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Posted to user@guacamole.apache.org by "Khoe, Yonathan" <Yo...@unt.edu> on 2022/06/16 14:15:03 UTC
"Unable to add user" error in guacd process
Hello Mike Jumper and others,
Does anybody know why this would pop up? I'm trying to troubleshoot an issue we're having with not being able to connect to VNC from the guacamole web interface. Not certain that this is the culprit, but I wan to try to eliminate it anyways.
Our Guacamole stack is already using guac-auth-LDAP as a directory service method, so if this error pertains to the user-mapping.xml default authentication method, I don't touch that anymore as part of my (re)build.
[cid:image001.png@01D88161.8C5F5B60]
Yonathan Khoe
Senior Systems Administrator
CVAD IT
University of North Texas
940.565.4793
yonathan@unt.edu<ma...@unt.edu>
https://itservices.cvad.unt.edu/
Re: [EXT] Re: "Unable to add user" error in guacd process
Posted by Nick Couchman <vn...@apache.org>.
On Thu, Jun 16, 2022 at 5:40 PM Khoe, Yonathan <Yo...@unt.edu>
wrote:
> Hi, Nick,
>
> Which logs would you like in this case? /var/log/messages?
>
> https://pastebin.com/zgdAgD6s
>
>
>
> And this is the catalina.out
>
> https://pastebin.com/KuuLWe3x
>
>
>
You might want to start at least guacd in debug mode - you can stop the
service and just run guacd from the command line with something like:
/path/to/sbin/gaucd -L debug -f
This will turn on debug mode and keep it in the foreground. Then retry your
connection.
-Nick
>
RE: [EXT] Re: "Unable to add user" error in guacd process
Posted by "Khoe, Yonathan" <Yo...@unt.edu>.
Hi, Nick,
Which logs would you like in this case? /var/log/messages?
https://pastebin.com/zgdAgD6s
And this is the catalina.out
https://pastebin.com/KuuLWe3x
Yonathan Khoe
Senior Systems Administrator
CVAD IT
University of North Texas
940.565.4793
yonathan@unt.edu<ma...@unt.edu>
https://itservices.cvad.unt.edu/
From: Nick Couchman <vn...@apache.org>
Sent: Thursday, June 16, 2022 10:51 AM
To: user@guacamole.apache.org
Subject: [EXT] Re: "Unable to add user" error in guacd process
On Thu, Jun 16, 2022 at 10:15 AM Khoe, Yonathan <Yo...@unt.edu>> wrote:
Hello Mike Jumper and others,
Does anybody know why this would pop up? I’m trying to troubleshoot an issue we’re having with not being able to connect to VNC from the guacamole web interface. Not certain that this is the culprit, but I wan to try to eliminate it anyways.
Our Guacamole stack is already using guac-auth-LDAP as a directory service method, so if this error pertains to the user-mapping.xml default authentication method, I don’t touch that anymore as part of my (re)build.
[cid:image001.png@01D8819D.FCAF5FF0]
You'll need to provide more detailed logs - this isn't enough information to go on.
-Nick
Re: "Unable to add user" error in guacd process
Posted by Nick Couchman <vn...@apache.org>.
On Thu, Jun 16, 2022 at 10:15 AM Khoe, Yonathan <Yo...@unt.edu>
wrote:
> Hello Mike Jumper and others,
>
> Does anybody know why this would pop up? I’m trying to troubleshoot an
> issue we’re having with not being able to connect to VNC from the guacamole
> web interface. Not certain that this is the culprit, but I wan to try to
> eliminate it anyways.
>
>
>
> Our Guacamole stack is already using guac-auth-LDAP as a directory service
> method, so if this error pertains to the user-mapping.xml default
> authentication method, I don’t touch that anymore as part of my (re)build.
>
>
>
>
>
>
>
You'll need to provide more detailed logs - this isn't enough information
to go on.
-Nick
>