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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/03/05 06:15:35 UTC
[Issue 126154] New: http://support.microsoft.com/kb/956420
https://bz.apache.org/ooo/show_bug.cgi?id=126154
Issue ID: 126154
Issue Type: DEFECT
Summary: http://support.microsoft.com/kb/956420
Product: General
Version: 4.1.1
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: P5
Component: code
Assignee: issues@openoffice.apache.org
Reporter: matt.edlund@gmail.com
Repeated crashing. Microsoft has indicated this issue is caused by the use of
the strncpy function.
Log Name: Application
Source: Application Error
Date: 3/4/2015 8:51:36 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Surface
Description:
Faulting application name: soffice.bin, version: 4.0.9774.500, time stamp:
0x53d77a01
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp:
0x51ea24a5
Exception code: 0xc0000417
Fault offset: 0x0006ccd5
Faulting process id: 0x5f8
Faulting application start time: 0x01d0569283858915
Faulting application path: C:\Program Files (x86)\OpenOffice
4\program\soffice.bin
Faulting module path:
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll
Report Id: 566b867c-c286-11e4-8261-6002920ccdcb
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-04T15:51:36.000000000Z" />
<EventRecordID>3080</EventRecordID>
<Channel>Application</Channel>
<Computer>Surface</Computer>
<Security />
</System>
<EventData>
<Data>soffice.bin</Data>
<Data>4.0.9774.500</Data>
<Data>53d77a01</Data>
<Data>MSVCR90.dll</Data>
<Data>9.0.30729.8387</Data>
<Data>51ea24a5</Data>
<Data>c0000417</Data>
<Data>0006ccd5</Data>
<Data>5f8</Data>
<Data>01d0569283858915</Data>
<Data>C:\Program Files (x86)\OpenOffice 4\program\soffice.bin</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll</Data>
<Data>566b867c-c286-11e4-8261-6002920ccdcb</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
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[Issue 126154] http://support.microsoft.com/kb/956420
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126154
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Hardware|All |PC
OS|All |Windows 8
Resolution|NOT_AN_ISSUE |---
Ever confirmed|0 |1
Status|RESOLVED |REOPENED
CC| |orcmid@apache.org
--- Comment #2 from orcmid <or...@apache.org> ---
(In reply to matt.edlund from comment #0)
> Repeated crashing. Microsoft has indicated this issue is caused by the use
> of the strncpy function.
This page <http://support.microsoft.com/kb/956420> explains that it is a bug in
the Microsoft implementation of strncpy in some versions of the msvcr90.dll
library that is part of the Microsoft redistributable run-time libraries.
It is very difficult to "fix" this situation by changing how strncpy is used,
since the edge case arises in Microsoft library code and triggering the
particular conditions may be specific to the Microsoft Surface configuration
used and the document(s) being worked on. It is necessary, instead, to
introduce an updated redistributable library and probably build a new binary
release of Apache OpenOffice.org.
** I disagree that there is insufficient information in this bug report.
However, this is very difficult to reproduce. A new build with the latest
library versions should be made and the reporting party asked to determine
whether installing the new build cures the problem. I note that the hotfix
files have been available since 2008 [;<).
Also, it is near-impossible for an end-user to provide any better details than
these. **
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[Issue 126154] http://support.microsoft.com/kb/956420
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126154
--- Comment #3 from matt.edlund@gmail.com ---
Thank you.
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[Issue 126154] http://support.microsoft.com/kb/956420
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126154
brinzing <ol...@gmx.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oliver.brinzing@gmx.de
--- Comment #4 from brinzing <ol...@gmx.de> ---
.
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[Issue 126154] http://support.microsoft.com/kb/956420
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126154
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |NOT_AN_ISSUE
CC| |oooforum@free.fr
--- Comment #1 from oooforum <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We
need the following information (please ignore any that you've already
provided):
a) Provide details of your system including your operating system and the
latest version of AOO that you have confirmed the bug to be present
b) Provide a step-by-step procedure to reproduce (the simpler will be the
better)
c) Provide any test case(s) which will help us confirm the problem (like a
sample document)
d) Provide screenshots of the problem if you think it might help
e) Read all comments and provide any requested information
Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.
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