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Posted to user@openmeetings.apache.org by Ali Alhaidary <al...@the5stars.org> on 2020/10/17 08:15:59 UTC
Trace connection issue with media server
Any advice on how to trace the issue of continuously disconnecting from
media server during audio/video sessions?
Re: Trace connection issue with media server
Posted by Maxim Solodovnik <so...@gmail.com>.
will clean-up some context
On Mon, 19 Oct 2020 at 17:45, Ali Alhaidary <al...@the5stars.org>
wrote:
>
> second, non noticed an automatic reconnect in audio/video session, the
>> teacher has to turn his mic off, then on to reconnect. But, it does auto
>> reconnect in recording only few seconds after disconnecting, however, the
>> recorded file is only before disconnecting in terms of length as it ignores
>> what ever happened after reconnecting,
>>
>
> this need to be investigated, I would expect recording should be resumed
>
> while in normal session (no camera video, no sharing and only audio)
> connection is never re-connected automatically.
>
this is most probably mean everything is OK
>
>
>
>> or, there will be gaps in the recording, usually video only with no
>> sound.
>>
>
> recording in rooms of type conference and presentation is made of
> screen-sharing video and audio from user streams
> so video without an audio is something unexpected
>
> Yes, this is what is happening, During sharing recording, if it was
> disconnected, it will prompt again to allow cam and mick, it will show the
> blue band of connection and recording continues, but without audio.
>
>
>
>> It used to happen so much more frequent, but after doing some changes in
>> turn server settings (other than stated in the installation document)
>> things got so much better.
>>
>> Third, we must consider the fact that these teachers and students use 3G
>> networks, sometime not stable ones. it does not disconnect, but varies in
>> bandwidth.
>>
>
> well
> 3G for video conferences
>
> No video, audio and document sharing. This is our standard environment.
>
in your previous post your wrote camera permission was requested
It is usually not happening in audio-only room ....
> and screen-sharing ....
> what is being shared? FHD desktop? Maximized browser tab?
>
> Document (usually PDF) and teachers audio.
>
this seems to be misunderstanding
recording is based on screen-sharing i.e. user select what to share (full
desktop, application, browser tab) then this is being recorded
in case someone have 4K display and full desktop or maximized application
was chosen in might produce huge video ....
but
I would sort out connection issues first
>
> for 3G I would recommend to share something small .....
> And/or start recording by the user with best internet connection
>
> Yes, teachers are usually are on good WiFi. They do the recording.
>
>
>
>> You can create an account in https://the5stars.org, and access the5stars
>> training course (self enrollment) and test it, or, you can register in
>> https://rooms.the5stars.org:5443/ and do testing...
>>
>>
>> On Sat, 17 Oct 2020 at 19:42, Ali Alhaidary <al...@the5stars.org>
>> wrote:
>>
>>> No, it connects, then disconnects, then the teacher has to turn off his
>>> mic off and on again to connect, but it does not stay too long and the
>>> cycle continues, while in session or recording. I need a way to investigate
>>> and sort it out once and for all. I do not want to consume others people
>>> time, if we are planning to put OM as standard meeting software, we must
>>> learn how to trace.
>>>
>>> With many thanks...
>>> On 10/17/20 2:50 PM, Maxim Solodovnik wrote:
>>>
>>> What do you mean by continuously disconnecting? can it be
>>> "continuously not able to connect"?)
>>>
>>> On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary <al...@the5stars.org>
>>> wrote:
>>>
>>>> Any advice on how to trace the issue of continuously disconnecting from
>>>> media server during audio/video sessions?
>>>>
>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
>
> --
> Best regards,
> Maxim
>
>
--
Best regards,
Maxim
Re: Trace connection issue with media server
Posted by Ali Alhaidary <al...@the5stars.org>.
On 10/19/20 10:56 AM, Maxim Solodovnik wrote:
>
>
> On Sun, 18 Oct 2020 at 17:25, Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>
>
> On 10/18/20 8:57 AM, Maxim Solodovnik wrote:
>> Let's agree on definitions first :)
>>
>> by "connects" I mean: audio/video connection was established
>> (this correspondent "blue" room notification), other people in
>> the room were and to hear/see this stream (even for the short
>> period of time
>>
> Confirmed
>
>
>> if it is "connecting" then warning is displayed and the
>> connection goes to re-connect - this most probably means the
>> connection was unable to be established (some time connection
>> establishing is long process, I saw 30+ seconds on Windows machines)
>
> That is a good point, first, all of our laptops are Ubuntu 16 or
> 18 using FF, No windows ;-)
>
> second, non noticed an automatic reconnect in audio/video session,
> the teacher has to turn his mic off, then on to reconnect. But, it
> does auto reconnect in recording only few seconds after
> disconnecting, however, the recorded file is only before
> disconnecting in terms of length as it ignores what ever happened
> after reconnecting,
>
>
> this need to be investigated, I would expect recording should be resumed
while in normal session (no camera video, no sharing and only audio)
connection is never re-connected automatically.
