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Posted to users@tomcat.apache.org by Jeff Larsen <la...@qec.com> on 2002/05/09 20:44:35 UTC
Problems serving PDF to Netscape browsers
I'm running out of hair to pull out here...
My ultimate goal is to server dynamically generated
PDF documents generated with iText. I've got it working
just fine with MSIE. However, I was just getting blank
pages with Netscape (and it wasn't even showing the toolbar
for Acrobat). With NS6 I could at least see that it started
an AcroRd32.exe process, but NS4 didn't even get that far.
So, I did some tests to rule out some variables. I grabbed
a handful of pre-generated PDF files and stuck them on
my Apache 1.3.23 server. All browsers could display the
PDFs just fine. Then I set up Tomcat 4.0.3 to server the
same files directly without going through Apache. MSIE worked,
but both NS browsers gave a blank page with no Acrobat plugin
toolbar. Again NS6 managed to start an Acrobat process, NS4
didn't.
My production environment is Apache 1.3.23 and Tomcat 4.0.3
connected with mod_jk.
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Re: Problems serving PDF to Netscape browsers
Posted by Jeff Larsen <la...@qec.com>.
The iText documentation supplies a workaround for some
MSIE problems and I haven't had any trouble with it so
far. The fact that Netscape isn't reading STATIC PDF files
served by Tomcat makes me think there's something hinky
in Tomcat. I'll be certain to post my findings, if there
are any!
Jeff
----- Original Message -----
From: "Abhi" <ab...@gmx.net>
To: "Tomcat Users List" <to...@jakarta.apache.org>
Sent: Thursday, May 09, 2002 2:07 PM
Subject: Re: Problems serving PDF to Netscape browsers
> Coincidentally ...
>
> http://www.lib.washington.edu/help/knownIssues/#ie
>
> So better do a check again for IE as well. Don't be too sure that it will
> work with *all* versions of IE on all flavours of windows. On some, I
> couldn't see it at all, till we applied the latest critical patch for the
> concerned windows...
>
> IE 6 did not give any problems... but it was a different story for IE 5.5
> and downwards...
>
> Perhaps try fiddling with "check browser settings" option in Acrobat reader
> ?
>
> Hope this was useful. :)
>
> Btw, I would be very interested in your findings and results on this
> problem...
> Is it possible for you to share the info ?
>
> Regards,
> Abhi
>
> ----- Original Message -----
> From: "Jeff Larsen" <la...@qec.com>
> To: <to...@jakarta.apache.org>
> Sent: Friday, May 10, 2002 3:44 AM
> Subject: Problems serving PDF to Netscape browsers
>
>
> > I'm running out of hair to pull out here...
> >
> > My ultimate goal is to server dynamically generated
> > PDF documents generated with iText. I've got it working
> > just fine with MSIE. However, I was just getting blank
> > pages with Netscape (and it wasn't even showing the toolbar
> > for Acrobat). With NS6 I could at least see that it started
> > an AcroRd32.exe process, but NS4 didn't even get that far.
> >
> > So, I did some tests to rule out some variables. I grabbed
> > a handful of pre-generated PDF files and stuck them on
> > my Apache 1.3.23 server. All browsers could display the
> > PDFs just fine. Then I set up Tomcat 4.0.3 to server the
> > same files directly without going through Apache. MSIE worked,
> > but both NS browsers gave a blank page with no Acrobat plugin
> > toolbar. Again NS6 managed to start an Acrobat process, NS4
> > didn't.
> >
> > My production environment is Apache 1.3.23 and Tomcat 4.0.3
> > connected with mod_jk.
>
>
>
> --
> To unsubscribe, e-mail: <ma...@jakarta.apache.org>
> For additional commands, e-mail: <ma...@jakarta.apache.org>
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Re: Problems serving PDF to Netscape browsers
Posted by Abhi <ab...@gmx.net>.
Coincidentally ...
http://www.lib.washington.edu/help/knownIssues/#ie
So better do a check again for IE as well. Don't be too sure that it will
work with *all* versions of IE on all flavours of windows. On some, I
couldn't see it at all, till we applied the latest critical patch for the
concerned windows...
