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Posted to infrastructure-issues@apache.org by "Ilya Ganelin (JIRA)" <ji...@apache.org> on 2016/04/12 00:58:25 UTC
[jira] [Created] (INFRA-11654) Emails from Apex-related mailing
lists routed to Junk-Mail inside Capital One
Ilya Ganelin created INFRA-11654:
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Summary: Emails from Apex-related mailing lists routed to Junk-Mail inside Capital One
Key: INFRA-11654
URL: https://issues.apache.org/jira/browse/INFRA-11654
Project: Infrastructure
Issue Type: Bug
Components: JIRA, Mailing Lists
Reporter: Ilya Ganelin
Attachments: ApexDevList.pdf, JIRA comments.pdf, asfgit.pdf, commit msg.pdf
Eāmails from the Apex-related communications including the private list, dev list, GitHub, and JIRA updates are all being marked as Junk Mail inside C1. The below picture shows some of the blocked messages. Our internal team has identified at least the following issues. If you can please help resolve this, let me know, this has been going on for at least a week.
* The messages that are not being delivered as expected are not coming from any of the email addresses you indicated, they are coming from what appears to be a dynamically generated address such as dev-return-9214-Alex.McCullough=capitalone.com@apex.incubator.apache.org
* These messages coming from these addresses have at least two additional strikes against them:
- The message body From address is not anything like the dev-return-9214-Alex.McCullough=capitalone.com@apex.incubator.apache.org address in the envelope From, they are all coming from thomas@datatorrent.com; and the body To address is dev@apex.incubator.apache.org. This would appear to be that these messages are getting redirected at some point in the path.
- The emails contain a DKIM signature for thomas@datatorrent.com which has a permanent failure due to a hash failure (this indicates that someone is trying to sign with an invalid key for the selector or the message body was modified after it was sent). This will score the items very negatively for any spam filtering.
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