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Posted to dev@openoffice.apache.org by Samer Mansour <sa...@gmail.com> on 2013/07/15 16:31:08 UTC

Possible show stopper on Windows 8, please verify

I just got my testlink set up, and received a couple test cases 7 hours ago.

The first test I went to do I couldn't complete because it caused what I
think is a show stopper for windows 8 (if its reproducible)

Can anyone copy or cut contents to their system clipboard in windows 8
using the 4.0.0 RC snapshot?  It causes an immediate crash every time for
me.

Here is the bug I opened,
https://issues.apache.org/ooo/show_bug.cgi?id=122752

Samer

Re: Possible show stopper on Windows 8, please verify

Posted by Peter Junge <pe...@gmx.org>.

On 7/16/2013 9:30 PM, Samer Mansour wrote:
> We found the mystery trick. Have Windows File Explorer open.
> I overlooked that in my environment because its seems so core to the OS.

I still cannot reproduce it. You have some more apps open in that video. 
Can they be related as well?

Anyway, if the fix works everything seems fine.

Thanks a lot.
Peter


>
> Here is the video of the error reproduced: https://t.co/VLAyfSGwQC
>
> This fix sent to me by Herbert Duerr via e-mail fixes the issue.
> https://issues.apache.org/ooo/show_bug.cgi?id=122752
>
>
> On Tue, Jul 16, 2013 at 9:05 AM, Yuzhen Fan <fa...@gmail.com> wrote:
>
>> Simon, Juergen and all,
>>
>> I have checked the dll on Windows 7 in Writer/Calc/Impress, with steps:
>> enter "Hello World", Ctrl-A to select all, Ctrl-C to copy, Ctrl-X to cut,
>> Ctrl-V to paste, and also using menu, like 'Edit' -> 'Copy', 'Cut' or
>> 'Paste'. All above function work without regression.
>>
>> Regards,
>> Yu Zhen
>>
>>
>> On Tue, Jul 16, 2013 at 5:36 AM, Shenfeng Liu <li...@gmail.com> wrote:
>>
>>> Juergen,
>>>    I believe it is a right decision to respin and include this fix. While
>>> besides verifying it on Windows 8, I also asked Yu Zhen to help verify
>> the
>>> dll on Windows 7 to ensure the fix is no impact to Windows 7. Yu Zhen
>> will
>>> update the result within hours.
>>>    Thanks very much for your quick turn around on this critical issue!
>>>
>>> - Shenfeng (Simon)
>>>
>>>
>>>
>>>
>>> 2013/7/16 Jürgen Schmidt <jo...@gmail.com>
>>>
>>>> On 7/16/13 2:03 PM, Rob Weir wrote:
>>>>> On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <
>> jogischmidt@gmail.com
>>>>
>>>> wrote:
>>>>>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>>>>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>>>>>> Hi Jürgen,
>>>>>>>>
>>>>>>>> I just tried the same action with both AOO 4 without your dll file
>>> and
>>>>>>>> with it, using even the very same file where I had that crash on
>>> June
>>>>>>>> 22, but in neither case did I have a crash this time. I think I'll
>>>> work
>>>>>>>> a bit more with Openoffice 4 now and if anything of the kind
>> happens
>>>>>>>> again I'll report right away and write down the exact
>>> circumstances. I
>>>>>>>> think it might be possible that it happens only in very special
>>>>>>>> circumstances, maybe dependant on which other software you're
>>> running
>>>>>>>> while working with AOO 4.
>>>>>>>
>>>>>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
>>>> crash.
>>>>>>>
>>>>>>> Elaborating further on particular conditions. Maybe it's related to
>>>>>>> specific hardware, e.g. graphics card?
>>>>>>>
>>>>>>> @Samer: As you seem to be able to reproduce the issue constantly,
>> do
>>>> you
>>>>>>> have any special hardware?
>>>>>>
>>>>>> it is not easy for me to decide at the moment. What do others
>> think? A
>>>>>> respin means rebuilding all platforms, signing and uploading the new
>>>>>> files. And then another vote cycle of 72 hr.
>>>>>>
>>>>>
>>>>> Do we need another 72-hour vote?  If there are no objections I'd
>>>>> support making a patch without triggering a full vote.
>>>>
>>>> from my point of view not, I know the code, what we change and I can
>>>> live with reviewing the generated patch between the RC and the new
>> build.
>>>>
>>>>
>>>> And the longer I am thinking about the issue and that it is now known
>>>> that there is a potential problem I am getting more confident that we
>>>> should do the respin.
>>>>
>>>> I will check what other potential important uncritical fixes can we
>>>> include as well. But I would like to have it at a minimum to reduce the
>>>> testing effort for the respin.
>>>>
>>>> Juergen
>>>>
>>>>
>>>>>
>>>>> -Rob
>>>>>
>>>>>> I personally will run into a time problem because I have to move
>> into
>>> a
>>>>>> new flat and will be offline for some days until Thursday of next
>>> week.
>>>>>> It's no big deal and somebody else can do the work and a good
>> release
>>> is
>>>>>> of course important ;-)
>>>>>>
>>>>>> If we want a respin than we have to decide today and ideally until
>>> 3:00
>>>>>> pm (UTC +2).
>>>>>>
>>>>>>
>>>>>> Juergen
>>>>>>
>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>>
>>>
>>
>

---------------------------------------------------------------------
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For additional commands, e-mail: dev-help@openoffice.apache.org

Re: Possible show stopper on Windows 8, please verify

Posted by Rob Weir <ro...@apache.org>.

On Tue, Jul 16, 2013 at 9:41 AM, Samer Mansour <sa...@gmail.com> wrote:
> Oh and great work everyone! To the people who helped verify and volunteer
> coders who helped fix the bug!
>

Thanks to you you and Herbert for the extra effort.

I'm reminded of this classic Volkswagen advertisement:

http://www.writingfordesigners.com/wp-content/uploads/2009/03/volkswagen_lemon_hires1.jpg

(It ran in the US.  Not sure if it was used elsewhere)

I think we can do something similar, to reiterate our commitment to quality.

I'm drafting a blog post....

-Rob

>
> On Tue, Jul 16, 2013 at 9:30 AM, Samer Mansour <sa...@gmail.com> wrote:
>
>> We found the mystery trick. Have Windows File Explorer open.
>> I overlooked that in my environment because its seems so core to the OS.
>>
>> Here is the video of the error reproduced: https://t.co/VLAyfSGwQC
>>
>> This fix sent to me by Herbert Duerr via e-mail fixes the issue.
>> https://issues.apache.org/ooo/show_bug.cgi?id=122752
>>
>>
>> On Tue, Jul 16, 2013 at 9:05 AM, Yuzhen Fan <fa...@gmail.com> wrote:
>>
>>> Simon, Juergen and all,
>>>
>>> I have checked the dll on Windows 7 in Writer/Calc/Impress, with steps:
>>> enter "Hello World", Ctrl-A to select all, Ctrl-C to copy, Ctrl-X to cut,
>>> Ctrl-V to paste, and also using menu, like 'Edit' -> 'Copy', 'Cut' or
>>> 'Paste'. All above function work without regression.
>>>
>>> Regards,
>>> Yu Zhen
>>>
>>>
>>> On Tue, Jul 16, 2013 at 5:36 AM, Shenfeng Liu <li...@gmail.com> wrote:
>>>
>>> > Juergen,
>>> >   I believe it is a right decision to respin and include this fix. While
>>> > besides verifying it on Windows 8, I also asked Yu Zhen to help verify
>>> the
>>> > dll on Windows 7 to ensure the fix is no impact to Windows 7. Yu Zhen
>>> will
>>> > update the result within hours.
>>> >   Thanks very much for your quick turn around on this critical issue!
>>> >
>>> > - Shenfeng (Simon)
>>> >
>>> >
>>> >
>>> >
>>> > 2013/7/16 Jürgen Schmidt <jo...@gmail.com>
>>> >
>>> > > On 7/16/13 2:03 PM, Rob Weir wrote:
>>> > > > On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <
>>> jogischmidt@gmail.com
>>> > >
>>> > > wrote:
>>> > > >> On 7/16/13 1:06 PM, Peter Junge wrote:
>>> > > >>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>> > > >>>> Hi Jürgen,
>>> > > >>>>
>>> > > >>>> I just tried the same action with both AOO 4 without your dll
>>> file
>>> > and
>>> > > >>>> with it, using even the very same file where I had that crash on
>>> > June
>>> > > >>>> 22, but in neither case did I have a crash this time. I think
>>> I'll
>>> > > work
>>> > > >>>> a bit more with Openoffice 4 now and if anything of the kind
>>> happens
>>> > > >>>> again I'll report right away and write down the exact
>>> > circumstances. I
>>> > > >>>> think it might be possible that it happens only in very special
>>> > > >>>> circumstances, maybe dependant on which other software you're
>>> > running
>>> > > >>>> while working with AOO 4.
>>> > > >>>
>>> > > >>> I also gave it a try on Windows 8 (64 bit) and there's no sign of
>>> a
>>> > > crash.
>>> > > >>>
>>> > > >>> Elaborating further on particular conditions. Maybe it's related
>>> to
>>> > > >>> specific hardware, e.g. graphics card?
>>> > > >>>
>>> > > >>> @Samer: As you seem to be able to reproduce the issue constantly,
>>> do
>>> > > you
>>> > > >>> have any special hardware?
>>> > > >>
>>> > > >> it is not easy for me to decide at the moment. What do others
>>> think? A
>>> > > >> respin means rebuilding all platforms, signing and uploading the
>>> new
>>> > > >> files. And then another vote cycle of 72 hr.
>>> > > >>
>>> > > >
>>> > > > Do we need another 72-hour vote?  If there are no objections I'd
>>> > > > support making a patch without triggering a full vote.
>>> > >
>>> > > from my point of view not, I know the code, what we change and I can
>>> > > live with reviewing the generated patch between the RC and the new
>>> build.
>>> > >
>>> > >
>>> > > And the longer I am thinking about the issue and that it is now known
>>> > > that there is a potential problem I am getting more confident that we
>>> > > should do the respin.
>>> > >
>>> > > I will check what other potential important uncritical fixes can we
>>> > > include as well. But I would like to have it at a minimum to reduce
>>> the
>>> > > testing effort for the respin.
>>> > >
>>> > > Juergen
>>> > >
>>> > >
>>> > > >
>>> > > > -Rob
>>> > > >
>>> > > >> I personally will run into a time problem because I have to move
>>> into
>>> > a
>>> > > >> new flat and will be offline for some days until Thursday of next
>>> > week.
>>> > > >> It's no big deal and somebody else can do the work and a good
>>> release
>>> > is
>>> > > >> of course important ;-)
>>> > > >>
>>> > > >> If we want a respin than we have to decide today and ideally until
>>> > 3:00
>>> > > >> pm (UTC +2).
>>> > > >>
>>> > > >>
>>> > > >> Juergen
>>> > > >>
>>> > >
>>> > >
>>> > > ---------------------------------------------------------------------
>>> > > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> > > For additional commands, e-mail: dev-help@openoffice.apache.org
>>> > >
>>> > >
>>> >
>>>
>>
>>

---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
For additional commands, e-mail: dev-help@openoffice.apache.org

Re: Possible show stopper on Windows 8, please verify

Posted by Samer Mansour <sa...@gmail.com>.

Oh and great work everyone! To the people who helped verify and volunteer
coders who helped fix the bug!


