[jira] [Commented] (NETBEANS-5104) NetBeans cannot be launched on Windows if UTF-8 encoding is enabled in locale and the user profile directory contains non-ASCII characters.

["Netbeans User 2019 (Jira)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/NETBEANS-5104?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17246553#comment-17246553 ] 

Netbeans User 2019 commented on NETBEANS-5104:
----------------------------------------------

I hope you have try as temporary changing a user home and user cache directories via command switcher.

> NetBeans cannot be launched on Windows if UTF-8 encoding is enabled in locale and the user profile directory contains non-ASCII characters.
> -------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: NETBEANS-5104
>                 URL: https://issues.apache.org/jira/browse/NETBEANS-5104
>             Project: NetBeans
>          Issue Type: Bug
>          Components: platform - Launchers&CLI
>    Affects Versions: 12.1
>         Environment: Windows 10 version 2010 with the beta UTF-8 encoding enabled in the locale settings.
>            Reporter: Markus Sunela
>            Priority: Major
>
> There seems to be an encoding issue in the Windows platform launcher when the quite new UTF-8 encoding feature in Windows local settings is being used. At least Dell has started to enable that feature by default.
> When the settings is enabled an the user profile directory contains non-ASCII characters like ä,ö and ü, an error is displayed:
> {quote}An instance of the program cannot access specified user directory. This is a serious problem that may prevent the program to function properly. Make sure C:\Users\<garbled username with ä shown as ä. ö as ö and ü as ü>\.netbeans\12.1 is writable.
> {quote}
> The error clearly hints that an UTF-8 string is interpreted somewhere as being ISO8859-1/ANSI encoded. This causes the software fail.



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