IE 6 did not give any problems... but it was a different story for IE 5.5
and downwards...
Perhaps try fiddling with "check browser settings" option in Acrobat reader
?
Hope this was useful. :)
Btw, I would be very interested in your findings and results on this
problem...
Is it possible for you to share the info ?
Regards,
Abhi
----- Original Message -----
From: "Jeff Larsen" <la...@qec.com>
To: <to...@jakarta.apache.org>
Sent: Friday, May 10, 2002 3:44 AM
Subject: Problems serving PDF to Netscape browsers
> I'm running out of hair to pull out here...
>
> My ultimate goal is to server dynamically generated
> PDF documents generated with iText. I've got it working
> just fine with MSIE. However, I was just getting blank
> pages with Netscape (and it wasn't even showing the toolbar
> for Acrobat). With NS6 I could at least see that it started
> an AcroRd32.exe process, but NS4 didn't even get that far.
>
> So, I did some tests to rule out some variables. I grabbed
> a handful of pre-generated PDF files and stuck them on
> my Apache 1.3.23 server. All browsers could display the
> PDFs just fine. Then I set up Tomcat 4.0.3 to server the
> same files directly without going through Apache. MSIE worked,
> but both NS browsers gave a blank page with no Acrobat plugin
> toolbar. Again NS6 managed to start an Acrobat process, NS4
> didn't.
>
> My production environment is Apache 1.3.23 and Tomcat 4.0.3
> connected with mod_jk.
--
To unsubscribe, e-mail: <ma...@jakarta.apache.org>
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Re: Problems serving PDF to Netscape browsers
Posted by Jeff Larsen <la...@qec.com>.
Is your tomcat set up with a direct http connector? What happens
if you bypass apache? When I serve static PDF files with apache,
Netscape is OK, when I serve them directly from tomcat, no go.
Jeff
----- Original Message -----
From: "Andy Eastham" <an...@gliant.com>
To: "Tomcat Users List" <to...@jakarta.apache.org>
Sent: Friday, May 10, 2002 5:44 AM
Subject: RE: Problems serving PDF to Netscape browsers
> Jeff,
>
> I just tried this through my apache(1.3.20)-tomcat(4.0.4b1) connection using
> warp, serving the document from a webapp directory, through apache.
> Ironically, the pdf worked correctly in ns 4.72 and 6.2, but displayed as
> binary in the browser in ie 6 (even though right clicking and viewing
> properties said it was an "adobe acrobat document". When I put the same
> file in the apache root, it displayed correctly in all browsers.
>
> There's obviously something screwy going on, because I've checked the mime
> type is correctly configured in both.
>
> For reference, these are the headers that came back using a telnet
> connection on port 80:
>
> GET /control/test.pdf HTTP 1.1
>
> HTTP/1.1 200 OK
> Date: Fri, 10 May 2002 10:17:10 GMT
> Server: Apache/1.3.20 (Win32)
> Content-Type: application/pdf
> Content-Length: 33747
> ETag: "33747-1019121624574"
> Last-Modified: Thu, 18 Apr 2002 09:20:24 GMT
> Connection: close
>
> %PDF-1.2
> %âãÏÓ
>
>
>
> GET /test.pdf HTTP 1.1
>
> HTTP/1.1 200 OK
> Date: Fri, 10 May 2002 10:17:55 GMT
> Server: Apache/1.3.20 (Win32)
> Last-Modified: Thu, 18 Apr 2002 09:20:24 GMT
> ETag: "0-83d3-3cbe8fd8"
> Accept-Ranges: bytes
> Content-Length: 33747
> Connection: close
> Content-Type: application/pdf
>
> %PDF-1.2
> %âãÏÓ
>
> Andy
>
> > -----Original Message-----
> > From: Jeff Larsen [mailto:larsen@qec.com]
> > Sent: 09 May 2002 22:33
> > To: Tomcat Users List
> > Subject: Re: Problems serving PDF to Netscape browsers
> >
> >
> > The content type header is correctly set to "application/pdf".