On Tue, Jul 16, 2013 at 9:30 AM, Samer Mansour <sa...@gmail.com> wrote:

> We found the mystery trick. Have Windows File Explorer open.
> I overlooked that in my environment because its seems so core to the OS.
>
> Here is the video of the error reproduced: https://t.co/VLAyfSGwQC
>
> This fix sent to me by Herbert Duerr via e-mail fixes the issue.
> https://issues.apache.org/ooo/show_bug.cgi?id=122752
>
>
> On Tue, Jul 16, 2013 at 9:05 AM, Yuzhen Fan <fa...@gmail.com> wrote:
>
>> Simon, Juergen and all,
>>
>> I have checked the dll on Windows 7 in Writer/Calc/Impress, with steps:
>> enter "Hello World", Ctrl-A to select all, Ctrl-C to copy, Ctrl-X to cut,
>> Ctrl-V to paste, and also using menu, like 'Edit' -> 'Copy', 'Cut' or
>> 'Paste'. All above function work without regression.
>>
>> Regards,
>> Yu Zhen
>>
>>
>> On Tue, Jul 16, 2013 at 5:36 AM, Shenfeng Liu <li...@gmail.com> wrote:
>>
>> > Juergen,
>> >   I believe it is a right decision to respin and include this fix. While
>> > besides verifying it on Windows 8, I also asked Yu Zhen to help verify
>> the
>> > dll on Windows 7 to ensure the fix is no impact to Windows 7. Yu Zhen
>> will
>> > update the result within hours.
>> >   Thanks very much for your quick turn around on this critical issue!
>> >
>> > - Shenfeng (Simon)
>> >
>> >
>> >
>> >
>> > 2013/7/16 Jürgen Schmidt <jo...@gmail.com>
>> >
>> > > On 7/16/13 2:03 PM, Rob Weir wrote:
>> > > > On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <
>> jogischmidt@gmail.com
>> > >
>> > > wrote:
>> > > >> On 7/16/13 1:06 PM, Peter Junge wrote:
>> > > >>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>> > > >>>> Hi Jürgen,
>> > > >>>>
>> > > >>>> I just tried the same action with both AOO 4 without your dll
>> file
>> > and
>> > > >>>> with it, using even the very same file where I had that crash on
>> > June
>> > > >>>> 22, but in neither case did I have a crash this time. I think
>> I'll
>> > > work
>> > > >>>> a bit more with Openoffice 4 now and if anything of the kind
>> happens
>> > > >>>> again I'll report right away and write down the exact
>> > circumstances. I
>> > > >>>> think it might be possible that it happens only in very special
>> > > >>>> circumstances, maybe dependant on which other software you're
>> > running
>> > > >>>> while working with AOO 4.
>> > > >>>
>> > > >>> I also gave it a try on Windows 8 (64 bit) and there's no sign of
>> a
>> > > crash.
>> > > >>>
>> > > >>> Elaborating further on particular conditions. Maybe it's related
>> to
>> > > >>> specific hardware, e.g. graphics card?
>> > > >>>
>> > > >>> @Samer: As you seem to be able to reproduce the issue constantly,
>> do
>> > > you
>> > > >>> have any special hardware?
>> > > >>
>> > > >> it is not easy for me to decide at the moment. What do others
>> think? A
>> > > >> respin means rebuilding all platforms, signing and uploading the
>> new
>> > > >> files. And then another vote cycle of 72 hr.
>> > > >>
>> > > >
>> > > > Do we need another 72-hour vote?  If there are no objections I'd
>> > > > support making a patch without triggering a full vote.
>> > >
>> > > from my point of view not, I know the code, what we change and I can
>> > > live with reviewing the generated patch between the RC and the new
>> build.
>> > >
>> > >
>> > > And the longer I am thinking about the issue and that it is now known
>> > > that there is a potential problem I am getting more confident that we
>> > > should do the respin.
>> > >
>> > > I will check what other potential important uncritical fixes can we
>> > > include as well. But I would like to have it at a minimum to reduce
>> the
>> > > testing effort for the respin.
>> > >
>> > > Juergen
>> > >
>> > >
>> > > >
>> > > > -Rob
>> > > >
>> > > >> I personally will run into a time problem because I have to move
>> into
>> > a
>> > > >> new flat and will be offline for some days until Thursday of next
>> > week.
>> > > >> It's no big deal and somebody else can do the work and a good
>> release
>> > is
>> > > >> of course important ;-)
>> > > >>
>> > > >> If we want a respin than we have to decide today and ideally until
>> > 3:00
>> > > >> pm (UTC +2).
>> > > >>
>> > > >>
>> > > >> Juergen
>> > > >>
>> > >
>> > >
>> > > ---------------------------------------------------------------------
>> > > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> > > For additional commands, e-mail: dev-help@openoffice.apache.org
>> > >
>> > >
>> >
>>
>
>

Re: Possible show stopper on Windows 8, please verify

Posted by Samer Mansour <sa...@gmail.com>.

We found the mystery trick. Have Windows File Explorer open.
I overlooked that in my environment because its seems so core to the OS.

Here is the video of the error reproduced: https://t.co/VLAyfSGwQC

This fix sent to me by Herbert Duerr via e-mail fixes the issue.
https://issues.apache.org/ooo/show_bug.cgi?id=122752


On Tue, Jul 16, 2013 at 9:05 AM, Yuzhen Fan <fa...@gmail.com> wrote:

> Simon, Juergen and all,
>
> I have checked the dll on Windows 7 in Writer/Calc/Impress, with steps:
> enter "Hello World", Ctrl-A to select all, Ctrl-C to copy, Ctrl-X to cut,
> Ctrl-V to paste, and also using menu, like 'Edit' -> 'Copy', 'Cut' or
> 'Paste'. All above function work without regression.
>
> Regards,
> Yu Zhen
>
>
> On Tue, Jul 16, 2013 at 5:36 AM, Shenfeng Liu <li...@gmail.com> wrote:
>
> > Juergen,
> >   I believe it is a right decision to respin and include this fix. While
> > besides verifying it on Windows 8, I also asked Yu Zhen to help verify
> the
> > dll on Windows 7 to ensure the fix is no impact to Windows 7. Yu Zhen
> will
> > update the result within hours.
> >   Thanks very much for your quick turn around on this critical issue!
> >
> > - Shenfeng (Simon)
> >
> >
> >
> >
> > 2013/7/16 Jürgen Schmidt <jo...@gmail.com>
> >
> > > On 7/16/13 2:03 PM, Rob Weir wrote:
> > > > On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <
> jogischmidt@gmail.com
> > >
> > > wrote:
> > > >> On 7/16/13 1:06 PM, Peter Junge wrote:
> > > >>> On 7/16/2013 6:55 PM, Max Merbald wrote:
> > > >>>> Hi Jürgen,
> > > >>>>
> > > >>>> I just tried the same action with both AOO 4 without your dll file
> > and
> > > >>>> with it, using even the very same file where I had that crash on
> > June
> > > >>>> 22, but in neither case did I have a crash this time. I think I'll
> > > work
> > > >>>> a bit more with Openoffice 4 now and if anything of the kind
> happens
> > > >>>> again I'll report right away and write down the exact
> > circumstances. I
> > > >>>> think it might be possible that it happens only in very special
> > > >>>> circumstances, maybe dependant on which other software you're
> > running
> > > >>>> while working with AOO 4.
> > > >>>
> > > >>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
> > > crash.
> > > >>>
> > > >>> Elaborating further on particular conditions. Maybe it's related to
> > > >>> specific hardware, e.g. graphics card?
> > > >>>
> > > >>> @Samer: As you seem to be able to reproduce the issue constantly,
> do
> > > you
> > > >>> have any special hardware?
> > > >>
> > > >> it is not easy for me to decide at the moment. What do others
> think? A
> > > >> respin means rebuilding all platforms, signing and uploading the new
> > > >> files. And then another vote cycle of 72 hr.
> > > >>
> > > >
> > > > Do we need another 72-hour vote?  If there are no objections I'd
> > > > support making a patch without triggering a full vote.
> > >
> > > from my point of view not, I know the code, what we change and I can
> > > live with reviewing the generated patch between the RC and the new
> build.
> > >
> > >
> > > And the longer I am thinking about the issue and that it is now known
> > > that there is a potential problem I am getting more confident that we
> > > should do the respin.
> > >
> > > I will check what other potential important uncritical fixes can we
> > > include as well. But I would like to have it at a minimum to reduce the
> > > testing effort for the respin.
> > >
> > > Juergen
> > >
> > >
> > > >
> > > > -Rob
> > > >
> > > >> I personally will run into a time problem because I have to move
> into
> > a
> > > >> new flat and will be offline for some days until Thursday of next
> > week.
> > > >> It's no big deal and somebody else can do the work and a good
> release
> > is
> > > >> of course important ;-)
> > > >>
> > > >> If we want a respin than we have to decide today and ideally until
> > 3:00
> > > >> pm (UTC +2).
> > > >>
> > > >>
> > > >> Juergen
> > > >>
> > >
> > >
> > > ---------------------------------------------------------------------
> > > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > > For additional commands, e-mail: dev-help@openoffice.apache.org
> > >
> > >
> >
>

Re: Possible show stopper on Windows 8, please verify

Posted by Yuzhen Fan <fa...@gmail.com>.

Simon, Juergen and all,

I have checked the dll on Windows 7 in Writer/Calc/Impress, with steps:
enter "Hello World", Ctrl-A to select all, Ctrl-C to copy, Ctrl-X to cut,
Ctrl-V to paste, and also using menu, like 'Edit' -> 'Copy', 'Cut' or
'Paste'. All above function work without regression.

Regards,
Yu Zhen


On Tue, Jul 16, 2013 at 5:36 AM, Shenfeng Liu <li...@gmail.com> wrote:

> Juergen,
>   I believe it is a right decision to respin and include this fix. While
> besides verifying it on Windows 8, I also asked Yu Zhen to help verify the
> dll on Windows 7 to ensure the fix is no impact to Windows 7. Yu Zhen will
> update the result within hours.
>   Thanks very much for your quick turn around on this critical issue!
>
> - Shenfeng (Simon)
>
>
>
>
> 2013/7/16 Jürgen Schmidt <jo...@gmail.com>
>
> > On 7/16/13 2:03 PM, Rob Weir wrote:
> > > On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jogischmidt@gmail.com
> >
> > wrote:
> > >> On 7/16/13 1:06 PM, Peter Junge wrote:
> > >>> On 7/16/2013 6:55 PM, Max Merbald wrote:
> > >>>> Hi Jürgen,
> > >>>>
> > >>>> I just tried the same action with both AOO 4 without your dll file
> and
> > >>>> with it, using even the very same file where I had that crash on
> June
> > >>>> 22, but in neither case did I have a crash this time. I think I'll
> > work
> > >>>> a bit more with Openoffice 4 now and if anything of the kind happens
> > >>>> again I'll report right away and write down the exact
> circumstances. I
> > >>>> think it might be possible that it happens only in very special
> > >>>> circumstances, maybe dependant on which other software you're
> running
> > >>>> while working with AOO 4.
> > >>>
> > >>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
> > crash.
> > >>>
> > >>> Elaborating further on particular conditions. Maybe it's related to
> > >>> specific hardware, e.g. graphics card?
> > >>>
> > >>> @Samer: As you seem to be able to reproduce the issue constantly, do
> > you
> > >>> have any special hardware?
> > >>
> > >> it is not easy for me to decide at the moment. What do others think? A
> > >> respin means rebuilding all platforms, signing and uploading the new
> > >> files. And then another vote cycle of 72 hr.
> > >>
> > >
> > > Do we need another 72-hour vote?  If there are no objections I'd
> > > support making a patch without triggering a full vote.
> >
> > from my point of view not, I know the code, what we change and I can
> > live with reviewing the generated patch between the RC and the new build.
> >
> >
> > And the longer I am thinking about the issue and that it is now known
> > that there is a potential problem I am getting more confident that we
> > should do the respin.
> >
> > I will check what other potential important uncritical fixes can we
> > include as well. But I would like to have it at a minimum to reduce the
> > testing effort for the respin.
> >
> > Juergen
> >
> >
> > >
> > > -Rob
> > >
> > >> I personally will run into a time problem because I have to move into
> a
> > >> new flat and will be offline for some days until Thursday of next
> week.
> > >> It's no big deal and somebody else can do the work and a good release
> is
> > >> of course important ;-)
> > >>
> > >> If we want a respin than we have to decide today and ideally until
> 3:00
> > >> pm (UTC +2).
> > >>
> > >>
> > >> Juergen
> > >>
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >
> >
>

Re: Possible show stopper on Windows 8, please verify

Posted by Shenfeng Liu <li...@gmail.com>.

