[jira] [Resolved] (DAEMON-418) Need for better error/troubleshooting in commons-daemon.log

["Mark Thomas (Jira)" <ji...@apache.org>]

     [ https://issues.apache.org/jira/browse/DAEMON-418?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Mark Thomas resolved DAEMON-418.
--------------------------------
    Resolution: Invalid

We can't fix this as it isn't a Commons Daemon issue. The only information Commons Daemon has available is the exit code reported by the service and this is included in the error message.

> Need for better error/troubleshooting in commons-daemon.log
> -----------------------------------------------------------
>
>                 Key: DAEMON-418
>                 URL: https://issues.apache.org/jira/browse/DAEMON-418
>             Project: Commons Daemon
>          Issue Type: Improvement
>          Components: prunsrv
>    Affects Versions: 1.2.0, 1.2.1, 1.2.2
>         Environment: Windows server 2016 / Windows 10 Enterprise
>            Reporter: Harry L. Hoots, III
>            Priority: Major
>             Fix For: 1.2.3
>
>
> Greetings--
> I would like to request better error/troubleshooting logging in the commons-daemon.<date>.log. Recently we upgraded our version of prunsrv.exe to 1.2.0, and our application would not start as it had on the previous version.
> We encountered this error in the logs:
> [2020-05-07 16:12:53] [info] [ 4808] Apache Commons Daemon procrun (1.2.0.0 32-bit) started.
> [2020-05-07 16:12:53] [info] [ 4808] Starting service 'myService'...
> [2020-05-07 16:12:54] [error] [ 4808] apxServiceControl(): dwState(4) != dwCurrentState(1); dwWin32ExitCode = 1066, dwWaitHint = 0, dwServiceSpecificExitCode = 1
> [2020-05-07 16:12:54] [error] [ 4808] apxServiceControl(): returning FALSE
> [2020-05-07 16:12:54] [error] [ 4808] Failed to start service 'myService'.
> [2020-05-07 16:12:54] [info] [ 4808] Finished starting service 'myService', returning 0.
> [2020-05-07 16:12:54] [error] [ 4808] Apache Commons Daemon procrun failed with exit value: 5 (failed to start service).
> After much digging and troubleshooting we found that the default service user had been changed:
> Procrun. Change the default service user from LocalSystem to 'NT Authority\LocalService'.
> https://commons.apache.org/proper/commons-daemon/changes-report.html#a1.2.0
> After setting the parameter --ServiceUser=LocalSystem everything started working again as it had in the past.
> Thus this request is add better logging around these attributes, which are hard to interpret:
> apxServiceControl(): dwState(4) != dwCurrentState(1); dwWin32ExitCode = 1066, dwWaitHint = 0, dwServiceSpecificExitCode = 1



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