> > I even tested with a UNIX command line utility called webgrab
> > which dumps the entire server response (including headers) to stdout.
> > I can't find anything wrong with the server output. And yes, I tried
> > it on another box to make sure it wasn't my system's fault.
> >
> > It's got to be something that the Netscape plugin doesn't like. I just
> > uninstalled Acrobat and did my dynamic PDF page with all three browsers.
> > Without Acrobat, they all just prompted me to save it as a file. All three
> > files that I generated with each browser are identical!!! And once Acrobat
> > was re-installed, they all opened just fine in the stand-alone Acrobat.
> >
> > Jeff
> >
> > ----- Original Message -----
> > From: "Andy Eastham" <an...@gliant.com>
> > To: "Tomcat Users List" <to...@jakarta.apache.org>
> > Sent: Thursday, May 09, 2002 4:20 PM
> > Subject: RE: Problems serving PDF to Netscape browsers
> >
> >
> > > Jeff,
> > >
> > > Do you know that the correct mime type is being sent back to
> > the browser?
> > > If there is no known mime type, I believe that IE makes guesses
> > about what
> > > program to launch a file with based on its extension, but NS 4
> > doesn't seem
> > > to do this.
> > >
> > > If you haven't solved it yet, check the mime type being served,
> > and check
> > > the associated programs for this mime type in Netscape.
> > >
> > > Otherwise, check the log file to see if the requests from IE and NS are
> > > different. Is one http 1.0 and http 1.1?
> > >
> > > Sorry if I'm not offering any solutions, but hopefully these are some
> > > additional routes for investigation.
> > >
> > > Andy
> > >
> > > > -----Original Message-----
> > > > From: Jeff Larsen [mailto:larsen@qec.com]
> > > > Sent: 09 May 2002 19:45
> > > > To: tomcat-user@jakarta.apache.org
> > > > Subject: Problems serving PDF to Netscape browsers
> > > >
> > > >
> > > > I'm running out of hair to pull out here...
> > > >
> > > > My ultimate goal is to server dynamically generated
> > > > PDF documents generated with iText. I've got it working
> > > > just fine with MSIE. However, I was just getting blank
> > > > pages with Netscape (and it wasn't even showing the toolbar
> > > > for Acrobat). With NS6 I could at least see that it started
> > > > an AcroRd32.exe process, but NS4 didn't even get that far.
> > > >
> > > > So, I did some tests to rule out some variables. I grabbed
> > > > a handful of pre-generated PDF files and stuck them on
> > > > my Apache 1.3.23 server. All browsers could display the
> > > > PDFs just fine. Then I set up Tomcat 4.0.3 to server the
> > > > same files directly without going through Apache. MSIE worked,
> > > > but both NS browsers gave a blank page with no Acrobat plugin
> > > > toolbar. Again NS6 managed to start an Acrobat process, NS4
> > > > didn't.
> > > >
> > > > My production environment is Apache 1.3.23 and Tomcat 4.0.3
> > > > connected with mod_jk.
> > > >
> > > >
> > > >
> > > > --
> > > > To unsubscribe, e-mail:
> > > > <ma...@jakarta.apache.org>
> > > > For additional commands, e-mail:
> > > > <ma...@jakarta.apache.org>
> > > >
> > > >
> > >
> > >
> > >
> > > --
> > > To unsubscribe, e-mail:
> > <ma...@jakarta.apache.org>
> > > For additional commands, e-mail:
> > <ma...@jakarta.apache.org>
> >
> > --
> > To unsubscribe, e-mail:
> > <ma...@jakarta.apache.org>
> > For additional commands, e-mail:
> > <ma...@jakarta.apache.org>
> >
> >
>
>
>
> --
> To unsubscribe, e-mail: <ma...@jakarta.apache.org>
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Re: Problems serving PDF to Netscape browsers
Posted by Mats Nyberg <mn...@tim.se>.
we've had the same problem. it turned out that the PDF we were serving
wasn't
"optimized for the web".
we produced it using adobe acrobat, i don't know what this corresponds
to in the
PDF produced.
