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Posted to dev@openoffice.apache.org by Jörg Schmidt <jo...@j-m-schmidt.de> on 2021/07/17 08:42:43 UTC
Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Hello,
On a fresh installation of Win 10 Pro 21H1 and AOO 4.1.10, I was able to observe:
1.
In the Control Panel (in german: "Systemsteuerung") under "Programs and Features", when trying to repair the AOO installation by clicking on "Repair" (above the list of all installed programs), an error message appears prompting you to exit the OO Quickstarter. However, the OO Quickstarter is not running at all.
(Workaround is to click on "Change", then you can choose "Repair" in the installer dialog afterwards).
2.
JRE 1.8.0_291 is not recognized by OO and cannot be activated - even if I first install JRE and then AOO it is like this.
(In the forum http://de.openoffice.info it is however reported by a user that he uses 1.8.0_291 in AOO 4.1.10, perhaps the problem occurs only with 21H1 of Windows 10).
JRE 1.7.0_71 on the other hand is recognized without problems (even when installing after AOO) and can be activated.
greetings,
Jörg
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Re: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Matthias Seidel <ma...@hamburg.de>.
Hi all,
Am 20.07.21 um 14:45 schrieb Rony G. Flatscher (Apache):
> On 17.07.2021 10:42, Jörg Schmidt wrote:
>> 2.
>> JRE 1.8.0_291 is not recognized by OO and cannot be activated - even if I first install JRE and then AOO it is like this.
>> (In the forum http://de.openoffice.info it is however reported by a user that he uses 1.8.0_291 in AOO 4.1.10, perhaps the problem occurs only with 21H1 of Windows 10).
>>
>> JRE 1.7.0_71 on the other hand is recognized without problems (even when installing after AOO) and can be activated.
> Could it be that JRE 1.8.0_291 is blocked? Cf. e.g.
> <https://winaero.com/how-to-unblock-files-downloaded-from-internet-in-windows-10/> .
I can see absolutely no problem with AOO detecting Java:
https://home.apache.org/~mseidel/Windows10_AOO_JAVA.png
Oracle Java 7 and 8, alongside with AdoptOpenJDK 8 an 11. And yes, this
is Windows 10 21H1.
Regards,
Matthias
>
> ---rony
>
>
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Re: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Matthias Seidel <ma...@hamburg.de>.
Hi all,
Am 22.07.21 um 11:07 schrieb Jörg Schmidt:
> Hello,
>
>> -----Original Message-----
>> From: Bidouille [mailto:oooforum@free.fr]
>> Sent: Thursday, July 22, 2021 9:12 AM
>> To: dev@openoffice.apache.org
>> Subject: Re: Some observations about AOO 4.1.10 and Windows
>> 10 Pro 21H1
>>
>> Start Windows in safe mode
> and then?
>
> ... well, I started Windows in safe mode, AOO still does not recognize JRE 1.8.0_291.
>
>
> I had also, already yesterday, repeated the installation of Windows and JRE and AOO (in VMWare) and can only write that the problem is clearly reproducible with me. Why it occurs I do not know.
The problem seems to be that Oracle changed the compiler beginning with
Java 8 Update 261:
https://docs.oracle.com/javase/8/docs/technotes/guides/troubleshoot/crashes003.html
A quick fix is to install the "Microsoft Visual C++ Redistributable for
Visual Studio 2015, 2017 and 2019" (32-bit):
https://aka.ms/vs/16/release/vc_redist.x86.exe
All of my machines had this already installed so I couldn't recreate the
issue until now.
For older versions we shipped msvcr100.dll with AOO, now we may need a
newer one.
Regards,
Matthias
>
>
>
> Jörg
>
>
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RE: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Jörg Schmidt <jo...@j-m-schmidt.de>.
Hello,
> -----Original Message-----
> From: Bidouille [mailto:oooforum@free.fr]
> Sent: Thursday, July 22, 2021 9:12 AM
> To: dev@openoffice.apache.org
> Subject: Re: Some observations about AOO 4.1.10 and Windows
> 10 Pro 21H1
>
> Start Windows in safe mode
and then?
... well, I started Windows in safe mode, AOO still does not recognize JRE 1.8.0_291.
I had also, already yesterday, repeated the installation of Windows and JRE and AOO (in VMWare) and can only write that the problem is clearly reproducible with me. Why it occurs I do not know.
Jörg
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Re: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Bidouille <oo...@free.fr>.
Start Windows in safe mode
----- Mail original -----
> De: "Jörg Schmidt" <jo...@j-m-schmidt.de>
> À: dev@openoffice.apache.org
> Envoyé: Mardi 20 Juillet 2021 19:05:07
> Objet: RE: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
>
>
>
> > -----Original Message-----
> > From: Rony G. Flatscher (Apache) [mailto:rony@apache.org]
> > Sent: Tuesday, July 20, 2021 2:46 PM
> > To: dev@openoffice.apache.org
> > Subject: Re: Some observations about AOO 4.1.10 and Windows
> > 10 Pro 21H1
> >
> > On 17.07.2021 10:42, Jörg Schmidt wrote:
> > > 2.
