
If you don't get helped for a long time (over a week) or have an urgent question to ask, you may also send an email to dev@echarts.apache.org. Please attach the issue link if it's a technical questions.
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Have a nice day! 🍵
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