Andy Eastham wrote:
>Jeff,
>
>I just tried this through my apache(1.3.20)-tomcat(4.0.4b1) connection using
>warp, serving the document from a webapp directory, through apache.
>Ironically, the pdf worked correctly in ns 4.72 and 6.2, but displayed as
>binary in the browser in ie 6 (even though right clicking and viewing
>properties said it was an "adobe acrobat document". When I put the same
>file in the apache root, it displayed correctly in all browsers.
>
>There's obviously something screwy going on, because I've checked the mime
>type is correctly configured in both.
>
>For reference, these are the headers that came back using a telnet
>connection on port 80:
>
>GET /control/test.pdf HTTP 1.1
>
>HTTP/1.1 200 OK
>Date: Fri, 10 May 2002 10:17:10 GMT
>Server: Apache/1.3.20 (Win32)
>Content-Type: application/pdf
>Content-Length: 33747
>ETag: "33747-1019121624574"
>Last-Modified: Thu, 18 Apr 2002 09:20:24 GMT
>Connection: close
>
>%PDF-1.2
>%âãÏÓ
>
>
>
>GET /test.pdf HTTP 1.1
>
>HTTP/1.1 200 OK
>Date: Fri, 10 May 2002 10:17:55 GMT
>Server: Apache/1.3.20 (Win32)
>Last-Modified: Thu, 18 Apr 2002 09:20:24 GMT
>ETag: "0-83d3-3cbe8fd8"
>Accept-Ranges: bytes
>Content-Length: 33747
>Connection: close
>Content-Type: application/pdf
>
>%PDF-1.2
>%âãÏÓ
>
>Andy
>
>>-----Original Message-----
>>From: Jeff Larsen [mailto:larsen@qec.com]
>>Sent: 09 May 2002 22:33
>>To: Tomcat Users List
>>Subject: Re: Problems serving PDF to Netscape browsers
>>
>>
>>The content type header is correctly set to "application/pdf".
>>I even tested with a UNIX command line utility called webgrab
>>which dumps the entire server response (including headers) to stdout.
>>I can't find anything wrong with the server output. And yes, I tried
>>it on another box to make sure it wasn't my system's fault.
>>
>>It's got to be something that the Netscape plugin doesn't like. I just
>>uninstalled Acrobat and did my dynamic PDF page with all three browsers.
>>Without Acrobat, they all just prompted me to save it as a file. All three
>>files that I generated with each browser are identical!!! And once Acrobat
>>was re-installed, they all opened just fine in the stand-alone Acrobat.
>>
>>Jeff
>>
>>----- Original Message -----
>>From: "Andy Eastham" <an...@gliant.com>
>>To: "Tomcat Users List" <to...@jakarta.apache.org>
>>Sent: Thursday, May 09, 2002 4:20 PM
>>Subject: RE: Problems serving PDF to Netscape browsers
>>
>>
>>>Jeff,
>>>
>>>Do you know that the correct mime type is being sent back to
>>>
>>the browser?
>>
>>>If there is no known mime type, I believe that IE makes guesses
>>>
>>about what
>>
>>>program to launch a file with based on its extension, but NS 4
>>>
>>doesn't seem
>>
>>>to do this.
>>>
>>>If you haven't solved it yet, check the mime type being served,
>>>
>>and check
>>
>>>the associated programs for this mime type in Netscape.
>>>
>>>Otherwise, check the log file to see if the requests from IE and NS are
>>>different. Is one http 1.0 and http 1.1?
>>>
>>>Sorry if I'm not offering any solutions, but hopefully these are some
>>>additional routes for investigation.
>>>
>>>Andy
>>>
>>>>-----Original Message-----
>>>>From: Jeff Larsen [mailto:larsen@qec.com]
>>>>Sent: 09 May 2002 19:45
>>>>To: tomcat-user@jakarta.apache.org
>>>>Subject: Problems serving PDF to Netscape browsers
>>>>
>>>>
>>>>I'm running out of hair to pull out here...
