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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/11/19 08:52:27 UTC
[Issue 126671] New: writer crashes on doc open
https://bz.apache.org/ooo/show_bug.cgi?id=126671
Issue ID: 126671
Issue Type: DEFECT
Summary: writer crashes on doc open
Product: Writer
Version: 4.1.2
Hardware: PC
OS: Windows 8, 8.1
Status: UNCONFIRMED
Severity: Critical
Priority: P5 (lowest)
Component: open-import
Assignee: issues@openoffice.apache.org
Reporter: andr_ru@mail.ru
Created attachment 85142
--> https://bz.apache.org/ooo/attachment.cgi?id=85142&action=edit
file which crash Writer. Language - russian.
when I open the file in ms office all right, I can see the text and can be
edited.
when I open the file in the OO Writer program crashes
may be invalid file, I do not know. I did not create the file.
It is present on Windows 7 x64, Windows 8.1 x64. Others not tested.
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
Matthias Seidel <ms...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Latest|4.1.13 |4.1.14
Confirmation in| |
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Ever confirmed|0 |1
Status|UNCONFIRMED |CONFIRMED
CC| |orcmid@apache.org
--- Comment #4 from orcmid <or...@apache.org> ---
I confirm that the Russian Language document opens fine in Word 2016 on Windows
10 Pro x64.
Opening the file on the same system with Apache OpenOffice 4.1.2 provides an
immediate crash report ("stopped working") from Windows. This appears to
happen during the conversion from .doc format.
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
Matthias Seidel <ms...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |crash
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
Matthias Seidel <ms...@apache.org> changed:
What |Removed |Added
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CC| |mseidel@apache.org
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
--- Comment #2 from vzhik <an...@mail.ru> ---
(In reply to Robert Pollak from comment #1)
> LibreOffice Writer does not crash with this file.
Thanks. It is better than anything.
Only in LibreOffice formatting is a little lost.
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
--- Comment #5 from orcmid <or...@apache.org> ---
(In reply to orcmid from comment #4)
> I confirm that the Russian Language document opens fine in Word 2016 on
> Windows 10 Pro x64.
>
> Opening the file on the same system with Apache OpenOffice 4.1.2 provides an
> immediate crash report ("stopped working") from Windows. This appears to
> happen during the conversion from .doc format.
A couple of additional observations:
1. The original .doc file has tracked changes.
2. Opening the file in LibreOffice 5.0.0 x64 succeeds although the formatting
is messed up, leading to a 33 page document instead of the 14 pages show in
Word 2016 with only change bars and not the changes. With the deletions and
insertions made visible in Word 2016, the document only expands to 16 pages.
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
Theodore Matula <bu...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |buddymatula@gmail.com
--- Comment #3 from Theodore Matula <bu...@gmail.com> ---
Summary: I was able to reproduce this bug with the file provided in this
report. I tried to open this in both Microsoft Word 2010 and Open Office 4.1.2
I should note that I most of my settings are default and in English, so maybe
this has to do with some language settings or language packs? I'm thinking that
maybe the issue is with the Russian Language of the file. Any further analysis
would be helpful.
Version: 4.1.2 AOO412m3(Build:9782) - Rev. 1709696
Specs:
OS: Windows 10 64-bit
Processor: Intel 17 2600k 3.4 Ghz
Graphics Card: Nvidia GTX 770 (2gb VRam)
RAM: 8 GB
Monitor: Asus 24" Monitor
Steps for Open Office:
1. Open a new document in Open Office Writer
2. Click File->Open
3. Select the document attached to this report and Click Open
Result: A window pops up that says "Open Office Has Stopped Working".
Steps for Microsoft Word 2010:
1. Open a new document in Word 2010
2. Click File->Open
3. Select the document attached to this report and Click Open
Result: The file opens and is ready to typed in.
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
Robert Pollak <ro...@mykolab.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |robert.pollak@mykolab.com
--- Comment #1 from Robert Pollak <ro...@mykolab.com> ---
LibreOffice Writer does not crash with this file.
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[Issue 126671] writer crashes on doc open
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126671
Matthias Seidel <ms...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Latest|--- |4.1.13
Confirmation in| |
OS|Windows 8, 8.1 |Windows 10
--- Comment #6 from Matthias Seidel <ms...@apache.org> ---
I was able to open the attached doc with AOO 4.1.13 on Ubuntu 16.04 without
problem.
I get a 16 page document in Cyrillic including comments and changes.
I did not check the formatting.
On Windows 10 I get a crash during the initial import.
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