Juergen,
  I believe it is a right decision to respin and include this fix. While
besides verifying it on Windows 8, I also asked Yu Zhen to help verify the
dll on Windows 7 to ensure the fix is no impact to Windows 7. Yu Zhen will
update the result within hours.
  Thanks very much for your quick turn around on this critical issue!

- Shenfeng (Simon)




2013/7/16 Jürgen Schmidt <jo...@gmail.com>

> On 7/16/13 2:03 PM, Rob Weir wrote:
> > On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jo...@gmail.com>
> wrote:
> >> On 7/16/13 1:06 PM, Peter Junge wrote:
> >>> On 7/16/2013 6:55 PM, Max Merbald wrote:
> >>>> Hi Jürgen,
> >>>>
> >>>> I just tried the same action with both AOO 4 without your dll file and
> >>>> with it, using even the very same file where I had that crash on June
> >>>> 22, but in neither case did I have a crash this time. I think I'll
> work
> >>>> a bit more with Openoffice 4 now and if anything of the kind happens
> >>>> again I'll report right away and write down the exact circumstances. I
> >>>> think it might be possible that it happens only in very special
> >>>> circumstances, maybe dependant on which other software you're running
> >>>> while working with AOO 4.
> >>>
> >>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
> crash.
> >>>
> >>> Elaborating further on particular conditions. Maybe it's related to
> >>> specific hardware, e.g. graphics card?
> >>>
> >>> @Samer: As you seem to be able to reproduce the issue constantly, do
> you
> >>> have any special hardware?
> >>
> >> it is not easy for me to decide at the moment. What do others think? A
> >> respin means rebuilding all platforms, signing and uploading the new
> >> files. And then another vote cycle of 72 hr.
> >>
> >
> > Do we need another 72-hour vote?  If there are no objections I'd
> > support making a patch without triggering a full vote.
>
> from my point of view not, I know the code, what we change and I can
> live with reviewing the generated patch between the RC and the new build.
>
>
> And the longer I am thinking about the issue and that it is now known
> that there is a potential problem I am getting more confident that we
> should do the respin.
>
> I will check what other potential important uncritical fixes can we
> include as well. But I would like to have it at a minimum to reduce the
> testing effort for the respin.
>
> Juergen
>
>
> >
> > -Rob
> >
> >> I personally will run into a time problem because I have to move into a
> >> new flat and will be offline for some days until Thursday of next week.
> >> It's no big deal and somebody else can do the work and a good release is
> >> of course important ;-)
> >>
> >> If we want a respin than we have to decide today and ideally until 3:00
> >> pm (UTC +2).
> >>
> >>
> >> Juergen
> >>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>

Re: Possible show stopper on Windows 8, please verify

Posted by Jürgen Schmidt <jo...@gmail.com>.

On 7/16/13 2:03 PM, Rob Weir wrote:
> On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jo...@gmail.com> wrote:
>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>> Hi Jürgen,
>>>>
>>>> I just tried the same action with both AOO 4 without your dll file and
>>>> with it, using even the very same file where I had that crash on June
>>>> 22, but in neither case did I have a crash this time. I think I'll work
>>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>>> again I'll report right away and write down the exact circumstances. I
>>>> think it might be possible that it happens only in very special
>>>> circumstances, maybe dependant on which other software you're running
>>>> while working with AOO 4.
>>>
>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.
>>>
>>> Elaborating further on particular conditions. Maybe it's related to
>>> specific hardware, e.g. graphics card?
>>>
>>> @Samer: As you seem to be able to reproduce the issue constantly, do you
>>> have any special hardware?
>>
>> it is not easy for me to decide at the moment. What do others think? A
>> respin means rebuilding all platforms, signing and uploading the new
>> files. And then another vote cycle of 72 hr.
>>
> 
> Do we need another 72-hour vote?  If there are no objections I'd
> support making a patch without triggering a full vote.

from my point of view not, I know the code, what we change and I can
live with reviewing the generated patch between the RC and the new build.


And the longer I am thinking about the issue and that it is now known
that there is a potential problem I am getting more confident that we
should do the respin.

I will check what other potential important uncritical fixes can we
include as well. But I would like to have it at a minimum to reduce the
testing effort for the respin.

Juergen


> 
> -Rob
> 
>> I personally will run into a time problem because I have to move into a
>> new flat and will be offline for some days until Thursday of next week.
>> It's no big deal and somebody else can do the work and a good release is
>> of course important ;-)
>>
>> If we want a respin than we have to decide today and ideally until 3:00
>> pm (UTC +2).
>>
>>
>> Juergen
>>


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Re: Possible show stopper on Windows 8, please verify

Posted by Ricardo Berlasso <rg...@gmail.com>.

2013/7/16 Rob Weir <ro...@apache.org>

> <snip>
> > it is not easy for me to decide at the moment. What do others think? A
> > respin means rebuilding all platforms, signing and uploading the new
> > files. And then another vote cycle of 72 hr.
> >
>
> Do we need another 72-hour vote?  If there are no objections I'd
> support making a patch without triggering a full vote.
>

+1. No need for another vote.

Regards
Ricardo




>
> -Rob
>
>

Re: Possible show stopper on Windows 8, please verify

Posted by janI <ja...@apache.org>.

On 16 July 2013 16:21, Rob Weir <ro...@apache.org> wrote:

> On Tue, Jul 16, 2013 at 10:11 AM, Max Merbald <ma...@gmx.de> wrote:
> > Hi,
> >
> > I'd also suggest it would be best to include the issues listed by Jürgen
> in
> > the other thread. Better to include them than to have complaints by
> users,
> > and, possibly, bad press. I don't think there's a need to hurry things.
> > Another vote wouldn't hurt, would it?
> >
>
> Technically, we're only voting on the source distributions.  And the
> vote is about whether the source meets Apache legal policy
> requirements in terms of license headers, NOTICE file contents,
> copyright statement.  We're also verifying digital signatures and
> checksum hashes, to verify the integrity of the released files.
>
> So if the RC had no problems in these areas then the new RC, that just
> changes a few lines of code and does not add any new files or new
> components or new dependencies , will also not have any issues.  So we
> don't really need a 72-hour vote, IMHO.  We just need enough time to
> double check the signatures and hashes.
>

The binary install sets are important as well, of course.  But we're

> not really voting on those.  And the vote is not an invitation to
> start testing.  Testing has been ongoing for a couple months now.  The
> reason we have a vote is because there are no known serious bugs. We
> wouldn't have a vote if there were huge known issues.  In this
> particular case we missed an issue, obviously.  But the solution in
> the future to that is more testing effort in the months and weeks
> leading up to a release vote.  We'll never improve things
> substantially by trying to squeeze more testing into a 72-hour voting
> window.
>

you are fully correct in your statements, I would however still give people
a chance to test the new RC, and 72 hours is a figure we all know, no need
to squeeze it more down than that.

rgds
jan I.




>
> Regards,
>
> -Rob
>
>
> > Max
> >
> >
> > Am 16.07.2013 15:58, schrieb Peter Junge:
> >
> >> On 7/16/2013 8:03 PM, Rob Weir wrote:
> >>>
> >>> On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jogischmidt@gmail.com
> >
> >>> wrote:
> >>>>
> >>>> On 7/16/13 1:06 PM, Peter Junge wrote:
> >>>>>
> >>>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
> >>>>>>
> >>>>>> Hi Jürgen,
> >>>>>>
> >>>>>> I just tried the same action with both AOO 4 without your dll file
> and
> >>>>>> with it, using even the very same file where I had that crash on
> June
> >>>>>> 22, but in neither case did I have a crash this time. I think I'll
> >>>>>> work
> >>>>>> a bit more with Openoffice 4 now and if anything of the kind happens
> >>>>>> again I'll report right away and write down the exact
> circumstances. I
> >>>>>> think it might be possible that it happens only in very special
> >>>>>> circumstances, maybe dependant on which other software you're
> running
> >>>>>> while working with AOO 4.
> >>>>>
> >>>>>
> >>>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
> >>>>> crash.
> >>>>>
> >>>>> Elaborating further on particular conditions. Maybe it's related to
> >>>>> specific hardware, e.g. graphics card?
> >>>>>
> >>>>> @Samer: As you seem to be able to reproduce the issue constantly, do
> >>>>> you
> >>>>> have any special hardware?
> >>>>
> >>>>
> >>>> it is not easy for me to decide at the moment. What do others think? A
> >>>> respin means rebuilding all platforms, signing and uploading the new
> >>>> files. And then another vote cycle of 72 hr.
> >>>>
> >>>
> >>> Do we need another 72-hour vote?  If there are no objections I'd
> >>> support making a patch without triggering a full vote.
> >>
> >>
> >> +1
> >>
> >> Peter
> >>
> >>>
> >>> -Rob
> >>>
> >>>> I personally will run into a time problem because I have to move into
> a
> >>>> new flat and will be offline for some days until Thursday of next
> week.
> >>>> It's no big deal and somebody else can do the work and a good release
> is
> >>>> of course important ;-)
> >>>>
> >>>> If we want a respin than we have to decide today and ideally until
> 3:00
> >>>> pm (UTC +2).
> >>>>
> >>>>
> >>>> Juergen
> >>>>
> >>>>>
> >>>>> Peter
> >>>>>
> >>>>>
> >>>>>>
> >>>>>> Max
> >>>>>>
> >>>>>>
> >>>>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
> >>>>>>>
> >>>>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
> >>>>>>>>
> >>>>>>>> On 15.07.2013 22:47, Rob Weir wrote:
> >>>>>>>>>
> >>>>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour
> >>>>>>>>> <sa...@gmail.com>
> >>>>>>>>> wrote:
> >>>>>>>>>>
> >>>>>>>>>> I logged my comments in the bug, I searched the db before I
> opened
> >>>>>>>>>> a new
> >>>>>>>>>> bug sorry if its a duplicate.
> >>>>>>>>>>
> >>>>>>>>>> It is windows 8 64-bit. Crashes on copy and cut. Paste seems to
> >>>>>>>>>> not be
> >>>>>>>>>> affected.
> >>>>>>>>>>
> >>>>>>>>>> The four steps Rob gave in the bug are the minimum required
> steps
> >>>>>>>>>> to
> >>>>>>>>>> reproduce.
> >>>>>>>>>>
> >>>>>>>>> An update on this crash.  I was eventually able to reproduce it
> on
> >>>>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
> >>>>>>>>> Samer saw it on an upgrade install.
> >>>>>>>>>
> >>>>>>>>> I worked on the stack trace with Herbert (fortunately my Windows
> 8
> >>>>>>>>> machine had a debugger installed).  Herbert gave me a patch to
> >>>>>>>>> test.
> >>>>>>>>> It appears to work on my machine.  We're waiting to hear back
> from
> >>>>>>>>> Samer on whether it worked for him.
> >>>>>>>>
> >>>>>>>> If anyone else was able to reproduce the problem then we'd love to
> >>>>>>>> know
> >>>>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
> >>>>>>>> solves the problem. It contains the patch I suggested in issue
> >>>>>>>> 122752.
> >>>>>>>>
> >>>>>>>> To test it please
> >>>>>>>> - download the DLL
> >>>>>>>> - copy it into the OpenOffice program folder, on most systems this
> >>>>>>>> will
> >>>>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
> >>>>>>>> - if the system warns you that you are overwriting a program file
> >>>>>>>> then
> >>>>>>>> please confirm with YES, as that is exactly what is wanted
> >>>>>>>> - run your tests again that used to crash it
> >>>>>>>
> >>>>>>> nobody out there who is able to reproduce the problem and can say
> >>>>>>> that
> >>>>>>> Herbert's fix is solving the problem?
> >>>>>>>
> >>>>>>> We have reviewed the patch from Herbert with 3 people and the patch
> >>>>>>> is
> >>>>>>> save. The fix solved the issue for Rob who was able to reproduce
> the
> >>>>>>> problem partly before he used the patched library.
> >>>>>>>
> >>>>>>> Windows 8 becomes more and more important on the desktop and
> windows
> >>>>>>> is
> >>>>>>> our main platform. I tend to a respin at the moment but will wait
> 1-2
> >>>>>>> hours longer to receive potentially more feedback.
> >>>>>>>
> >>>>>>> Juergen
> >>>>>>>
> >>>>>>>> Herbert
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> ---------------------------------------------------------------------
> >>>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>>>>>
> >>>>>>>
> ---------------------------------------------------------------------
> >>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>>>>
> >>>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> ---------------------------------------------------------------------
> >>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>>>
> >>>>>
> >>>>> ---------------------------------------------------------------------
> >>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>>
> >>>>
> >>>>
> >>>> ---------------------------------------------------------------------
> >>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>
> >>>
> >>> ---------------------------------------------------------------------
> >>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>
> >>
> >> ---------------------------------------------------------------------
> >> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>
> >>
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>