>>>>
>>>>My ultimate goal is to server dynamically generated
>>>>PDF documents generated with iText. I've got it working
>>>>just fine with MSIE. However, I was just getting blank
>>>>pages with Netscape (and it wasn't even showing the toolbar
>>>>for Acrobat). With NS6 I could at least see that it started
>>>>an AcroRd32.exe process, but NS4 didn't even get that far.
>>>>
>>>>So, I did some tests to rule out some variables. I grabbed
>>>>a handful of pre-generated PDF files and stuck them on
>>>>my Apache 1.3.23 server. All browsers could display the
>>>>PDFs just fine. Then I set up Tomcat 4.0.3 to server the
>>>>same files directly without going through Apache. MSIE worked,
>>>>but both NS browsers gave a blank page with no Acrobat plugin
>>>>toolbar. Again NS6 managed to start an Acrobat process, NS4
>>>>didn't.
>>>>
>>>>My production environment is Apache 1.3.23 and Tomcat 4.0.3
>>>>connected with mod_jk.
>>>>
>>>>
>>>>
>>>>--
>>>>To unsubscribe, e-mail:
>>>><ma...@jakarta.apache.org>
>>>>For additional commands, e-mail:
>>>><ma...@jakarta.apache.org>
>>>>
>>>>
>>>
>>>
>>>--
>>>To unsubscribe, e-mail:
>>>
>><ma...@jakarta.apache.org>
>>
>>>For additional commands, e-mail:
>>>
>><ma...@jakarta.apache.org>
>>
>>--
>>To unsubscribe, e-mail:
>><ma...@jakarta.apache.org>
>>For additional commands, e-mail:
>><ma...@jakarta.apache.org>
>>
>>
>
>
>
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>
>
>
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RE: Problems serving PDF to Netscape browsers
Posted by Andy Eastham <an...@gliant.com>.
Jeff,
I just tried this through my apache(1.3.20)-tomcat(4.0.4b1) connection using
warp, serving the document from a webapp directory, through apache.
Ironically, the pdf worked correctly in ns 4.72 and 6.2, but displayed as
binary in the browser in ie 6 (even though right clicking and viewing
properties said it was an "adobe acrobat document". When I put the same
file in the apache root, it displayed correctly in all browsers.
There's obviously something screwy going on, because I've checked the mime
type is correctly configured in both.
For reference, these are the headers that came back using a telnet
connection on port 80:
GET /control/test.pdf HTTP 1.1
HTTP/1.1 200 OK
Date: Fri, 10 May 2002 10:17:10 GMT
Server: Apache/1.3.20 (Win32)
Content-Type: application/pdf
Content-Length: 33747
ETag: "33747-1019121624574"
Last-Modified: Thu, 18 Apr 2002 09:20:24 GMT
Connection: close
%PDF-1.2
%âãÏÓ
GET /test.pdf HTTP 1.1
HTTP/1.1 200 OK
Date: Fri, 10 May 2002 10:17:55 GMT
Server: Apache/1.3.20 (Win32)
Last-Modified: Thu, 18 Apr 2002 09:20:24 GMT
ETag: "0-83d3-3cbe8fd8"
Accept-Ranges: bytes
Content-Length: 33747
Connection: close
Content-Type: application/pdf
%PDF-1.2
%âãÏÓ
Andy
> -----Original Message-----
> From: Jeff Larsen [mailto:larsen@qec.com]
> Sent: 09 May 2002 22:33
> To: Tomcat Users List
> Subject: Re: Problems serving PDF to Netscape browsers
>
>
> The content type header is correctly set to "application/pdf".
> I even tested with a UNIX command line utility called webgrab
> which dumps the entire server response (including headers) to stdout.
> I can't find anything wrong with the server output. And yes, I tried
> it on another box to make sure it wasn't my system's fault.
>
> It's got to be something that the Netscape plugin doesn't like. I just
> uninstalled Acrobat and did my dynamic PDF page with all three browsers.