> > > JRE 1.8.0_291 is not recognized by OO and cannot be
> > activated - even if I first install JRE and then AOO it is like
> > this.
> > > (In the forum http://de.openoffice.info it is however
> > reported by a user that he uses 1.8.0_291 in AOO 4.1.10,
> > perhaps the problem occurs only with 21H1 of Windows 10).
> > >
> > > JRE 1.7.0_71 on the other hand is recognized without
> > problems (even when installing after AOO) and can be activated.
> >
> > Could it be that JRE 1.8.0_291 is blocked? Cf. e.g.
> > <https://winaero.com/how-to-unblock-files-downloaded-from-inte
> > rnet-in-windows-10/> .
>
> I have read through this, but this does not apply to me, because
> there were no problems with the download and installation, also Java
> 1.8.0_291 is entered in the SYstemsteuerung as "activated".
>
> On the command line (cmd.exe), returns:
>
> Java -version
>
> the display:
>
> java version "1.8.0_291"
>
>
>
> Jörg
>
>
> Note:
> that Java 1.8.0_291 is not recognized by AOO is annoying, but no
> problem, because the other Java version is recognized. Also, I do
> not use Win 10 productively, but only for testing, so I am not
> dependent on it.
> My thread here was _not_ intended to _ask for support_, but I wanted
> to report the problem with Java, since Win 10 21H1 is fairly new and
> I thought the problem could be general, especially since my system
> was installed very fresh.
> However, it seems that the observed problem is not general, but
> occurs only with me (for whatever reason), so we can put the
> discussion to sleep.
>
>
>
>
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>
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RE: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Jörg Schmidt <jo...@j-m-schmidt.de>.
> -----Original Message-----
> From: Rony G. Flatscher (Apache) [mailto:rony@apache.org]
> Sent: Tuesday, July 20, 2021 2:46 PM
> To: dev@openoffice.apache.org
> Subject: Re: Some observations about AOO 4.1.10 and Windows
> 10 Pro 21H1
>
> On 17.07.2021 10:42, Jörg Schmidt wrote:
> > 2.
> > JRE 1.8.0_291 is not recognized by OO and cannot be
> activated - even if I first install JRE and then AOO it is like this.
> > (In the forum http://de.openoffice.info it is however
> reported by a user that he uses 1.8.0_291 in AOO 4.1.10,
> perhaps the problem occurs only with 21H1 of Windows 10).
> >
> > JRE 1.7.0_71 on the other hand is recognized without
> problems (even when installing after AOO) and can be activated.
>
> Could it be that JRE 1.8.0_291 is blocked? Cf. e.g.
> <https://winaero.com/how-to-unblock-files-downloaded-from-inte
> rnet-in-windows-10/> .
I have read through this, but this does not apply to me, because there were no problems with the download and installation, also Java 1.8.0_291 is entered in the SYstemsteuerung as "activated".
On the command line (cmd.exe), returns:
Java -version
the display:
java version "1.8.0_291"
Jörg
Note:
that Java 1.8.0_291 is not recognized by AOO is annoying, but no problem, because the other Java version is recognized. Also, I do not use Win 10 productively, but only for testing, so I am not dependent on it.
My thread here was _not_ intended to _ask for support_, but I wanted to report the problem with Java, since Win 10 21H1 is fairly new and I thought the problem could be general, especially since my system was installed very fresh.
However, it seems that the observed problem is not general, but occurs only with me (for whatever reason), so we can put the discussion to sleep.
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Re: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by "Rony G. Flatscher (Apache)" <ro...@apache.org>.
On 17.07.2021 10:42, Jörg Schmidt wrote:
> 2.
> JRE 1.8.0_291 is not recognized by OO and cannot be activated - even if I first install JRE and then AOO it is like this.
> (In the forum http://de.openoffice.info it is however reported by a user that he uses 1.8.0_291 in AOO 4.1.10, perhaps the problem occurs only with 21H1 of Windows 10).
>
> JRE 1.7.0_71 on the other hand is recognized without problems (even when installing after AOO) and can be activated.
Could it be that JRE 1.8.0_291 is blocked? Cf. e.g.
<https://winaero.com/how-to-unblock-files-downloaded-from-internet-in-windows-10/> .
---rony
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RE: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Jörg Schmidt <jo...@j-m-schmidt.de>.
Hello Mechtilde,
> -----Original Message-----
> From: Mechtilde [mailto:ooo@mechtilde.de]
> Sent: Tuesday, July 20, 2021 3:02 PM
> To: dev@openoffice.apache.org
> Subject: Re: Some observations about AOO 4.1.10 and Windows
> 10 Pro 21H1
>
> Hello Jörg,
>
> please look under C:\Programme (c86) or the corresponding
> directory for
> a directory java.
Java.exe is in:
C:\Program Files (x86)\Java\jre 1.8.0_291\bin\
greetings,
Jörg
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Re: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Mechtilde <oo...@mechtilde.de>.
Hello Jörg,
please look under C:\Programme (c86) or the corresponding directory for
a directory java.