>
> or, there will be gaps in the recording, usually video only with
> no sound.
>
>
> recording in rooms of type conference and presentation is made of
> screen-sharing video and audio from user streams
> so video without an audio is something unexpected
Yes, this is what is happening, During sharing recording, if it was
disconnected, it will prompt again to allow cam and mick, it will show
the blue band of connection and recording continues, but without audio.
>
> It used to happen so much more frequent, but after doing some
> changes in turn server settings (other than stated in the
> installation document) things got so much better.
>
> Third, we must consider the fact that these teachers and students
> use 3G networks, sometime not stable ones. it does not disconnect,
> but varies in bandwidth.
>
>
> well
> 3G for video conferences
No video, audio and document sharing. This is our standard environment.
> and screen-sharing ....
> what is being shared? FHD desktop? Maximized browser tab?
Document (usually PDF) and teachers audio.
>
> for 3G I would recommend to share something small .....
> And/or start recording by the user with best internet connection
Yes, teachers are usually are on good WiFi. They do the recording.
>
> You can create an account in https://the5stars.org, and access
> the5stars training course (self enrollment) and test it, or, you
> can register in https://rooms.the5stars.org:5443/ and do testing...
>
>>
>> On Sat, 17 Oct 2020 at 19:42, Ali Alhaidary
>> <ali.alhaidary@the5stars.org
>> <ma...@the5stars.org>> wrote:
>>
>> No, it connects, then disconnects, then the teacher has to
>> turn off his mic off and on again to connect, but it does not
>> stay too long and the cycle continues, while in session or
>> recording. I need a way to investigate and sort it out once
>> and for all. I do not want to consume others people time, if
>> we are planning to put OM as standard meeting software, we
>> must learn how to trace.
>>
>> With many thanks...
>>
>> On 10/17/20 2:50 PM, Maxim Solodovnik wrote:
>>> What do you mean by continuously disconnecting? can it be
>>> "continuously not able to connect"?)
>>>
>>> On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary
>>> <ali.alhaidary@the5stars.org
>>> <ma...@the5stars.org>> wrote:
>>>
>>> Any advice on how to trace the issue of continuously
>>> disconnecting from
>>> media server during audio/video sessions?
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>
>
>
> --
> Best regards,
> Maxim
Re: Trace connection issue with media server
Posted by Maxim Solodovnik <so...@gmail.com>.
On Sun, 18 Oct 2020 at 17:25, Ali Alhaidary <al...@the5stars.org>
wrote:
>
> On 10/18/20 8:57 AM, Maxim Solodovnik wrote:
>
> Let's agree on definitions first :)
>
> by "connects" I mean: audio/video connection was established (this
> correspondent "blue" room notification), other people in the room were and
> to hear/see this stream (even for the short period of time
>
> Confirmed
>
>
> if it is "connecting" then warning is displayed and the connection goes to
> re-connect - this most probably means the connection was unable to be
> established (some time connection establishing is long process, I saw 30+
> seconds on Windows machines)
>
> That is a good point, first, all of our laptops are Ubuntu 16 or 18 using
> FF, No windows ;-)
>
> second, non noticed an automatic reconnect in audio/video session, the
> teacher has to turn his mic off, then on to reconnect. But, it does auto
> reconnect in recording only few seconds after disconnecting, however, the
> recorded file is only before disconnecting in terms of length as it ignores
> what ever happened after reconnecting,
>
this need to be investigated, I would expect recording should be resumed
> or, there will be gaps in the recording, usually video only with no sound.
>
recording in rooms of type conference and presentation is made of
screen-sharing video and audio from user streams
so video without an audio is something unexpected
> It used to happen so much more frequent, but after doing some changes in
> turn server settings (other than stated in the installation document)
> things got so much better.
>
> Third, we must consider the fact that these teachers and students use 3G
> networks, sometime not stable ones. it does not disconnect, but varies in
> bandwidth.
>
well
3G for video conferences
and screen-sharing ....
what is being shared? FHD desktop? Maximized browser tab?
for 3G I would recommend to share something small .....
And/or start recording by the user with best internet connection
> You can create an account in https://the5stars.org, and access the5stars
> training course (self enrollment) and test it, or, you can register in
> https://rooms.the5stars.org:5443/ and do testing...
>
>
> On Sat, 17 Oct 2020 at 19:42, Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>> No, it connects, then disconnects, then the teacher has to turn off his
>> mic off and on again to connect, but it does not stay too long and the
>> cycle continues, while in session or recording. I need a way to investigate
>> and sort it out once and for all. I do not want to consume others people
>> time, if we are planning to put OM as standard meeting software, we must
>> learn how to trace.
>>
>> With many thanks...
>> On 10/17/20 2:50 PM, Maxim Solodovnik wrote:
>>
>> What do you mean by continuously disconnecting? can it be
>> "continuously not able to connect"?)