Re: Possible show stopper on Windows 8, please verify

Posted by Rob Weir <ro...@apache.org>.

On Tue, Jul 16, 2013 at 10:11 AM, Max Merbald <ma...@gmx.de> wrote:
> Hi,
>
> I'd also suggest it would be best to include the issues listed by Jürgen in
> the other thread. Better to include them than to have complaints by users,
> and, possibly, bad press. I don't think there's a need to hurry things.
> Another vote wouldn't hurt, would it?
>

Technically, we're only voting on the source distributions.  And the
vote is about whether the source meets Apache legal policy
requirements in terms of license headers, NOTICE file contents,
copyright statement.  We're also verifying digital signatures and
checksum hashes, to verify the integrity of the released files.

So if the RC had no problems in these areas then the new RC, that just
changes a few lines of code and does not add any new files or new
components or new dependencies , will also not have any issues.  So we
don't really need a 72-hour vote, IMHO.  We just need enough time to
double check the signatures and hashes.

The binary install sets are important as well, of course.  But we're
not really voting on those.  And the vote is not an invitation to
start testing.  Testing has been ongoing for a couple months now.  The
reason we have a vote is because there are no known serious bugs. We
wouldn't have a vote if there were huge known issues.  In this
particular case we missed an issue, obviously.  But the solution in
the future to that is more testing effort in the months and weeks
leading up to a release vote.  We'll never improve things
substantially by trying to squeeze more testing into a 72-hour voting
window.

Regards,

-Rob


> Max
>
>
> Am 16.07.2013 15:58, schrieb Peter Junge:
>
>> On 7/16/2013 8:03 PM, Rob Weir wrote:
>>>
>>> On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jo...@gmail.com>
>>> wrote:
>>>>
>>>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>>>>
>>>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>>>>
>>>>>> Hi Jürgen,
>>>>>>
>>>>>> I just tried the same action with both AOO 4 without your dll file and
>>>>>> with it, using even the very same file where I had that crash on June
>>>>>> 22, but in neither case did I have a crash this time. I think I'll
>>>>>> work
>>>>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>>>>> again I'll report right away and write down the exact circumstances. I
>>>>>> think it might be possible that it happens only in very special
>>>>>> circumstances, maybe dependant on which other software you're running
>>>>>> while working with AOO 4.
>>>>>
>>>>>
>>>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
>>>>> crash.
>>>>>
>>>>> Elaborating further on particular conditions. Maybe it's related to
>>>>> specific hardware, e.g. graphics card?
>>>>>
>>>>> @Samer: As you seem to be able to reproduce the issue constantly, do
>>>>> you
>>>>> have any special hardware?
>>>>
>>>>
>>>> it is not easy for me to decide at the moment. What do others think? A
>>>> respin means rebuilding all platforms, signing and uploading the new
>>>> files. And then another vote cycle of 72 hr.
>>>>
>>>
>>> Do we need another 72-hour vote?  If there are no objections I'd
>>> support making a patch without triggering a full vote.
>>
>>
>> +1
>>
>> Peter
>>
>>>
>>> -Rob
>>>
>>>> I personally will run into a time problem because I have to move into a
>>>> new flat and will be offline for some days until Thursday of next week.
>>>> It's no big deal and somebody else can do the work and a good release is
>>>> of course important ;-)
>>>>
>>>> If we want a respin than we have to decide today and ideally until 3:00
>>>> pm (UTC +2).
>>>>
>>>>
>>>> Juergen
>>>>
>>>>>
>>>>> Peter
>>>>>
>>>>>
>>>>>>
>>>>>> Max
>>>>>>
>>>>>>
>>>>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>>>>>
>>>>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>>>>>
>>>>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>>>>>
>>>>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour
>>>>>>>>> <sa...@gmail.com>
>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>>>>>> a new
>>>>>>>>>> bug sorry if its a duplicate.
>>>>>>>>>>
>>>>>>>>>> It is windows 8 64-bit. Crashes on copy and cut. Paste seems to
>>>>>>>>>> not be
>>>>>>>>>> affected.
>>>>>>>>>>
>>>>>>>>>> The four steps Rob gave in the bug are the minimum required steps
>>>>>>>>>> to
>>>>>>>>>> reproduce.
>>>>>>>>>>
>>>>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>>>>> Samer saw it on an upgrade install.
>>>>>>>>>
>>>>>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>>>>>> machine had a debugger installed).  Herbert gave me a patch to
>>>>>>>>> test.
>>>>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>>>>> Samer on whether it worked for him.
>>>>>>>>
>>>>>>>> If anyone else was able to reproduce the problem then we'd love to
>>>>>>>> know
>>>>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>>>>> solves the problem. It contains the patch I suggested in issue
>>>>>>>> 122752.
>>>>>>>>
>>>>>>>> To test it please
>>>>>>>> - download the DLL
>>>>>>>> - copy it into the OpenOffice program folder, on most systems this
>>>>>>>> will
>>>>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>>>>> - if the system warns you that you are overwriting a program file
>>>>>>>> then
>>>>>>>> please confirm with YES, as that is exactly what is wanted
>>>>>>>> - run your tests again that used to crash it
>>>>>>>
>>>>>>> nobody out there who is able to reproduce the problem and can say
>>>>>>> that
>>>>>>> Herbert's fix is solving the problem?
>>>>>>>
>>>>>>> We have reviewed the patch from Herbert with 3 people and the patch
>>>>>>> is
>>>>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>>>>> problem partly before he used the patched library.
>>>>>>>
>>>>>>> Windows 8 becomes more and more important on the desktop and windows
>>>>>>> is
>>>>>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>>>>>> hours longer to receive potentially more feedback.
>>>>>>>
>>>>>>> Juergen
>>>>>>>
>>>>>>>> Herbert
>>>>>>>>
>>>>>>>>
>>>>>>>> ---------------------------------------------------------------------
>>>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>
>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>

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Re: Possible show stopper on Windows 8, please verify

Posted by Max Merbald <ma...@gmx.de>.

Hi,

I'd also suggest it would be best to include the issues listed by Jürgen 
in the other thread. Better to include them than to have complaints by 
users, and, possibly, bad press. I don't think there's a need to hurry 
things. Another vote wouldn't hurt, would it?

Max


Am 16.07.2013 15:58, schrieb Peter Junge:
> On 7/16/2013 8:03 PM, Rob Weir wrote:
>> On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt 
>> <jo...@gmail.com> wrote:
>>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>>> Hi Jürgen,
>>>>>
>>>>> I just tried the same action with both AOO 4 without your dll file 
>>>>> and
>>>>> with it, using even the very same file where I had that crash on June
>>>>> 22, but in neither case did I have a crash this time. I think I'll 
>>>>> work
>>>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>>>> again I'll report right away and write down the exact 
>>>>> circumstances. I
>>>>> think it might be possible that it happens only in very special
>>>>> circumstances, maybe dependant on which other software you're running
>>>>> while working with AOO 4.
>>>>
>>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a 
>>>> crash.
>>>>
>>>> Elaborating further on particular conditions. Maybe it's related to
>>>> specific hardware, e.g. graphics card?
>>>>
>>>> @Samer: As you seem to be able to reproduce the issue constantly, 
>>>> do you
>>>> have any special hardware?
>>>
>>> it is not easy for me to decide at the moment. What do others think? A
>>> respin means rebuilding all platforms, signing and uploading the new
>>> files. And then another vote cycle of 72 hr.
>>>
>>
>> Do we need another 72-hour vote?  If there are no objections I'd
>> support making a patch without triggering a full vote.
>
> +1
>
> Peter
>
>>
>> -Rob
>>
>>> I personally will run into a time problem because I have to move into a
>>> new flat and will be offline for some days until Thursday of next week.
>>> It's no big deal and somebody else can do the work and a good 
>>> release is
>>> of course important ;-)
>>>
>>> If we want a respin than we have to decide today and ideally until 3:00
>>> pm (UTC +2).
>>>
>>>
>>> Juergen
>>>
>>>>
>>>> Peter
>>>>
>>>>
>>>>>
>>>>> Max
>>>>>
>>>>>
>>>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour 
>>>>>>>> <sa...@gmail.com>
>>>>>>>> wrote:
>>>>>>>>> I logged my comments in the bug, I searched the db before I 
>>>>>>>>> opened
>>>>>>>>> a new
>>>>>>>>> bug sorry if its a duplicate.
>>>>>>>>>
>>>>>>>>> It is windows 8 64-bit. Crashes on copy and cut. Paste seems to
>>>>>>>>> not be
>>>>>>>>> affected.
>>>>>>>>>
>>>>>>>>> The four steps Rob gave in the bug are the minimum required 
>>>>>>>>> steps to
>>>>>>>>> reproduce.
>>>>>>>>>
>>>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>>>> Samer saw it on an upgrade install.
>>>>>>>>
>>>>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>>>>> machine had a debugger installed).  Herbert gave me a patch to 
>>>>>>>> test.
>>>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>>>> Samer on whether it worked for him.
>>>>>>> If anyone else was able to reproduce the problem then we'd love 
>>>>>>> to know
>>>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>>>> solves the problem. It contains the patch I suggested in issue 
>>>>>>> 122752.
>>>>>>>
>>>>>>> To test it please
>>>>>>> - download the DLL
>>>>>>> - copy it into the OpenOffice program folder, on most systems 
>>>>>>> this will
>>>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>>>> - if the system warns you that you are overwriting a program 
>>>>>>> file then
>>>>>>> please confirm with YES, as that is exactly what is wanted
>>>>>>> - run your tests again that used to crash it
>>>>>> nobody out there who is able to reproduce the problem and can say 
>>>>>> that
>>>>>> Herbert's fix is solving the problem?
>>>>>>
>>>>>> We have reviewed the patch from Herbert with 3 people and the 
>>>>>> patch is
>>>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>>>> problem partly before he used the patched library.
>>>>>>
>>>>>> Windows 8 becomes more and more important on the desktop and 
>>>>>> windows is
>>>>>> our main platform. I tend to a respin at the moment but will wait 
>>>>>> 1-2
>>>>>> hours longer to receive potentially more feedback.
>>>>>>
>>>>>> Juergen
>>>>>>
>>>>>>> Herbert
>>>>>>>
>>>>>>> --------------------------------------------------------------------- 
>>>>>>>
>>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>>
>>>>>> --------------------------------------------------------------------- 
>>>>>>
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>
>>>
>>> ---------------------------------------------------------------------
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>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>
>> ---------------------------------------------------------------------
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Re: Possible show stopper on Windows 8, please verify

