You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2018/10/16 15:39:41 UTC

[Issue 127913] New: Pages disappeared from a saved file!

https://bz.apache.org/ooo/show_bug.cgi?id=127913

          Issue ID: 127913
        Issue Type: DEFECT
           Summary: Pages disappeared from a saved file!
           Product: Writer
           Version: 4.1.5
          Hardware: PC
                OS: Windows 10
            Status: UNCONFIRMED
          Severity: Critical
          Priority: P5 (lowest)
         Component: save-export
          Assignee: issues@openoffice.apache.org
          Reporter: linda@confitest.com
  Target Milestone: ---

Created attachment 86525
  --> https://bz.apache.org/ooo/attachment.cgi?id=86525&action=edit
The file

Hi Ivé been working on a file for some time but suddenly most of the document
has disappeared!
Its not a mistake over write or similar. 
Its a list of inventory I lost in my old house.
Every time I made a change I went to the bottom of the file to change the sum
of the amounts before saving.
There is absolutely no chance I accidentally removed the text before saving.

Best Regards
Linda Ley

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127913] Pages disappeared from a saved file!

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127913

juangamu@hotmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |juangamu@hotmail.com

--- Comment #3 from juangamu@hotmail.com ---
Hi Peter,

I helped linda recover the information from the file.
The issuse seems to be a bugg in Write where it appears to have a problem
handling text format.

The file was saved correctly. Yet when it was reopened all the text after a
point was gone.

If you open the file in notepad (Not wordpad)you will se the entire text and
the formating.

I hope this helps you find and correct the issue.

Br
Juan

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127913] Pages disappeared from a saved file!

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127913

linda@confitest.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Critical                    |Blocker

--- Comment #1 from linda@confitest.com ---
The file is also 50Kb large even if I delete athe remaining text. There should
be information hidden behind the size. A new empty file is 7b.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127913] Pages disappeared from a saved file!

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127913

Peter <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |petko@apache.org

--- Comment #2 from Peter <pe...@apache.org> ---
Hi Linda,

I am sorry you lost your data. 
If I delete the remaining data in your Document with Conttrol and A together
followed by pressing backspace. After saving the document the file size is
reduced.

I have not detect hidden data. Maybe I did miss it. How many entries did your
list have?

Since we can only fix, what we can reproduce, it is very hard to do something
about it. From my point of view you did something that deleted the data. We
need to know exactly what you did.
Did this occurred on save?
Is the remaining points from the beginning of your work? or rather the end?
After you found out that something has been lost, have you tried to use the
Undo button?  The Undo button can go backward in your change history a bit,
while you have edited it.

I hope you were able to reconstruct the data. Even if it did cost you
additional time. Also you might consider to use Calc to create the list. It
makes it a bit easier to go through the positions. But this is your choice. I
do not know the background how you want to use the list.

All the best
Peter

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127913] Pages disappeared from a saved file!

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127913

--- Comment #6 from jmpoo <jm...@arcor.de> ---
Created attachment 86534
  --> https://bz.apache.org/ooo/attachment.cgi?id=86534&action=edit
repaired rtf saved as odt

There is a little bug in the rtf file
In the codeline after the last visible Entry in OpenOffice an opening bracket
is missing

\par \pard\plain
\s0{\*\hyphen2\hyphlead2\hyphtrail2\hyphmax0}\nowidctlpar\cf0\hich\af2\langfe2052\dbch\af5\afs24\lang1081\loch\f0\fs24\lang8192
{{\field{\*\fldinst HYPERLINK
"https://www.blocket.se/stockholm/Bokhylla_Billy_ekfaner_81799917.htm?ca=11&w=1"
}
\rtlch \ltrch\loch
}}}

change the last 2 lines in 

{\rtlch \ltrch\loch
}}}

an it works.


Can't reproduce the error.

Is there any reison why you use rtf format instead of odf, which is the native
OpenOffice format?

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127913] Pages disappeared from a saved file!

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127913

--- Comment #5 from jmpoo <jm...@arcor.de> ---
Created attachment 86533
  --> https://bz.apache.org/ooo/attachment.cgi?id=86533&action=edit
repaired rtf

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127913] Pages disappeared from a saved file!

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127913

Peter <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |CONFIRMED

--- Comment #4 from Peter <pe...@apache.org> ---
Thanks
Juan for the additional Info.
I will have a second look. Maybe I missed this.

My list on things to have a look and to do is quite long. So if someone else
has time I have no issue with this.

based on your comment I put this on confirmed.

-- 
You are receiving this mail because:
You are the assignee for the issue.