Maybe the JRE is in anther directory depending where you get the windows
binary from.
Kind regards
Mechtilde
Am 19.07.21 um 16:55 schrieb Jörg Schmidt:
> Hello,
>
>> -----Original Message-----
>> From: Bidouille [mailto:oooforum@free.fr]
>> Sent: Monday, July 19, 2021 4:26 PM
>> To: dev@openoffice.apache.org
>> Subject: Re: Some observations about AOO 4.1.10 and Windows
>> 10 Pro 21H1
>>
>>
>> Reset the user profile and try again
>
> That's the very first thing I have done.
>
>
> Jörg
>
>
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>
--
Mechtilde Stehmann
## Apache OpenOffice
## Freie Office Suite für Linux, MacOSX, Windows und OS/2
## Debian Developer
## PGP encryption welcome
## F0E3 7F3D C87A 4998 2899 39E7 F287 7BBA 141A AD7F
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RE: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Jörg Schmidt <jo...@j-m-schmidt.de>.
Hello,
> -----Original Message-----
> From: Bidouille [mailto:oooforum@free.fr]
> Sent: Monday, July 19, 2021 4:26 PM
> To: dev@openoffice.apache.org
> Subject: Re: Some observations about AOO 4.1.10 and Windows
> 10 Pro 21H1
>
>
> Reset the user profile and try again
That's the very first thing I have done.
Jörg
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Re: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Bidouille <oo...@free.fr>.
Reset the user profile and try again
----- Mail original -----
> De: "Jörg Schmidt" <jo...@j-m-schmidt.de>
> À: dev@openoffice.apache.org
> Envoyé: Lundi 19 Juillet 2021 12:59:53
> Objet: RE: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
>
> Hello Pedro,
>
> > -----Original Message-----
> > From: Pedro Lino [mailto:pedro.lino@mailbox.org.INVALID]
> > Sent: Monday, July 19, 2021 11:36 AM
> > To: dev@openoffice.apache.org
> > Subject: Re: Some observations about AOO 4.1.10 and Windows
> > 10 Pro 21H1
> >
> > Hi Jörg
> >
> > > On 07/17/2021 9:42 AM Jörg Schmidt <jo...@j-m-schmidt.de> wrote:
> >
> > > JRE 1.8.0_291 is not recognized by OO and cannot be
> > activated - even if I first install JRE and then AOO it is like
> > this.
> > > (In the forum http://de.openoffice.info it is however
> > reported by a user that he uses 1.8.0_291 in AOO 4.1.10,
> > perhaps the problem occurs only with 21H1 of Windows 10).
> >
> > JRE 1.8.0.291 (32 bits) works perfectly on my Win 10 21H1
> > laptop and is recognized by AOO 4.1.10
> > Make sure that you download the i586 installer
>
> Yes, I know that and I use the correct file:
>
> jre-8u291-windows-i586.exe
>
>
> No idea why it does not work. Also my Windows installation is newly
> created (I use VMWare for testing).
>
>
> greetings,
> Jörg
>
>
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>
>
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RE: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Jörg Schmidt <jo...@j-m-schmidt.de>.
Hello Pedro,
> -----Original Message-----
> From: Pedro Lino [mailto:pedro.lino@mailbox.org.INVALID]
> Sent: Monday, July 19, 2021 11:36 AM
> To: dev@openoffice.apache.org
> Subject: Re: Some observations about AOO 4.1.10 and Windows
> 10 Pro 21H1
>
> Hi Jörg
>
> > On 07/17/2021 9:42 AM Jörg Schmidt <jo...@j-m-schmidt.de> wrote:
>
> > JRE 1.8.0_291 is not recognized by OO and cannot be
> activated - even if I first install JRE and then AOO it is like this.
> > (In the forum http://de.openoffice.info it is however
> reported by a user that he uses 1.8.0_291 in AOO 4.1.10,
> perhaps the problem occurs only with 21H1 of Windows 10).
>
> JRE 1.8.0.291 (32 bits) works perfectly on my Win 10 21H1
> laptop and is recognized by AOO 4.1.10
> Make sure that you download the i586 installer
Yes, I know that and I use the correct file:
jre-8u291-windows-i586.exe
No idea why it does not work. Also my Windows installation is newly created (I use VMWare for testing).
greetings,
Jörg
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Re: Some observations about AOO 4.1.10 and Windows 10 Pro 21H1
Posted by Pedro Lino <pe...@mailbox.org.INVALID>.
Hi Jörg
> On 07/17/2021 9:42 AM Jörg Schmidt <jo...@j-m-schmidt.de> wrote:
> JRE 1.8.0_291 is not recognized by OO and cannot be activated - even if I first install JRE and then AOO it is like this.
> (In the forum http://de.openoffice.info it is however reported by a user that he uses 1.8.0_291 in AOO 4.1.10, perhaps the problem occurs only with 21H1 of Windows 10).
JRE 1.8.0.291 (32 bits) works perfectly on my Win 10 21H1 laptop and is recognized by AOO 4.1.10
Make sure that you download the i586 installer
Best regards,
Pedro
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