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Posted to commits@echarts.apache.org by GitBox <gi...@apache.org> on 2020/02/18 14:02:16 UTC

[GitHub] [incubator-echarts] JaspervanRiet opened a new issue #12166: Touch controls do not work on Windows devices

JaspervanRiet opened a new issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166
 
 
   ### Version
   4.6.0
   
   ### Steps to reproduce
   Have a chart (in our case a line chart) with an inside datazoom. Pinch to zoom will now work on mobile devices, but not on e.g. laptops with touchscreens.
   
   ### What is expected?
   Windows devices with touchscreens are expected to work just like mobile devices.
   
   ### What is actually happening?
   Touch events are being intercepted by the browser. If this is explicitly disabled using e.g. `touch-action` in CSS, nothing happens.
   
   ---
   We have a large touch screen we want to show our charts on. This uses Windows. This lacking functionality means we cannot do that.
   
   <!-- This issue is generated by echarts-issue-helper. DO NOT REMOVE -->
   <!-- This issue is in English. DO NOT REMOVE -->

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[GitHub] [incubator-echarts] Ovilia commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
Ovilia commented on issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-591215853
 
 
   @JaspervanRiet What windows device are you using?

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[GitHub] [echarts] jzeron commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
jzeron commented on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-952426802


   We are experiencing the same issue.  We are using echarts on Microsoft Surface Hub / Edge with the goal of having an interactive display in our lab.  We tried the method described by @carl-221b with uncertainty of any major downsides - but in our case,  forcing `zRenderEnv.touchEventsSupported = true;` did not work for us.  We are not sure how to further trouble shoot, or what to try next... hoping there is a solution we can implement.


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[GitHub] [incubator-echarts] echarts-bot[bot] commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
echarts-bot[bot] commented on issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-589487003
 
 
   @JaspervanRiet Please provide a demo for the issue either with https://jsfiddle.net/ovilia/n6xc4df3/ or https://gallery.echartsjs.com/editor.html.

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[GitHub] [echarts] jzeron removed a comment on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
jzeron removed a comment on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-952426802


   We are experiencing the same issue.  We are using echarts on Microsoft Surface Hub / Edge with the goal of having an interactive display in our lab.  We tried the method described by @carl-221b with uncertainty of any major downsides - but in our case,  forcing `zRenderEnv.touchEventsSupported = true;` did not work for us.  We are not sure how to further trouble shoot, or what to try next... hoping there is a solution we can implement.


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[GitHub] [incubator-echarts] Ovilia commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
Ovilia commented on issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-590024955
 
 
   This is probably a bug fixed in 4.6.0. Have you tried 4.6.0?

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[GitHub] [echarts] jzeron removed a comment on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
jzeron removed a comment on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-952426802


   We are experiencing the same issue.  We are using echarts on Microsoft Surface Hub / Edge with the goal of having an interactive display in our lab.  We tried the method described by @carl-221b with uncertainty of any major downsides - but in our case,  forcing `zRenderEnv.touchEventsSupported = true;` did not work for us.  We are not sure how to further trouble shoot, or what to try next... hoping there is a solution we can implement.


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[GitHub] [echarts] carl-221b removed a comment on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
carl-221b removed a comment on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-857547093


   [https://github.com/apache/echarts/issues/12864#issuecomment-705052094](this) seems to work, i don't know if there are any downsides to enabling this though


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[GitHub] [echarts] jzeron removed a comment on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
jzeron removed a comment on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-952426802


   We are experiencing the same issue.  We are using echarts on Microsoft Surface Hub / Edge with the goal of having an interactive display in our lab.  We tried the method described by @carl-221b with uncertainty of any major downsides - but in our case,  forcing `zRenderEnv.touchEventsSupported = true;` did not work for us.  We are not sure how to further trouble shoot, or what to try next... hoping there is a solution we can implement.


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[GitHub] [incubator-echarts] JaspervanRiet commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
JaspervanRiet commented on issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-590034419
 
 
   > This is probably a bug fixed in 4.6.0. Have you tried 4.6.0?
   
   As the original post says, this is on 4.6.0.

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[GitHub] [echarts] carl-221b commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
carl-221b commented on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-857547850


   [This](https://github.com/apache/echarts/issues/12864#issuecomment-705052094) seems to work i don't know if there are any major downsides to doing this though


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[GitHub] [incubator-echarts] JaspervanRiet commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
JaspervanRiet commented on issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-591243592
 
 
   This was a ThinkPad 480s but we've tested this on a good number of Windows devices

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[GitHub] [incubator-echarts] JaspervanRiet commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
JaspervanRiet commented on issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-589618732
 
 
   I find it sort of weird to ask for a demo for this, since it's the case for all of ECharts. Nonetheless:
   
   Take any example for ECharts, e.g. this official one: https://echarts.apache.org/examples/en/editor.html?c=area-simple
   
   This will support touch controls on phones. On Windows devices, it will behave like this:
   https://streamable.com/n0vqc
   
   

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[GitHub] [echarts] carl-221b commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
carl-221b commented on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-857542025


   I am having this same issue, has there been a solution yet ?


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[GitHub] [incubator-echarts] echarts-bot[bot] commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
echarts-bot[bot] commented on issue #12166: Touch controls do not work on Windows devices
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-587474329
 
 
   Hi! We've received your issue and please be patient to get responded. 🎉
   The average response time is expected to be within one day for weekdays.
   
   In the meanwhile, please make sure that **you have posted enough image to demo your request**. You may also check out the [API](http://echarts.apache.org/api.html) and [chart option](http://echarts.apache.org/option.html) to get the answer.
   
   If you don't get helped for a long time (over a week) or have an urgent question to ask, you may also send an email to dev@echarts.apache.org. Please attach the issue link if it's a technical questions.
   
   If you are interested in the project, you may also subscribe our [mail list](https://echarts.apache.org/en/maillist.html).
   
   Have a nice day! 🍵

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[GitHub] [echarts] carl-221b removed a comment on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
carl-221b removed a comment on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-857546673


    [https://github.com/apache/echarts/issues/12864#issuecomment-705052094](This) seems to work, i don't know if there are any downsides to enabling this though


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[GitHub] [echarts] carl-221b commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
carl-221b commented on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-857546673


    [https://github.com/apache/echarts/issues/12864#issuecomment-705052094](This) seems to work, i don't know if there are any downsides to enabling this though


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[GitHub] [echarts] carl-221b commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
carl-221b commented on issue #12166:
URL: https://github.com/apache/echarts/issues/12166#issuecomment-857547093


   [https://github.com/apache/echarts/issues/12864#issuecomment-705052094](this) seems to work, i don't know if there are any downsides to enabling this though


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[GitHub] [incubator-echarts] JaspervanRiet commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
JaspervanRiet commented on issue #12166:
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-662483896


   @komorebi-san We have not solved the issue, we are still waiting.


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[GitHub] [incubator-echarts] komorebi-san commented on issue #12166: Touch controls do not work on Windows devices

Posted by GitBox <gi...@apache.org>.
komorebi-san commented on issue #12166:
URL: https://github.com/apache/incubator-echarts/issues/12166#issuecomment-662478885


   I have tried the same for 
   
   Ubuntu 18.04
   Echarts version 4.6.
   Chrome Version 84.0.4147.89
   
   I face the same issue as well. 
   
   Here is a simple gif demonstrating it.
   
   ![ZoomIssue](https://user-images.githubusercontent.com/8327827/88187083-a8454b00-cc68-11ea-8970-4a84b9dcd131.gif)
   
   
   @JaspervanRiet How did you solve the issue? 
   


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