Posted by Peter Junge <pe...@gmx.org>.

On 7/16/2013 8:03 PM, Rob Weir wrote:
> On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jo...@gmail.com> wrote:
>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>> Hi Jürgen,
>>>>
>>>> I just tried the same action with both AOO 4 without your dll file and
>>>> with it, using even the very same file where I had that crash on June
>>>> 22, but in neither case did I have a crash this time. I think I'll work
>>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>>> again I'll report right away and write down the exact circumstances. I
>>>> think it might be possible that it happens only in very special
>>>> circumstances, maybe dependant on which other software you're running
>>>> while working with AOO 4.
>>>
>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.
>>>
>>> Elaborating further on particular conditions. Maybe it's related to
>>> specific hardware, e.g. graphics card?
>>>
>>> @Samer: As you seem to be able to reproduce the issue constantly, do you
>>> have any special hardware?
>>
>> it is not easy for me to decide at the moment. What do others think? A
>> respin means rebuilding all platforms, signing and uploading the new
>> files. And then another vote cycle of 72 hr.
>>
>
> Do we need another 72-hour vote?  If there are no objections I'd
> support making a patch without triggering a full vote.

+1

Peter

>
> -Rob
>
>> I personally will run into a time problem because I have to move into a
>> new flat and will be offline for some days until Thursday of next week.
>> It's no big deal and somebody else can do the work and a good release is
>> of course important ;-)
>>
>> If we want a respin than we have to decide today and ideally until 3:00
>> pm (UTC +2).
>>
>>
>> Juergen
>>
>>>
>>> Peter
>>>
>>>
>>>>
>>>> Max
>>>>
>>>>
>>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>>>>>>> wrote:
>>>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>>>> a new
>>>>>>>> bug sorry if its a duplicate.
>>>>>>>>
>>>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>>>>> not be
>>>>>>>> affected.
>>>>>>>>
>>>>>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>>>>>> reproduce.
>>>>>>>>
>>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>>> Samer saw it on an upgrade install.
>>>>>>>
>>>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>>> Samer on whether it worked for him.
>>>>>> If anyone else was able to reproduce the problem then we'd love to know
>>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>>>>
>>>>>> To test it please
>>>>>> - download the DLL
>>>>>> - copy it into the OpenOffice program folder, on most systems this will
>>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>>> - if the system warns you that you are overwriting a program file then
>>>>>> please confirm with YES, as that is exactly what is wanted
>>>>>> - run your tests again that used to crash it
>>>>> nobody out there who is able to reproduce the problem and can say that
>>>>> Herbert's fix is solving the problem?
>>>>>
>>>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>>> problem partly before he used the patched library.
>>>>>
>>>>> Windows 8 becomes more and more important on the desktop and windows is
>>>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>>>> hours longer to receive potentially more feedback.
>>>>>
>>>>> Juergen
>>>>>
>>>>>> Herbert
>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>
>>>>>
>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>
> ---------------------------------------------------------------------
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Re: Possible show stopper on Windows 8, please verify

Posted by Rob Weir <ro...@apache.org>.

On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jo...@gmail.com> wrote:
> On 7/16/13 1:06 PM, Peter Junge wrote:
>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>> Hi Jürgen,
>>>
>>> I just tried the same action with both AOO 4 without your dll file and
>>> with it, using even the very same file where I had that crash on June
>>> 22, but in neither case did I have a crash this time. I think I'll work
>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>> again I'll report right away and write down the exact circumstances. I
>>> think it might be possible that it happens only in very special
>>> circumstances, maybe dependant on which other software you're running
>>> while working with AOO 4.
>>
>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.
>>
>> Elaborating further on particular conditions. Maybe it's related to
>> specific hardware, e.g. graphics card?
>>
>> @Samer: As you seem to be able to reproduce the issue constantly, do you
>> have any special hardware?
>
> it is not easy for me to decide at the moment. What do others think? A
> respin means rebuilding all platforms, signing and uploading the new
> files. And then another vote cycle of 72 hr.
>

Do we need another 72-hour vote?  If there are no objections I'd
support making a patch without triggering a full vote.

-Rob

> I personally will run into a time problem because I have to move into a
> new flat and will be offline for some days until Thursday of next week.
> It's no big deal and somebody else can do the work and a good release is
> of course important ;-)
>
> If we want a respin than we have to decide today and ideally until 3:00
> pm (UTC +2).
>
>
> Juergen
>
>>
>> Peter
>>
>>
>>>
>>> Max
>>>
>>>
>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>>>>>> wrote:
>>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>>> a new
>>>>>>> bug sorry if its a duplicate.
>>>>>>>
>>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>>>> not be
>>>>>>> affected.
>>>>>>>
>>>>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>>>>> reproduce.
>>>>>>>
>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>> Samer saw it on an upgrade install.
>>>>>>
>>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>> Samer on whether it worked for him.
>>>>> If anyone else was able to reproduce the problem then we'd love to know
>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>>>
>>>>> To test it please
>>>>> - download the DLL
>>>>> - copy it into the OpenOffice program folder, on most systems this will
>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>> - if the system warns you that you are overwriting a program file then
>>>>> please confirm with YES, as that is exactly what is wanted
>>>>> - run your tests again that used to crash it
>>>> nobody out there who is able to reproduce the problem and can say that
>>>> Herbert's fix is solving the problem?
>>>>
>>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>> problem partly before he used the patched library.
>>>>
>>>> Windows 8 becomes more and more important on the desktop and windows is
>>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>>> hours longer to receive potentially more feedback.
>>>>
>>>> Juergen
>>>>
>>>>> Herbert
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>
>
> ---------------------------------------------------------------------
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>

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Re: Possible show stopper on Windows 8, please verify

Posted by Jürgen Schmidt <jo...@gmail.com>.

On 7/17/13 9:02 AM, Jürgen Schmidt wrote:
> On 7/16/13 9:57 PM, Andrea Pescetti wrote:
>> Dave Fisher wrote:
>>> Let's not make a big deal out of our quality process and then skip a
>>> REQUIRED part of the Foundation's process.
>>
>> Exactly. We will need a new vote here. Thank you everybody for how this
>> issue has been handled. I think that Rob's blog post captures very
>> nicely the values and strengths of this community.
> 
> I disagree here, we should take into account who does the work.
> 
> The from ASF perspective important src release is available since
> yesterday evening and I planned to start the vote yesterday but the mail
> didn't left my mail program :-(. Everybody who is interested, able or
> willing to test this src release can do that since yesterday. No need to
> wait on an official vote start.
> 
> Binaries for Mac and Windows are also available. Only by a typo in my
> script the language packs are still in the process.
> 
> I plan to start the vote now until late Friday afternoon (5:00pm UTC+2),
> that I am able to prepare everything before I will be away for some days.
> 
> If that is not ok for some people please let me know and I will skip my
> plan. This has nothing to do with less quality but simply with pragmatism.

to make it even more clear for those people who only looking on the 72
hr. I would like to prepare my part and finish it before I leave. When
the files on dist there is still some work to do. SF have to synchronize
the files to their mirrors over the weekend, final test of the download
links etc. And hopefully everything is in place until Monday that the
final release preparation can be finished and the release can go out.

Juergen


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Re: Possible show stopper on Windows 8, please verify

Posted by Andrea Pescetti <pe...@apache.org>.

Jürgen Schmidt wrote:
> I plan to start the vote now until late Friday afternoon (5:00pm UTC+2),
> that I am able to prepare everything before I will be away for some days.

This is OK with me. What is important is that we reset the feedback we 
had on the previous RC and that we only count votes on the new RC (RC2 
as you called it in the new thread you started).

It must be clear what we are voting upon, and indeed sources for RC2 
have been available and announced since yesterday.

Regards,
   Andrea.

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Re: Possible show stopper on Windows 8, please verify

Posted by Jürgen Schmidt <jo...@gmail.com>.

On 7/16/13 9:57 PM, Andrea Pescetti wrote:
> Dave Fisher wrote:
>> Let's not make a big deal out of our quality process and then skip a
>> REQUIRED part of the Foundation's process.
> 
> Exactly. We will need a new vote here. Thank you everybody for how this
> issue has been handled. I think that Rob's blog post captures very
> nicely the values and strengths of this community.

I disagree here, we should take into account who does the work.

The from ASF perspective important src release is available since
yesterday evening and I planned to start the vote yesterday but the mail
didn't left my mail program :-(. Everybody who is interested, able or
willing to test this src release can do that since yesterday. No need to
wait on an official vote start.

Binaries for Mac and Windows are also available. Only by a typo in my
script the language packs are still in the process.

I plan to start the vote now until late Friday afternoon (5:00pm UTC+2),
that I am able to prepare everything before I will be away for some days.

If that is not ok for some people please let me know and I will skip my
plan. This has nothing to do with less quality but simply with pragmatism.

Juergen

> 
> Regards,
>   Andrea.
> 
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> 

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Re: Possible show stopper on Windows 8, please verify

Posted by Andrea Pescetti <pe...@apache.org>.

Dave Fisher wrote:
> Let's not make a big deal out of our quality process and then skip a
> REQUIRED part of the Foundation's process.

Exactly. We will need a new vote here. Thank you everybody for how this 
issue has been handled. I think that Rob's blog post captures very 
nicely the values and strengths of this community.

Regards,
   Andrea.

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Re: Possible show stopper on Windows 8, please verify

Posted by "Marcus (OOo)" <ma...@wtnet.de>.

