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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/11/15 04:18:40 UTC

[Bug 121356] New: Crash when loading pptx file second/third time after deleting user installation directory.

https://issues.apache.org/ooo/show_bug.cgi?id=121356

          Priority: P3
            Bug ID: 121356
          Assignee: ooo-issues@incubator.apache.org
           Summary: Crash when loading pptx file second/third time after
                    deleting user installation directory.
          Severity: major
        Issue Type: DEFECT
    Classification: Application
                OS: Windows XP
          Reporter: lilinyi921734@gmail.com
          Hardware: All
            Status: CONFIRMED
           Version: AOO350-dev
         Component: open-import
           Product: presentation

Build: r1407366

Just found on Windows XP.

Step:
1. Delete aoo user installation directory.(C:\Documents and
Settings\username\Application Data\OpenOffice.org)
2. Open OO and open the pptx file:
https://svn.apache.org/repos/asf/incubator/ooo/trunk/test/testgui/data/pvt/plain_200p.pptx
3. The file will be opened successfully. Then close OO.
4. Open OO again and open the pptx file.

While loading, OO triggered recovery process, then crashed.
This crash usually happened the second/third time of loading this file after
deleting user installation directory.

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[Bug 121356] Crash when loading pptx file second/third time after deleting user installation directory.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121356

Andre <aw...@googlemail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |awf.aoo@googlemail.com

--- Comment #1 from Andre <aw...@googlemail.com> ---
I can not reproduce the crash on Windows7.

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4.0.0_release_blocker denied: [Bug 121356] Crash when loading pptx file second/third time after deleting user installation directory.

Posted by bu...@apache.org.
jsc@apache.org has denied fanyuzhen@gmail.com's request for
4.0.0_release_blocker:
Bug 121356: Crash when loading pptx file second/third time after deleting user
installation directory.
https://issues.apache.org/ooo/show_bug.cgi?id=121356


------- Additional Comments from jsc@apache.org
remove showstopper request

[Bug 121356] Crash when loading pptx file second/third time after deleting user installation directory.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121356

fanyuzhen@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |fanyuzhen@gmail.com
              Flags|                            |4.0.0_release_blocker?

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[Bug 121356] Crash when loading pptx file second/third time after deleting user installation directory.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121356

Armin Le Grand <Ar...@me.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |Armin.Le.Grand@me.com

--- Comment #2 from Armin Le Grand <Ar...@me.com> ---
ALG: tried but could not reproduce on Win7.

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[Bug 121356] Crash when loading pptx file second/third time after deleting user installation directory.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121356

jsc@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jsc@apache.org
              Flags|4.0.0_release_blocker?      |4.0.0_release_blocker-

--- Comment #4 from jsc@apache.org ---
remove showstopper request

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[Issue 121356] Crash when loading pptx file second/third time after deleting user profile

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121356

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
         Resolution|---                         |IRREPRODUCIBLE
            Summary|Crash when loading pptx     |Crash when loading pptx
                   |file second/third time      |file second/third time
                   |after deleting user         |after deleting user profile
                   |installation directory.     |

--- Comment #5 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
NOT Reproducible with server installation of "AOO 4.0.0 Final – German UI /
German locale [AOO400m3(Build:9702) - Rev. 1503704 2013-07-16 14:54:56 (Di, 16
Jul 2013)]" on German German WIN7 Home Premium (64bit)", Common 4.0-dev User
Profile:

I closed  and reopened 10 times after having had renamed user profile - no
crash.

An open-import problem here is that after having opened the document the undo
stack already contains 20 items, what might be related to crash.

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[Bug 121356] Crash when loading pptx file second/third time after deleting user installation directory.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121356

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |UNCONFIRMED
                 CC|                            |orw@apache.org
     Ever confirmed|1                           |0

--- Comment #3 from Oliver-Rainer Wittmann <or...@apache.org> ---
looks like that this issue not reproducible
--> no release blocker.

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[Issue 121356] Crash when loading pptx file second/third time after deleting user profile

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121356

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=124618

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