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Posted to dev@openoffice.apache.org by "Rony G. Flatscher (Apache)" <ro...@apache.org> on 2014/09/01 20:32:09 UTC

Is there a need for such a bug report related to a LO created odt-file?

Hi there,

received a LO document (created with LibreOffice 4.2.4.2 on Ubuntu) which causes AOO 4.1.1 to abend.
LO has the reference manager plugin (mendeley) installed and usually stores the file as a flat
document (for subversion) and saved it as an odt for the purpose of sending me the document. Upon
opening the document in AOO the loading process seems to hang in the first fourth (progress bar) for
quite some time, before silently quitting. (This is AOO 4.1.1 on Windows XP.)

The sender then sent me a doc-rendering which I could read into AOO.

Now, I would be able to supply that document (and the doc rendering) as an attachment to a bug
report, if that is of any help. Or shall I ask that user to open a bug report on the LO side?

---rony



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Re: Is there a need for such a bug report related to a LO created odt-file?

Posted by "Rony G. Flatscher (Apache)" <ro...@apache.org>.
Hi Regina,

thank you very much for looking into this!


On 02.09.2014 19:03, Regina Henschel wrote:
>
> there is something wrong with the index "Literaturverzeichnis1". Please delete the index in
> LibreOffice and generate it newly.
Just got the information from the user that indeed after deleting the index "Literaturverzeichnis"
("References") he could create a usable odt-file from LO. He is also able to create the the
references section using the mendeley-plugin, but needs to enter "Literatuverzeichnis"
("References") manually (as you know German, I enclose his original text at the end).

Cheers,

---rony

P.S.: Sebastian's original answer in German:

    > Konntest Du das Literaturverzeichnis neu erstellen und danach hat das
    > Einlesen in AOO funktioniert?

    Ich habe den Eintrag "Literaturverzeichnis" gelöscht, den ich in LIbreoffice 
    erstellt habe und die Referenzen von Mendeley neu erstellen lassen.
    Nun funktioniert der export und import, nur der Text "Literaturverzeichnis", 
    bzw References muss nun manuell geschrieben werden.



Re: Is there a need for such a bug report related to a LO created odt-file?

Posted by Regina Henschel <rb...@t-online.de>.
Hi Rony,

there is something wrong with the index "Literaturverzeichnis1". Please 
delete the index in LibreOffice and generate it newly.

The problem should be visible in the .fodt file too. Search for _5f

Kind regards
Regina

rony g. flatscher schrieb:
> Hi Regina and Andrea,
>
>
> On 01.09.2014 20:54, Regina Henschel wrote:
>> Hi Rony,
>>
>> Rony G. Flatscher (Apache) schrieb:
>>> Hi there,
>>>
>>> received a LO document (created with LibreOffice 4.2.4.2 on Ubuntu) which causes AOO 4.1.1 to abend.
>>> LO has the reference manager plugin (mendeley) installed and usually stores the file as a flat
>>> document (for subversion) and saved it as an odt for the purpose of sending me the document. Upon
>>> opening the document in AOO the loading process seems to hang in the first fourth (progress bar) for
>>> quite some time, before silently quitting. (This is AOO 4.1.1 on Windows XP.)
>>>
>>> The sender then sent me a doc-rendering which I could read into AOO.
>>>
>>> Now, I would be able to supply that document (and the doc rendering) as an attachment to a bug
>>> report, if that is of any help. Or shall I ask that user to open a bug report on the LO side?
>>
>> An application should never crash and should not quit without a message to the user. That has to
>> be fixed in Apache OpenOffice. So please write a bug report and attach the .odt document as
>> LibreOffice has produced it and the .fodt file too.
>>
>> The person, who sends it to you, should try to save the file not in "1.2 Extended (recommended)"
>> but in "1.2 Extended (compat mode)" or in "1.2" or even in "1.0/1.1". Then you will likely be able
>> to open it without problems. Hi finds the saving format in Tools > Options > Load/Save > General.
> The user informed me that saving it in an older format with LO did still not allow AOO to load it
> (he now has AOO 4.1.1 installed on Ubuntu).
>
> The issue with the attachment is now filed as <https://issues.apache.org/ooo/show_bug.cgi?id=125560>.
>
> ---rony
>
>
>
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>
>


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Re: Is there a need for such a bug report related to a LO created odt-file?