Am 07/16/2013 07:28 PM, schrieb Rob Weir:
> On Tue, Jul 16, 2013 at 12:40 PM, Dave Fisher<da...@comcast.net>  wrote:
>> Putting on my Apache Member Hat. I do have an issue with skipping a re-vote.
>>
>
> OK.  I did say, "If there are no objections..".   It sounds like there
> are some concerns, so let's just run the full ceremony run through.
>
> It may be possible to wrap the voting up by the end of the week, but
> it will be better (for press coverage) to have the announcement occur
> next Monday than at the end of the week.  If we aim for Monday that,
> hopefully, will give everyone ample time for the vote as well as
> post-vote activities.

Sounds good, also an announcement on Tuesday would be not too bad (in case).

Should be enough time for finalizing things like upload to SF, mirror 
distribution, release notes, blog post, annoucement, DL website tests, etc.

Marcus



>> PMC members are checking signatures and checksums? And we are verifying that the source tag matches the RC for source? These are guaranteed to change with the re-spin.
>>
>> Let's not make a big deal out of our quality process and then skip a REQUIRED part of the Foundation's process.
>>
>> Thanks,
>> Dave
>>
>> On Jul 16, 2013, at 9:24 AM, Kay Schenk wrote:
>>
>>> On Tue, Jul 16, 2013 at 4:39 AM, Jürgen Schmidt<jo...@gmail.com>wrote:
>>>
>>>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>>>> Hi Jürgen,
>>>>>>
>>>>>> I just tried the same action with both AOO 4 without your dll file and
>>>>>> with it, using even the very same file where I had that crash on June
>>>>>> 22, but in neither case did I have a crash this time. I think I'll work
>>>>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>>>>> again I'll report right away and write down the exact circumstances. I
>>>>>> think it might be possible that it happens only in very special
>>>>>> circumstances, maybe dependant on which other software you're running
>>>>>> while working with AOO 4.
>>>>>
>>>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
>>>> crash.
>>>>>
>>>>> Elaborating further on particular conditions. Maybe it's related to
>>>>> specific hardware, e.g. graphics card?
>>>>>
>>>>> @Samer: As you seem to be able to reproduce the issue constantly, do you
>>>>> have any special hardware?
>>>>
>>>> it is not easy for me to decide at the moment. What do others think? A
>>>> respin means rebuilding all platforms, signing and uploading the new
>>>> files. And then another vote cycle of 72 hr.
>>>>
>>>
>>> I don't have an issue with NOT re-voting. This is after all, ONE
>>> (significant) bug fix as opposed to the integrity of the whole product.
>>> Will changed source with one date be a problem with existing sig files?
>>> That's my only concern.
>>>
>>>
>>>>
>>>> I personally will run into a time problem because I have to move into a
>>>> new flat and will be offline for some days until Thursday of next week.
>>>> It's no big deal and somebody else can do the work and a good release is
>>>> of course important ;-)
>>>>
>>>
>>>
>>>>
>>>> If we want a respin than we have to decide today and ideally until 3:00
>>>> pm (UTC +2).
>>>>
>>>>
>>>> Juergen
>>>>
>>>>>
>>>>> Peter
>>>>>
>>>>>
>>>>>>
>>>>>> Max
>>>>>>
>>>>>>
>>>>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour<sa...@gmail.com>
>>>>>>>>> wrote:
>>>>>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>>>>>> a new
>>>>>>>>>> bug sorry if its a duplicate.
>>>>>>>>>>
>>>>>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>>>>>>> not be
>>>>>>>>>> affected.
>>>>>>>>>>
>>>>>>>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>>>>>>>> reproduce.
>>>>>>>>>>
>>>>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>>>>> Samer saw it on an upgrade install.
>>>>>>>>>
>>>>>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>>>>> Samer on whether it worked for him.
>>>>>>>> If anyone else was able to reproduce the problem then we'd love to
>>>> know
>>>>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>>>>>>
>>>>>>>> To test it please
>>>>>>>> - download the DLL
>>>>>>>> - copy it into the OpenOffice program folder, on most systems this
>>>> will
>>>>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>>>>> - if the system warns you that you are overwriting a program file then
>>>>>>>> please confirm with YES, as that is exactly what is wanted
>>>>>>>> - run your tests again that used to crash it
>>>>>>> nobody out there who is able to reproduce the problem and can say that
>>>>>>> Herbert's fix is solving the problem?
>>>>>>>
>>>>>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>>>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>>>>> problem partly before he used the patched library.
>>>>>>>
>>>>>>> Windows 8 becomes more and more important on the desktop and windows is
>>>>>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>>>>>> hours longer to receive potentially more feedback.
>>>>>>>
>>>>>>> Juergen
>>>>>>>
>>>>>>>> Herbert

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Re: Possible show stopper on Windows 8, please verify

Posted by Rob Weir <ro...@apache.org>.

On Tue, Jul 16, 2013 at 12:40 PM, Dave Fisher <da...@comcast.net> wrote:
> Putting on my Apache Member Hat. I do have an issue with skipping a re-vote.
>

OK.  I did say, "If there are no objections..".   It sounds like there
are some concerns, so let's just run the full ceremony run through.

It may be possible to wrap the voting up by the end of the week, but
it will be better (for press coverage) to have the announcement occur
next Monday than at the end of the week.  If we aim for Monday that,
hopefully, will give everyone ample time for the vote as well as
post-vote activities.

Regards,

-Rob


> PMC members are checking signatures and checksums? And we are verifying that the source tag matches the RC for source? These are guaranteed to change with the re-spin.
>
> Let's not make a big deal out of our quality process and then skip a REQUIRED part of the Foundation's process.
>
> Thanks,
> Dave
>
> On Jul 16, 2013, at 9:24 AM, Kay Schenk wrote:
>
>> On Tue, Jul 16, 2013 at 4:39 AM, Jürgen Schmidt <jo...@gmail.com>wrote:
>>
>>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>>> Hi Jürgen,
>>>>>
>>>>> I just tried the same action with both AOO 4 without your dll file and
>>>>> with it, using even the very same file where I had that crash on June
>>>>> 22, but in neither case did I have a crash this time. I think I'll work
>>>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>>>> again I'll report right away and write down the exact circumstances. I
>>>>> think it might be possible that it happens only in very special
>>>>> circumstances, maybe dependant on which other software you're running
>>>>> while working with AOO 4.
>>>>
>>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
>>> crash.
>>>>
>>>> Elaborating further on particular conditions. Maybe it's related to
>>>> specific hardware, e.g. graphics card?
>>>>
>>>> @Samer: As you seem to be able to reproduce the issue constantly, do you
>>>> have any special hardware?
>>>
>>> it is not easy for me to decide at the moment. What do others think? A
>>> respin means rebuilding all platforms, signing and uploading the new
>>> files. And then another vote cycle of 72 hr.
>>>
>>
>> I don't have an issue with NOT re-voting. This is after all, ONE
>> (significant) bug fix as opposed to the integrity of the whole product.
>> Will changed source with one date be a problem with existing sig files?
>> That's my only concern.
>>
>>
>>>
>>> I personally will run into a time problem because I have to move into a
>>> new flat and will be offline for some days until Thursday of next week.
>>> It's no big deal and somebody else can do the work and a good release is
>>> of course important ;-)
>>>
>>
>>
>>>
>>> If we want a respin than we have to decide today and ideally until 3:00
>>> pm (UTC +2).
>>>
>>>
>>> Juergen
>>>
>>>>
>>>> Peter
>>>>
>>>>
>>>>>
>>>>> Max
>>>>>
>>>>>
>>>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>>>>>>>> wrote:
>>>>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>>>>> a new
>>>>>>>>> bug sorry if its a duplicate.
>>>>>>>>>
>>>>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>>>>>> not be
>>>>>>>>> affected.
>>>>>>>>>
>>>>>>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>>>>>>> reproduce.
>>>>>>>>>
>>>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>>>> Samer saw it on an upgrade install.
>>>>>>>>
>>>>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>>>> Samer on whether it worked for him.
>>>>>>> If anyone else was able to reproduce the problem then we'd love to
>>> know
>>>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>>>>>
>>>>>>> To test it please
>>>>>>> - download the DLL
>>>>>>> - copy it into the OpenOffice program folder, on most systems this
>>> will
>>>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>>>> - if the system warns you that you are overwriting a program file then
>>>>>>> please confirm with YES, as that is exactly what is wanted
>>>>>>> - run your tests again that used to crash it
>>>>>> nobody out there who is able to reproduce the problem and can say that
>>>>>> Herbert's fix is solving the problem?
>>>>>>
>>>>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>>>> problem partly before he used the patched library.
>>>>>>
>>>>>> Windows 8 becomes more and more important on the desktop and windows is
>>>>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>>>>> hours longer to receive potentially more feedback.
>>>>>>
>>>>>> Juergen
>>>>>>
>>>>>>> Herbert
>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>>
>>
>>
>> --
>> -------------------------------------------------------------------------------------------------
>> MzK
>>
>> Success is falling nine times and getting up ten."
>>                             -- Jon Bon Jovi
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>

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Re: Possible show stopper on Windows 8, please verify

Posted by Dave Fisher <da...@comcast.net>.

Putting on my Apache Member Hat. I do have an issue with skipping a re-vote.

PMC members are checking signatures and checksums? And we are verifying that the source tag matches the RC for source? These are guaranteed to change with the re-spin.

Let's not make a big deal out of our quality process and then skip a REQUIRED part of the Foundation's process.

Thanks,
Dave

On Jul 16, 2013, at 9:24 AM, Kay Schenk wrote:

> On Tue, Jul 16, 2013 at 4:39 AM, Jürgen Schmidt <jo...@gmail.com>wrote:
> 
>> On 7/16/13 1:06 PM, Peter Junge wrote:
>>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>>> Hi Jürgen,
>>>> 
>>>> I just tried the same action with both AOO 4 without your dll file and
>>>> with it, using even the very same file where I had that crash on June
>>>> 22, but in neither case did I have a crash this time. I think I'll work
>>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>>> again I'll report right away and write down the exact circumstances. I
>>>> think it might be possible that it happens only in very special
>>>> circumstances, maybe dependant on which other software you're running
>>>> while working with AOO 4.
>>> 
>>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a
>> crash.
>>> 
>>> Elaborating further on particular conditions. Maybe it's related to
>>> specific hardware, e.g. graphics card?
>>> 
>>> @Samer: As you seem to be able to reproduce the issue constantly, do you
>>> have any special hardware?
>> 
>> it is not easy for me to decide at the moment. What do others think? A
>> respin means rebuilding all platforms, signing and uploading the new
>> files. And then another vote cycle of 72 hr.
>> 
> 
> I don't have an issue with NOT re-voting. This is after all, ONE
> (significant) bug fix as opposed to the integrity of the whole product.
> Will changed source with one date be a problem with existing sig files?
> That's my only concern.
> 
> 
>> 
>> I personally will run into a time problem because I have to move into a
>> new flat and will be offline for some days until Thursday of next week.
>> It's no big deal and somebody else can do the work and a good release is
>> of course important ;-)
>> 
> 
> 
>> 
>> If we want a respin than we have to decide today and ideally until 3:00
>> pm (UTC +2).
>> 
>> 
>> Juergen
>> 
>>> 
>>> Peter
>>> 
>>> 
>>>> 
>>>> Max
>>>> 
>>>> 
>>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>>>>>>> wrote:
>>>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>>>> a new
>>>>>>>> bug sorry if its a duplicate.
>>>>>>>> 
>>>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>>>>> not be
>>>>>>>> affected.
>>>>>>>> 
>>>>>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>>>>>> reproduce.
>>>>>>>> 
>>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>>> Samer saw it on an upgrade install.
>>>>>>> 
>>>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>>> Samer on whether it worked for him.
>>>>>> If anyone else was able to reproduce the problem then we'd love to
>> know
>>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>>>> 
>>>>>> To test it please
>>>>>> - download the DLL
>>>>>> - copy it into the OpenOffice program folder, on most systems this
>> will
>>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>>> - if the system warns you that you are overwriting a program file then
>>>>>> please confirm with YES, as that is exactly what is wanted
>>>>>> - run your tests again that used to crash it
>>>>> nobody out there who is able to reproduce the problem and can say that
>>>>> Herbert's fix is solving the problem?
>>>>> 
>>>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>>> problem partly before he used the patched library.
>>>>> 
>>>>> Windows 8 becomes more and more important on the desktop and windows is
>>>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>>>> hours longer to receive potentially more feedback.
>>>>> 
>>>>> Juergen
>>>>> 
>>>>>> Herbert
>>>>>> 
>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>>> 
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>> 
>>>>> 
>>>> 
>>>> 
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>> 
>>> 
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>> 
>> 
>> 
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>> 
>> 
> 
> 
> -- 
> -------------------------------------------------------------------------------------------------
> MzK
> 
> Success is falling nine times and getting up ten."
>                             -- Jon Bon Jovi


---------------------------------------------------------------------
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Re: Possible show stopper on Windows 8, please verify

Posted by Kay Schenk <ka...@gmail.com>.

