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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/12/16 22:43:05 UTC

[Bug 121490] New: AOO 3.4.1 installation fails at search for openofficeorg3.3.msi

https://issues.apache.org/ooo/show_bug.cgi?id=121490

            Bug ID: 121490
        Issue Type: DEFECT
           Summary: AOO 3.4.1 installation fails at search for
                    openofficeorg3.3.msi
    Classification: Application
           Product: installation
           Version: AOO 3.4.1
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: sailracer@verizon.net
                CC: issues@openoffice.apache.org

Attempted to upgrade to AOO 3.4.1 from AOO 3.3. Installation failed - unable to
locate version 3.3 msi file. I searched my computer and file does not exist.
However, the installation program must have deleted something, because I can no
longer use AOO 3.3.

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[Bug 121490] AOO 3.4.1 installation fails at search for openofficeorg3.3.msi

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121490

binguo <bi...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
                 CC|                            |binbjguo@gmail.com
     Ever confirmed|0                           |1

--- Comment #2 from binguo <bi...@gmail.com> ---
Marked it as confirmed.

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[Bug 121490] AOO 3.4.1 installation fails at search for openofficeorg3.3.msi

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121490

Yan Ji <ya...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Blocks|                            |121500

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[Bug 121490] AOO 3.4.1 installation fails at search for openofficeorg3.3.msi

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121490

--- Comment #1 from Chuck Steenburgh <sa...@verizon.net> ---
Tried to run setup.exe again - same result. When I cancel, get the following
error message: Error 1714. The older version of OpenOffice.org 3.4.1 cannot be
removed. Contact your technical support group.

However, none of the AOO shortcuts work soffice.exe, swriter.exe, etc. because
all the files have been deleted.

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