>>
>> On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary <al...@the5stars.org>
>> wrote:
>>
>>> Any advice on how to trace the issue of continuously disconnecting from
>>> media server during audio/video sessions?
>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
>
> --
> Best regards,
> Maxim
>
>
--
Best regards,
Maxim
Re: Trace connection issue with media server
Posted by Ali Alhaidary <al...@the5stars.org>.
On 10/18/20 8:57 AM, Maxim Solodovnik wrote:
> Let's agree on definitions first :)
>
> by "connects" I mean: audio/video connection was established (this
> correspondent "blue" room notification), other people in the room were
> and to hear/see this stream (even for the short period of time
>
Confirmed
> if it is "connecting" then warning is displayed and the connection
> goes to re-connect - this most probably means the connection was
> unable to be established (some time connection establishing is long
> process, I saw 30+ seconds on Windows machines)
That is a good point, first, all of our laptops are Ubuntu 16 or 18
using FF, No windows ;-)
second, non noticed an automatic reconnect in audio/video session, the
teacher has to turn his mic off, then on to reconnect. But, it does auto
reconnect in recording only few seconds after disconnecting, however,
the recorded file is only before disconnecting in terms of length as it
ignores what ever happened after reconnecting, or, there will be gaps in
the recording, usually video only with no sound. It used to happen so
much more frequent, but after doing some changes in turn server settings
(other than stated in the installation document) things got so much better.
Third, we must consider the fact that these teachers and students use 3G
networks, sometime not stable ones. it does not disconnect, but varies
in bandwidth.
You can create an account in https://the5stars.org, and access the5stars
training course (self enrollment) and test it, or, you can register in
https://rooms.the5stars.org:5443/ and do testing...
>
> On Sat, 17 Oct 2020 at 19:42, Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>
> No, it connects, then disconnects, then the teacher has to turn
> off his mic off and on again to connect, but it does not stay too
> long and the cycle continues, while in session or recording. I
> need a way to investigate and sort it out once and for all. I do
> not want to consume others people time, if we are planning to put
> OM as standard meeting software, we must learn how to trace.
>
> With many thanks...
>
> On 10/17/20 2:50 PM, Maxim Solodovnik wrote:
>> What do you mean by continuously disconnecting? can it be
>> "continuously not able to connect"?)
>>
>> On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary
>> <ali.alhaidary@the5stars.org
>> <ma...@the5stars.org>> wrote:
>>
>> Any advice on how to trace the issue of continuously
>> disconnecting from
>> media server during audio/video sessions?
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>
>
>
> --
> Best regards,
> Maxim
Re: Trace connection issue with media server
Posted by Maxim Solodovnik <so...@gmail.com>.
Let's agree on definitions first :)
by "connects" I mean: audio/video connection was established (this
correspondent "blue" room notification), other people in the room were and
to hear/see this stream (even for the short period of time
if it is "connecting" then warning is displayed and the connection goes to
re-connect - this most probably means the connection was unable to be
established (some time connection establishing is long process, I saw 30+
seconds on Windows machines)
On Sat, 17 Oct 2020 at 19:42, Ali Alhaidary <al...@the5stars.org>
wrote:
> No, it connects, then disconnects, then the teacher has to turn off his
> mic off and on again to connect, but it does not stay too long and the
> cycle continues, while in session or recording. I need a way to investigate
> and sort it out once and for all. I do not want to consume others people
> time, if we are planning to put OM as standard meeting software, we must
> learn how to trace.
>
> With many thanks...
> On 10/17/20 2:50 PM, Maxim Solodovnik wrote:
>
> What do you mean by continuously disconnecting? can it be
> "continuously not able to connect"?)
>
> On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>> Any advice on how to trace the issue of continuously disconnecting from
>> media server during audio/video sessions?
>>
>>
>
> --
> Best regards,
> Maxim
>
>
--
Best regards,
Maxim
Re: Trace connection issue with media server
Posted by Ali Alhaidary <al...@the5stars.org>.
No, it connects, then disconnects, then the teacher has to turn off his
mic off and on again to connect, but it does not stay too long and the
cycle continues, while in session or recording. I need a way to
investigate and sort it out once and for all. I do not want to consume
others people time, if we are planning to put OM as standard meeting
software, we must learn how to trace.
With many thanks...
On 10/17/20 2:50 PM, Maxim Solodovnik wrote:
> What do you mean by continuously disconnecting? can it be
> "continuously not able to connect"?)
>
> On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>
> Any advice on how to trace the issue of continuously disconnecting
> from
> media server during audio/video sessions?
>
>
>
> --
> Best regards,
> Maxim
Re: Trace connection issue with media server
Posted by Maxim Solodovnik <so...@gmail.com>.
What do you mean by continuously disconnecting? can it be "continuously not
able to connect"?)
On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary <al...@the5stars.org>
wrote:
> Any advice on how to trace the issue of continuously disconnecting from
> media server during audio/video sessions?
>
>
--
Best regards,
Maxim