On Tue, Jul 16, 2013 at 4:39 AM, Jürgen Schmidt <jo...@gmail.com>wrote:

> On 7/16/13 1:06 PM, Peter Junge wrote:
> > On 7/16/2013 6:55 PM, Max Merbald wrote:
> >> Hi Jürgen,
> >>
> >> I just tried the same action with both AOO 4 without your dll file and
> >> with it, using even the very same file where I had that crash on June
> >> 22, but in neither case did I have a crash this time. I think I'll work
> >> a bit more with Openoffice 4 now and if anything of the kind happens
> >> again I'll report right away and write down the exact circumstances. I
> >> think it might be possible that it happens only in very special
> >> circumstances, maybe dependant on which other software you're running
> >> while working with AOO 4.
> >
> > I also gave it a try on Windows 8 (64 bit) and there's no sign of a
> crash.
> >
> > Elaborating further on particular conditions. Maybe it's related to
> > specific hardware, e.g. graphics card?
> >
> > @Samer: As you seem to be able to reproduce the issue constantly, do you
> > have any special hardware?
>
> it is not easy for me to decide at the moment. What do others think? A
> respin means rebuilding all platforms, signing and uploading the new
> files. And then another vote cycle of 72 hr.
>

I don't have an issue with NOT re-voting. This is after all, ONE
(significant) bug fix as opposed to the integrity of the whole product.
Will changed source with one date be a problem with existing sig files?
That's my only concern.


>
> I personally will run into a time problem because I have to move into a
> new flat and will be offline for some days until Thursday of next week.
> It's no big deal and somebody else can do the work and a good release is
> of course important ;-)
>


>
> If we want a respin than we have to decide today and ideally until 3:00
> pm (UTC +2).
>
>
> Juergen
>
> >
> > Peter
> >
> >
> >>
> >> Max
> >>
> >>
> >> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
> >>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
> >>>> On 15.07.2013 22:47, Rob Weir wrote:
> >>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
> >>>>> wrote:
> >>>>>> I logged my comments in the bug, I searched the db before I opened
> >>>>>> a new
> >>>>>> bug sorry if its a duplicate.
> >>>>>>
> >>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
> >>>>>> not be
> >>>>>> affected.
> >>>>>>
> >>>>>> The four steps Rob gave in the bug are the minimum required steps to
> >>>>>> reproduce.
> >>>>>>
> >>>>> An update on this crash.  I was eventually able to reproduce it on
> >>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
> >>>>> Samer saw it on an upgrade install.
> >>>>>
> >>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
> >>>>> machine had a debugger installed).  Herbert gave me a patch to test.
> >>>>> It appears to work on my machine.  We're waiting to hear back from
> >>>>> Samer on whether it worked for him.
> >>>> If anyone else was able to reproduce the problem then we'd love to
> know
> >>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
> >>>> solves the problem. It contains the patch I suggested in issue 122752.
> >>>>
> >>>> To test it please
> >>>> - download the DLL
> >>>> - copy it into the OpenOffice program folder, on most systems this
> will
> >>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
> >>>> - if the system warns you that you are overwriting a program file then
> >>>> please confirm with YES, as that is exactly what is wanted
> >>>> - run your tests again that used to crash it
> >>> nobody out there who is able to reproduce the problem and can say that
> >>> Herbert's fix is solving the problem?
> >>>
> >>> We have reviewed the patch from Herbert with 3 people and the patch is
> >>> save. The fix solved the issue for Rob who was able to reproduce the
> >>> problem partly before he used the patched library.
> >>>
> >>> Windows 8 becomes more and more important on the desktop and windows is
> >>> our main platform. I tend to a respin at the moment but will wait 1-2
> >>> hours longer to receive potentially more feedback.
> >>>
> >>> Juergen
> >>>
> >>>> Herbert
> >>>>
> >>>> ---------------------------------------------------------------------
> >>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>
> >>> ---------------------------------------------------------------------
> >>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>
> >>>
> >>
> >>
> >> ---------------------------------------------------------------------
> >> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>


-- 
-------------------------------------------------------------------------------------------------
MzK

Success is falling nine times and getting up ten."
                             -- Jon Bon Jovi

Re: Possible show stopper on Windows 8, please verify

Posted by Jürgen Schmidt <jo...@gmail.com>.

On 7/16/13 1:06 PM, Peter Junge wrote:
> On 7/16/2013 6:55 PM, Max Merbald wrote:
>> Hi Jürgen,
>>
>> I just tried the same action with both AOO 4 without your dll file and
>> with it, using even the very same file where I had that crash on June
>> 22, but in neither case did I have a crash this time. I think I'll work
>> a bit more with Openoffice 4 now and if anything of the kind happens
>> again I'll report right away and write down the exact circumstances. I
>> think it might be possible that it happens only in very special
>> circumstances, maybe dependant on which other software you're running
>> while working with AOO 4.
> 
> I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.
> 
> Elaborating further on particular conditions. Maybe it's related to
> specific hardware, e.g. graphics card?
> 
> @Samer: As you seem to be able to reproduce the issue constantly, do you
> have any special hardware?

it is not easy for me to decide at the moment. What do others think? A
respin means rebuilding all platforms, signing and uploading the new
files. And then another vote cycle of 72 hr.

I personally will run into a time problem because I have to move into a
new flat and will be offline for some days until Thursday of next week.
It's no big deal and somebody else can do the work and a good release is
of course important ;-)

If we want a respin than we have to decide today and ideally until 3:00
pm (UTC +2).


Juergen

> 
> Peter
> 
> 
>>
>> Max
>>
>>
>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>>>>> wrote:
>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>> a new
>>>>>> bug sorry if its a duplicate.
>>>>>>
>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>>> not be
>>>>>> affected.
>>>>>>
>>>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>>>> reproduce.
>>>>>>
>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>> Samer saw it on an upgrade install.
>>>>>
>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>> Samer on whether it worked for him.
>>>> If anyone else was able to reproduce the problem then we'd love to know
>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>>
>>>> To test it please
>>>> - download the DLL
>>>> - copy it into the OpenOffice program folder, on most systems this will
>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>> - if the system warns you that you are overwriting a program file then
>>>> please confirm with YES, as that is exactly what is wanted
>>>> - run your tests again that used to crash it
>>> nobody out there who is able to reproduce the problem and can say that
>>> Herbert's fix is solving the problem?
>>>
>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>> save. The fix solved the issue for Rob who was able to reproduce the
>>> problem partly before he used the patched library.
>>>
>>> Windows 8 becomes more and more important on the desktop and windows is
>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>> hours longer to receive potentially more feedback.
>>>
>>> Juergen
>>>
>>>> Herbert
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
> 
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
> 


---------------------------------------------------------------------
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Re: Possible show stopper on Windows 8, please verify

Posted by Peter Junge <pe...@gmx.org>.

On 7/16/2013 6:55 PM, Max Merbald wrote:
> Hi Jürgen,
>
> I just tried the same action with both AOO 4 without your dll file and
> with it, using even the very same file where I had that crash on June
> 22, but in neither case did I have a crash this time. I think I'll work
> a bit more with Openoffice 4 now and if anything of the kind happens
> again I'll report right away and write down the exact circumstances. I
> think it might be possible that it happens only in very special
> circumstances, maybe dependant on which other software you're running
> while working with AOO 4.

I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.

Elaborating further on particular conditions. Maybe it's related to 
specific hardware, e.g. graphics card?

@Samer: As you seem to be able to reproduce the issue constantly, do you 
have any special hardware?

Peter


>
> Max
>
>
> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>>>> wrote:
>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>> a new
>>>>> bug sorry if its a duplicate.
>>>>>
>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>> not be
>>>>> affected.
>>>>>
>>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>>> reproduce.
>>>>>
>>>> An update on this crash.  I was eventually able to reproduce it on
>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>> Samer saw it on an upgrade install.
>>>>
>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>> It appears to work on my machine.  We're waiting to hear back from
>>>> Samer on whether it worked for him.
>>> If anyone else was able to reproduce the problem then we'd love to know
>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>
>>> To test it please
>>> - download the DLL
>>> - copy it into the OpenOffice program folder, on most systems this will
>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>> - if the system warns you that you are overwriting a program file then
>>> please confirm with YES, as that is exactly what is wanted
>>> - run your tests again that used to crash it
>> nobody out there who is able to reproduce the problem and can say that
>> Herbert's fix is solving the problem?
>>
>> We have reviewed the patch from Herbert with 3 people and the patch is
>> save. The fix solved the issue for Rob who was able to reproduce the
>> problem partly before he used the patched library.
>>
>> Windows 8 becomes more and more important on the desktop and windows is
>> our main platform. I tend to a respin at the moment but will wait 1-2
>> hours longer to receive potentially more feedback.
>>
>> Juergen
>>
>>> Herbert
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>

---------------------------------------------------------------------
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Re: Possible show stopper on Windows 8, please verify

Posted by Max Merbald <ma...@gmx.de>.

Hi Jürgen,

I just tried the same action with both AOO 4 without your dll file and 
with it, using even the very same file where I had that crash on June 
22, but in neither case did I have a crash this time. I think I'll work 
a bit more with Openoffice 4 now and if anything of the kind happens 
again I'll report right away and write down the exact circumstances. I 
think it might be possible that it happens only in very special 
circumstances, maybe dependant on which other software you're running 
while working with AOO 4.

