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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/08/13 03:21:50 UTC
[Issue 126458] New: blurry fonts and display
https://bz.apache.org/ooo/show_bug.cgi?id=126458
Issue ID: 126458
Issue Type: DEFECT
Summary: blurry fonts and display
Product: Writer
Version: 4.1.1
Hardware: PC
OS: Windows 10
Status: UNCONFIRMED
Severity: major
Priority: P5
Component: viewing
Assignee: issues@openoffice.apache.org
Reporter: jacques@blackwatergps.com
Just purchased a new laptop with Windows 10 and Open office is very blurry.
I ran the compatibility trouble shooter and it said that Open Office is
incompatible. I use it all the time. Will this be fixed?
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[Issue 126458] blurry fonts and display
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126458
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oooforum@free.fr
Resolution|--- |NOT_AN_ISSUE
Severity|major |trivial
Status|UNCONFIRMED |RESOLVED
--- Comment #1 from oooforum <oo...@free.fr> ---
I don't understand what you means by "blurry". AOO works fine with Windows 10.
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We
need the following information (please ignore any that you've already
provided):
a) Could you attach a screenshot to see it.
b) Provide any informations about your configuration (screen resolution and
graphical output).
Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.
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[Issue 126458] blurry fonts and display
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126458
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|REOPENED |CONFIRMED
--- Comment #6 from orcmid <or...@apache.org> ---
Made re-opened and confirmed.
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[Issue 126458] blurry fonts and display
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126458
--- Comment #4 from orcmid <or...@apache.org> ---
(In reply to Gerald Schrempf from comment #3)
> have you tried to reproduce this issue by going into the "system control" of
> windows 10 -> "monitor" -> increase the "scaling factor" from 100% to 110%
> or higher (125%, 150%, 200%).
>
> i thought that this issue can be reproduced.
That's correct.
Please refer to Issue #126436# for a consolidated treatment of this issue.
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[Issue 126458] blurry fonts and display
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126458
Gerald Schrempf <ge...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |gerald.schrempf@gmail.com
--- Comment #3 from Gerald Schrempf <ge...@gmail.com> ---
have you tried to reproduce this issue by going into the "system control" of
windows 10 -> "monitor" -> increase the "scaling factor" from 100% to 110% or
higher (125%, 150%, 200%).
i thought that this issue can be reproduced.
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[Issue 126458] blurry fonts and display
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126458
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|NOT_AN_ISSUE |DUPLICATE
CC| |orcmid@apache.org
--- Comment #2 from orcmid <or...@apache.org> ---
This is a known issue. It appears to be happening in special cases that we
have not been able to reproduce but that reporters have demonstrated with
screen captures.
*** This issue has been marked as a duplicate of issue 126436 ***
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[Issue 126458] blurry fonts and display
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126458
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |REOPENED
Resolution|DUPLICATE |---
Ever confirmed|0 |1
--- Comment #5 from orcmid <or...@apache.org> ---
(In reply to orcmid from comment #4)
> (In reply to Gerald Schrempf from comment #3)
> > have you tried to reproduce this issue by going into the "system control" of
> > windows 10 -> "monitor" -> increase the "scaling factor" from 100% to 110%
> > or higher (125%, 150%, 200%).
> >
> > i thought that this issue can be reproduced.
>
> That's correct.
>
> Please refer to Issue #126436# for a consolidated treatment of this issue.
I am changing my mind here :).
Although scaling of the user's PC can be an issue, the issue also applies when
the recommended default 100% scaling of the desktop display is used.
So Issue #126436# is a related issue, and there may be a common cause, but the
cases are different. Let's leave this open so that folks who have more
information or similar experiences can find a place to add their confirmations.
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