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Posted to commits@lucene.apache.org by bu...@apache.org on 2015/03/17 21:20:27 UTC

svn commit: r944143 - in /websites/staging/lucene/trunk/content: ./ solr/resources.html

Author: buildbot
Date: Tue Mar 17 20:20:27 2015
New Revision: 944143

Log:
Staging update by buildbot for lucene

Modified:
    websites/staging/lucene/trunk/content/   (props changed)
    websites/staging/lucene/trunk/content/solr/resources.html

Propchange: websites/staging/lucene/trunk/content/
------------------------------------------------------------------------------
--- cms:source-revision (original)
+++ cms:source-revision Tue Mar 17 20:20:27 2015
@@ -1 +1 @@
-1665975
+1667389

Modified: websites/staging/lucene/trunk/content/solr/resources.html
==============================================================================
--- websites/staging/lucene/trunk/content/solr/resources.html (original)
+++ websites/staging/lucene/trunk/content/solr/resources.html Tue Mar 17 20:20:27 2015
@@ -241,13 +241,11 @@ Visit the <a href="http://www.apache.org
 <p>There are two primary IRC channels dedicated to Solr at freenode.net.</p>
 <p>• #solr -- Channel for Solr user questions</p>
 <p>• #solr-dev -- Hangout for discussion of Solr development</p>
-<p>The IRC channel can be used for online discussion about Lucene<sup>&trade;</sup>/Solr related stuff, but developers should be careful to transfer all the official decisions or useful discussions to the issue tracking system.</p>
-<h3 id="issue-tracker">Issue tracker</h3>
-<p>Solr uses the ASF JIRA instance.</p>
-<p>You can browse, search, and create issues <a href="https://issues.apache.org/jira/browse/SOLR">here</a>.  Patches welcome!</p>
+<p>The IRC channel can be used for online discussion about Lucene<sup>&trade;</sup>/Solr related stuff, but developers should be careful to transfer all the official decisions or useful discussions to the issue tracking system.  Note that the solr-user mailing list will reach a lot more people than the IRC channel, but if it's the right time of day, the IRC channel can offer a more interactive experience with faster turnaround.</p>
+<p><a href="http://wiki.apache.org/solr/IRCChannels">This wiki page</a> has links to a web-based IRC client, and a wealth of information about how to get the most out of the IRC channels.</p>
 <h3 id="mailing-lists">Mailing Lists</h3>
 <h4 id="solr-user-list-solr-userlucene">Solr User List: solr-user@lucene</h4>
-<p>This list is for users of Solr to ask questions, share knowledge, and discuss issues. Do send mail to this list with usage and configuration questions and problems. Also, please send questions to this list to verify your problem before filing issues in JIRA.</p>
+<p>This list is for users of Solr to ask questions, share knowledge, and discuss issues.  We strongly encourage users to send usage and configuration questions and problems to this mailing list.  Before filing an issue in the JIRA issue tracker, make sure it's a real bug and that it hasn't been already discovered by discussing it here.</p>
 <p>Subscribe: <a href="mailto:solr-user-subscribe@lucene.apache.org">solr-user-subscribe</a></p>
 <p>Unsubscribe: <a href="mailto:solr-user-unsubscribe@lucene.apache.org">solr-user-unsubscribe</a> (<a href="https://wiki.apache.org/solr/Unsubscribing%20from%20mailing%20lists">Problems?</a>)</p>
 <p><a href="http://mail-archives.apache.org/mod_mbox/lucene-solr-user/">Official Apache Archive</a></p>
@@ -273,6 +271,9 @@ Visit the <a href="http://www.apache.org
 <p>No endorsement is implied by the listing of an archive on the Wiki.</p>
 <h4 id="other-mailing-lists">Other Mailing Lists</h4>
 <p>Each Lucene project maintains its own mailing lists. Please refer to the project you are interested in for details on subscribing to its mailing list.</p>
+<h3 id="issue-tracker">Issue tracker</h3>
+<p>Solr uses the ASF JIRA instance.</p>
+<p>You can browse, search, and create issues <a href="https://issues.apache.org/jira/browse/SOLR">here</a>.  Patches welcome!  This is not the correct place to start when you need support.  Problems should be discussed on the mailing list and/or via IRC before creating an issue.</p>
 <h3 id="how-to-contribute">How To Contribute</h3>
 <p>Looking to contribute to Solr?  Read the <a href="http://wiki.apache.org/solr/HowToContribute">instructions</a> on contributing and then submit a patch!</p>
 <h3 id="solr-version-control">Solr Version Control</h3>