Max


Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>> On 15.07.2013 22:47, Rob Weir wrote:
>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>>> wrote:
>>>> I logged my comments in the bug, I searched the db before I opened a new
>>>> bug sorry if its a duplicate.
>>>>
>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to not be
>>>> affected.
>>>>
>>>> The four steps Rob gave in the bug are the minimum required steps to
>>>> reproduce.
>>>>
>>> An update on this crash.  I was eventually able to reproduce it on
>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>> Samer saw it on an upgrade install.
>>>
>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>> It appears to work on my machine.  We're waiting to hear back from
>>> Samer on whether it worked for him.
>> If anyone else was able to reproduce the problem then we'd love to know
>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>> solves the problem. It contains the patch I suggested in issue 122752.
>>
>> To test it please
>> - download the DLL
>> - copy it into the OpenOffice program folder, on most systems this will
>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>> - if the system warns you that you are overwriting a program file then
>> please confirm with YES, as that is exactly what is wanted
>> - run your tests again that used to crash it
> nobody out there who is able to reproduce the problem and can say that
> Herbert's fix is solving the problem?
>
> We have reviewed the patch from Herbert with 3 people and the patch is
> save. The fix solved the issue for Rob who was able to reproduce the
> problem partly before he used the patched library.
>
> Windows 8 becomes more and more important on the desktop and windows is
> our main platform. I tend to a respin at the moment but will wait 1-2
> hours longer to receive potentially more feedback.
>
> Juergen
>
>> Herbert
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>


---------------------------------------------------------------------
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Re: Possible show stopper on Windows 8, please verify

Posted by Jürgen Schmidt <jo...@gmail.com>.

On 7/16/13 9:56 AM, Herbert Duerr wrote:
> On 15.07.2013 22:47, Rob Weir wrote:
>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com>
>> wrote:
>>> I logged my comments in the bug, I searched the db before I opened a new
>>> bug sorry if its a duplicate.
>>>
>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to not be
>>> affected.
>>>
>>> The four steps Rob gave in the bug are the minimum required steps to
>>> reproduce.
>>>
>>
>> An update on this crash.  I was eventually able to reproduce it on
>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>> Samer saw it on an upgrade install.
>>
>> I worked on the stack trace with Herbert (fortunately my Windows 8
>> machine had a debugger installed).  Herbert gave me a patch to test.
>> It appears to work on my machine.  We're waiting to hear back from
>> Samer on whether it worked for him.
> 
> If anyone else was able to reproduce the problem then we'd love to know
> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
> solves the problem. It contains the patch I suggested in issue 122752.
> 
> To test it please
> - download the DLL
> - copy it into the OpenOffice program folder, on most systems this will
> be the folder C:\Program Files (x86)\OpenOffice 4\program\
> - if the system warns you that you are overwriting a program file then
> please confirm with YES, as that is exactly what is wanted
> - run your tests again that used to crash it

nobody out there who is able to reproduce the problem and can say that
Herbert's fix is solving the problem?

We have reviewed the patch from Herbert with 3 people and the patch is
save. The fix solved the issue for Rob who was able to reproduce the
problem partly before he used the patched library.

Windows 8 becomes more and more important on the desktop and windows is
our main platform. I tend to a respin at the moment but will wait 1-2
hours longer to receive potentially more feedback.

Juergen

> 
> Herbert
> 
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Re: Possible show stopper on Windows 8, please verify

Posted by Herbert Duerr <hd...@apache.org>.

On 15.07.2013 22:47, Rob Weir wrote:
> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com> wrote:
>> I logged my comments in the bug, I searched the db before I opened a new
>> bug sorry if its a duplicate.
>>
>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to not be
>> affected.
>>
>> The four steps Rob gave in the bug are the minimum required steps to
>> reproduce.
>>
>
> An update on this crash.  I was eventually able to reproduce it on
> Windows 8, 64-bit.  This was an initial install, not an upgrade.
> Samer saw it on an upgrade install.
>
> I worked on the stack trace with Herbert (fortunately my Windows 8
> machine had a debugger installed).  Herbert gave me a patch to test.
> It appears to work on my machine.  We're waiting to hear back from
> Samer on whether it worked for him.

If anyone else was able to reproduce the problem then we'd love to know 
whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
solves the problem. It contains the patch I suggested in issue 122752.

To test it please
- download the DLL
- copy it into the OpenOffice program folder, on most systems this will 
be the folder C:\Program Files (x86)\OpenOffice 4\program\
- if the system warns you that you are overwriting a program file then 
please confirm with YES, as that is exactly what is wanted
- run your tests again that used to crash it

Herbert

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Re: Possible show stopper on Windows 8, please verify

Posted by Jürgen Schmidt <jo...@gmail.com>.

On 7/15/13 10:47 PM, Rob Weir wrote:
> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com> wrote:
>> I logged my comments in the bug, I searched the db before I opened a new
>> bug sorry if its a duplicate.
>>
>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to not be
>> affected.
>>
>> The four steps Rob gave in the bug are the minimum required steps to
>> reproduce.
>>
> 
> An update on this crash.  I was eventually able to reproduce it on
> Windows 8, 64-bit.  This was an initial install, not an upgrade.
> Samer saw it on an upgrade install.
> 
> I worked on the stack trace with Herbert (fortunately my Windows 8
> machine had a debugger installed).  Herbert gave me a patch to test.
> It appears to work on my machine.  We're waiting to hear back from
> Samer on whether it worked for him.
> 
> I realize this would be a Royal Pain of the First Order, but I wonder
> if this defect is worth respinning the RC?

mmh, that is of course not really satisfying. If it can be 100%
reproduced and the fix will solve the problem I would do a respin. But a
quick one with only a few selected fixes. That should be quite fast and
no complete turn around should be necessary.

I am looking for more feedback on the issue and if the patch solve the
problem ...

Juergen

> 
> Regards,
> 
> -Rob
> 
> 
>>
>> On Mon, Jul 15, 2013 at 10:38 AM, Rob Weir <ro...@apache.org> wrote:
>>
>>> On Mon, Jul 15, 2013 at 10:31 AM, Samer Mansour <sa...@gmail.com>
>>> wrote:
>>>> I just got my testlink set up, and received a couple test cases 7 hours
>>> ago.
>>>>
>>>> The first test I went to do I couldn't complete because it caused what I
>>>> think is a show stopper for windows 8 (if its reproducible)
>>>>
>>>> Can anyone copy or cut contents to their system clipboard in windows 8
>>>> using the 4.0.0 RC snapshot?  It causes an immediate crash every time for
>>>> me.
>>>>
>>>
>>> There was some discussion of this on another thread.  Someone reported
>>> a clipboard crash on Windows 8 with an earlier snapshot (not the RC)
>>> but was not able to reproduce it.  I tried yesterday on a clean
>>> Windows 8 install and could not get a crash, copying, pasting, etc.,
>>> content.
>>>
>>> But you are saying it is "cut" not copy.  I can try that.
>>>
>>> Also, are you running 32-bit or 64-bit Windows 8?
>>>
>>> -Rob
>>>
>>>
>>>> Here is the bug I opened,
>>>> https://issues.apache.org/ooo/show_bug.cgi?id=122752
>>>>
>>>> Samer
>>>
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>>>
>>>
> 
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Re: Possible show stopper on Windows 8, please verify

Posted by Rob Weir <ro...@apache.org>.

On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <sa...@gmail.com> wrote:
> I logged my comments in the bug, I searched the db before I opened a new
> bug sorry if its a duplicate.
>
> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to not be
> affected.
>
> The four steps Rob gave in the bug are the minimum required steps to
> reproduce.
>

An update on this crash.  I was eventually able to reproduce it on
Windows 8, 64-bit.  This was an initial install, not an upgrade.
Samer saw it on an upgrade install.

I worked on the stack trace with Herbert (fortunately my Windows 8
machine had a debugger installed).  Herbert gave me a patch to test.
It appears to work on my machine.  We're waiting to hear back from
Samer on whether it worked for him.

I realize this would be a Royal Pain of the First Order, but I wonder
if this defect is worth respinning the RC?

Regards,

-Rob


>
> On Mon, Jul 15, 2013 at 10:38 AM, Rob Weir <ro...@apache.org> wrote:
>
>> On Mon, Jul 15, 2013 at 10:31 AM, Samer Mansour <sa...@gmail.com>
>> wrote:
>> > I just got my testlink set up, and received a couple test cases 7 hours
>> ago.
>> >
>> > The first test I went to do I couldn't complete because it caused what I
>> > think is a show stopper for windows 8 (if its reproducible)
>> >
>> > Can anyone copy or cut contents to their system clipboard in windows 8
>> > using the 4.0.0 RC snapshot?  It causes an immediate crash every time for
>> > me.
>> >
>>
>> There was some discussion of this on another thread.  Someone reported
>> a clipboard crash on Windows 8 with an earlier snapshot (not the RC)
>> but was not able to reproduce it.  I tried yesterday on a clean
>> Windows 8 install and could not get a crash, copying, pasting, etc.,
>> content.
>>
>> But you are saying it is "cut" not copy.  I can try that.
>>
>> Also, are you running 32-bit or 64-bit Windows 8?
>>
>> -Rob
>>
>>
>> > Here is the bug I opened,
>> > https://issues.apache.org/ooo/show_bug.cgi?id=122752
>> >
>> > Samer
>>
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>>
>>

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Re: Possible show stopper on Windows 8, please verify

Posted by Samer Mansour <sa...@gmail.com>.

I logged my comments in the bug, I searched the db before I opened a new
bug sorry if its a duplicate.

It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to not be
affected.

The four steps Rob gave in the bug are the minimum required steps to
reproduce.


On Mon, Jul 15, 2013 at 10:38 AM, Rob Weir <ro...@apache.org> wrote:

> On Mon, Jul 15, 2013 at 10:31 AM, Samer Mansour <sa...@gmail.com>
> wrote:
> > I just got my testlink set up, and received a couple test cases 7 hours
> ago.
> >
> > The first test I went to do I couldn't complete because it caused what I
> > think is a show stopper for windows 8 (if its reproducible)
> >
> > Can anyone copy or cut contents to their system clipboard in windows 8
> > using the 4.0.0 RC snapshot?  It causes an immediate crash every time for
> > me.
> >
>
> There was some discussion of this on another thread.  Someone reported
> a clipboard crash on Windows 8 with an earlier snapshot (not the RC)
> but was not able to reproduce it.  I tried yesterday on a clean
> Windows 8 install and could not get a crash, copying, pasting, etc.,
> content.
>
> But you are saying it is "cut" not copy.  I can try that.
>
> Also, are you running 32-bit or 64-bit Windows 8?
>
> -Rob
>
>
> > Here is the bug I opened,
> > https://issues.apache.org/ooo/show_bug.cgi?id=122752
> >
> > Samer
>
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>
>

Re: Possible show stopper on Windows 8, please verify

Posted by Rob Weir <ro...@apache.org>.

On Mon, Jul 15, 2013 at 10:31 AM, Samer Mansour <sa...@gmail.com> wrote:
> I just got my testlink set up, and received a couple test cases 7 hours ago.
>
> The first test I went to do I couldn't complete because it caused what I
> think is a show stopper for windows 8 (if its reproducible)
>
> Can anyone copy or cut contents to their system clipboard in windows 8
> using the 4.0.0 RC snapshot?  It causes an immediate crash every time for
> me.
>

There was some discussion of this on another thread.  Someone reported
a clipboard crash on Windows 8 with an earlier snapshot (not the RC)
but was not able to reproduce it.  I tried yesterday on a clean
Windows 8 install and could not get a crash, copying, pasting, etc.,
content.

But you are saying it is "cut" not copy.  I can try that.

Also, are you running 32-bit or 64-bit Windows 8?

-Rob


> Here is the bug I opened,
> https://issues.apache.org/ooo/show_bug.cgi?id=122752
>
> Samer

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