> Without Acrobat, they all just prompted me to save it as a file. All three
> files that I generated with each browser are identical!!! And once Acrobat
> was re-installed, they all opened just fine in the stand-alone Acrobat.
>
> Jeff
>
> ----- Original Message -----
> From: "Andy Eastham" <an...@gliant.com>
> To: "Tomcat Users List" <to...@jakarta.apache.org>
> Sent: Thursday, May 09, 2002 4:20 PM
> Subject: RE: Problems serving PDF to Netscape browsers
>
>
> > Jeff,
> >
> > Do you know that the correct mime type is being sent back to
> the browser?
> > If there is no known mime type, I believe that IE makes guesses
> about what
> > program to launch a file with based on its extension, but NS 4
> doesn't seem
> > to do this.
> >
> > If you haven't solved it yet, check the mime type being served,
> and check
> > the associated programs for this mime type in Netscape.
> >
> > Otherwise, check the log file to see if the requests from IE and NS are
> > different. Is one http 1.0 and http 1.1?
> >
> > Sorry if I'm not offering any solutions, but hopefully these are some
> > additional routes for investigation.
> >
> > Andy
> >
> > > -----Original Message-----
> > > From: Jeff Larsen [mailto:larsen@qec.com]
> > > Sent: 09 May 2002 19:45
> > > To: tomcat-user@jakarta.apache.org
> > > Subject: Problems serving PDF to Netscape browsers
> > >
> > >
> > > I'm running out of hair to pull out here...
> > >
> > > My ultimate goal is to server dynamically generated
> > > PDF documents generated with iText. I've got it working
> > > just fine with MSIE. However, I was just getting blank
> > > pages with Netscape (and it wasn't even showing the toolbar
> > > for Acrobat). With NS6 I could at least see that it started
> > > an AcroRd32.exe process, but NS4 didn't even get that far.
> > >
> > > So, I did some tests to rule out some variables. I grabbed
> > > a handful of pre-generated PDF files and stuck them on
> > > my Apache 1.3.23 server. All browsers could display the
> > > PDFs just fine. Then I set up Tomcat 4.0.3 to server the
> > > same files directly without going through Apache. MSIE worked,
> > > but both NS browsers gave a blank page with no Acrobat plugin
> > > toolbar. Again NS6 managed to start an Acrobat process, NS4
> > > didn't.
> > >
> > > My production environment is Apache 1.3.23 and Tomcat 4.0.3
> > > connected with mod_jk.
> > >
> > >
> > >
> > > --
> > > To unsubscribe, e-mail:
> > > <ma...@jakarta.apache.org>
> > > For additional commands, e-mail:
> > > <ma...@jakarta.apache.org>
> > >
> > >
> >
> >
> >
> > --
> > To unsubscribe, e-mail:
> <ma...@jakarta.apache.org>
> > For additional commands, e-mail:
> <ma...@jakarta.apache.org>
>
> --
> To unsubscribe, e-mail:
> <ma...@jakarta.apache.org>
> For additional commands, e-mail:
> <ma...@jakarta.apache.org>
>
>
--
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Re: Problems serving PDF to Netscape browsers
Posted by Jeff Larsen <la...@qec.com>.
The content type header is correctly set to "application/pdf".
I even tested with a UNIX command line utility called webgrab
which dumps the entire server response (including headers) to stdout.
I can't find anything wrong with the server output. And yes, I tried
it on another box to make sure it wasn't my system's fault.
It's got to be something that the Netscape plugin doesn't like. I just
uninstalled Acrobat and did my dynamic PDF page with all three browsers.
Without Acrobat, they all just prompted me to save it as a file. All three
files that I generated with each browser are identical!!! And once Acrobat
was re-installed, they all opened just fine in the stand-alone Acrobat.
Jeff
----- Original Message -----
From: "Andy Eastham" <an...@gliant.com>
To: "Tomcat Users List" <to...@jakarta.apache.org>
Sent: Thursday, May 09, 2002 4:20 PM
Subject: RE: Problems serving PDF to Netscape browsers
> Jeff,
>
> Do you know that the correct mime type is being sent back to the browser?