Posted by "rony g. flatscher" <ro...@apache.org>.
Hi Regina and Andrea,


On 01.09.2014 20:54, Regina Henschel wrote:
> Hi Rony,
>
> Rony G. Flatscher (Apache) schrieb:
>> Hi there,
>>
>> received a LO document (created with LibreOffice 4.2.4.2 on Ubuntu) which causes AOO 4.1.1 to abend.
>> LO has the reference manager plugin (mendeley) installed and usually stores the file as a flat
>> document (for subversion) and saved it as an odt for the purpose of sending me the document. Upon
>> opening the document in AOO the loading process seems to hang in the first fourth (progress bar) for
>> quite some time, before silently quitting. (This is AOO 4.1.1 on Windows XP.)
>>
>> The sender then sent me a doc-rendering which I could read into AOO.
>>
>> Now, I would be able to supply that document (and the doc rendering) as an attachment to a bug
>> report, if that is of any help. Or shall I ask that user to open a bug report on the LO side?
>
> An application should never crash and should not quit without a message to the user. That has to
> be fixed in Apache OpenOffice. So please write a bug report and attach the .odt document as
> LibreOffice has produced it and the .fodt file too.
>
> The person, who sends it to you, should try to save the file not in "1.2 Extended (recommended)"
> but in "1.2 Extended (compat mode)" or in "1.2" or even in "1.0/1.1". Then you will likely be able
> to open it without problems. Hi finds the saving format in Tools > Options > Load/Save > General.
The user informed me that saving it in an older format with LO did still not allow AOO to load it
(he now has AOO 4.1.1 installed on Ubuntu).

The issue with the attachment is now filed as <https://issues.apache.org/ooo/show_bug.cgi?id=125560>.

---rony



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Re: Is there a need for such a bug report related to a LO created odt-file?

Posted by Regina Henschel <rb...@t-online.de>.
Hi Rony,

Rony G. Flatscher (Apache) schrieb:
> Hi there,
>
> received a LO document (created with LibreOffice 4.2.4.2 on Ubuntu) which causes AOO 4.1.1 to abend.
> LO has the reference manager plugin (mendeley) installed and usually stores the file as a flat
> document (for subversion) and saved it as an odt for the purpose of sending me the document. Upon
> opening the document in AOO the loading process seems to hang in the first fourth (progress bar) for
> quite some time, before silently quitting. (This is AOO 4.1.1 on Windows XP.)
>
> The sender then sent me a doc-rendering which I could read into AOO.
>
> Now, I would be able to supply that document (and the doc rendering) as an attachment to a bug
> report, if that is of any help. Or shall I ask that user to open a bug report on the LO side?

An application should never crash and should not quit without a message 
to the user. That has to be fixed in Apache OpenOffice. So please write 
a bug report and attach the .odt document as LibreOffice has produced it 
and the .fodt file too.

The person, who sends it to you, should try to save the file not in "1.2 
Extended (recommended)" but in "1.2 Extended (compat mode)" or in "1.2" 
or even in "1.0/1.1". Then you will likely be able to open it without 
problems. Hi finds the saving format in Tools > Options > Load/Save > 
General.

Kind regards
Regina

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Re: Is there a need for such a bug report related to a LO created odt-file?

Posted by Andrea Pescetti <pe...@apache.org>.
On 01/09/2014 Rony G. Flatscher (Apache) wrote:
> Now, I would be able to supply that document (and the doc rendering) as an attachment to a bug
> report, if that is of any help.

Sure it would. Otherwise we can't check whether the problem is with the 
ODF file or with OpenOffice, we can't trying opening it with earlier 
OpenOffice versions to see if we have a regression and so on.

Regards,
   Andrea.

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