> If there is no known mime type, I believe that IE makes guesses about what
> program to launch a file with based on its extension, but NS 4 doesn't seem
> to do this.
>
> If you haven't solved it yet, check the mime type being served, and check
> the associated programs for this mime type in Netscape.
>
> Otherwise, check the log file to see if the requests from IE and NS are
> different. Is one http 1.0 and http 1.1?
>
> Sorry if I'm not offering any solutions, but hopefully these are some
> additional routes for investigation.
>
> Andy
>
> > -----Original Message-----
> > From: Jeff Larsen [mailto:larsen@qec.com]
> > Sent: 09 May 2002 19:45
> > To: tomcat-user@jakarta.apache.org
> > Subject: Problems serving PDF to Netscape browsers
> >
> >
> > I'm running out of hair to pull out here...
> >
> > My ultimate goal is to server dynamically generated
> > PDF documents generated with iText. I've got it working
> > just fine with MSIE. However, I was just getting blank
> > pages with Netscape (and it wasn't even showing the toolbar
> > for Acrobat). With NS6 I could at least see that it started
> > an AcroRd32.exe process, but NS4 didn't even get that far.
> >
> > So, I did some tests to rule out some variables. I grabbed
> > a handful of pre-generated PDF files and stuck them on
> > my Apache 1.3.23 server. All browsers could display the
> > PDFs just fine. Then I set up Tomcat 4.0.3 to server the
> > same files directly without going through Apache. MSIE worked,
> > but both NS browsers gave a blank page with no Acrobat plugin
> > toolbar. Again NS6 managed to start an Acrobat process, NS4
> > didn't.
> >
> > My production environment is Apache 1.3.23 and Tomcat 4.0.3
> > connected with mod_jk.
> >
> >
> >
> > --
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> > <ma...@jakarta.apache.org>
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> > <ma...@jakarta.apache.org>
> >
> >
>
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>
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RE: Problems serving PDF to Netscape browsers
Posted by Andy Eastham <an...@gliant.com>.
Jeff,
Do you know that the correct mime type is being sent back to the browser?
If there is no known mime type, I believe that IE makes guesses about what
program to launch a file with based on its extension, but NS 4 doesn't seem
to do this.
If you haven't solved it yet, check the mime type being served, and check
the associated programs for this mime type in Netscape.
Otherwise, check the log file to see if the requests from IE and NS are
different. Is one http 1.0 and http 1.1?
Sorry if I'm not offering any solutions, but hopefully these are some
additional routes for investigation.
Andy
> -----Original Message-----
> From: Jeff Larsen [mailto:larsen@qec.com]
> Sent: 09 May 2002 19:45
> To: tomcat-user@jakarta.apache.org
> Subject: Problems serving PDF to Netscape browsers
>
>
> I'm running out of hair to pull out here...
>
> My ultimate goal is to server dynamically generated
> PDF documents generated with iText. I've got it working
> just fine with MSIE. However, I was just getting blank
> pages with Netscape (and it wasn't even showing the toolbar
> for Acrobat). With NS6 I could at least see that it started
> an AcroRd32.exe process, but NS4 didn't even get that far.
>
> So, I did some tests to rule out some variables. I grabbed
> a handful of pre-generated PDF files and stuck them on
> my Apache 1.3.23 server. All browsers could display the
> PDFs just fine. Then I set up Tomcat 4.0.3 to server the
> same files directly without going through Apache. MSIE worked,
> but both NS browsers gave a blank page with no Acrobat plugin
> toolbar. Again NS6 managed to start an Acrobat process, NS4
> didn't.
>
> My production environment is Apache 1.3.23 and Tomcat 4.0.3
> connected with mod_jk.
>
>
>
> --
> To unsubscribe, e-mail:
> <ma...@jakarta.apache.org>
> For additional commands, e-mail:
> <ma...@jakarta.apache.org>
>
>
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