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Posted to commits@lucene.apache.org by Apache Wiki <wi...@apache.org> on 2016/03/20 16:56:51 UTC

[Solr Wiki] Update of "UsingMailingLists" by ShawnHeisey

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The "UsingMailingLists" page has been changed by ShawnHeisey:
https://wiki.apache.org/solr/UsingMailingLists?action=diff&rev1=11&rev2=12

Comment:
Added info about vague questions.

  == Some general guidelines ==
   *First and foremost: Try to find the answer before posting. There's no faster way to get the answer to your question than finding it's already been answered. Some of the places to look are:
    * The Official Solr Documentation: https://lucene.apache.org/solr/documentation.html
-     * In particular, check the Solr Reference Guide for the version of Solr you are using, or check the [[https://cwiki.apache.org/confluence/display/solr/|the live draft]] of the next version of the guide for the latest updates. 
+     * In particular, check the Solr Reference Guide for the version of Solr you are using, or check the [[https://cwiki.apache.org/confluence/display/solr/|the live draft]] of the next version of the guide for the latest updates.
    * The Solr Community Wiki: https://wiki.apache.org/solr/
    * Search the users' list archives. Try the nabble searchable archive at: http://old.nabble.com/Solr-f14479.html. !LucidWorks and Sematext also maintain SOLR-powered archives at: http://find.searchhub.org/ and http://search-lucene.com/.
    *And, of course, web searches (Google, Cuil, or other favorite web search engine).
@@ -23, +23 @@

     * '''NOTE:''' this document provides generic advice about asking questions, please do not attempt to contact any email address listed on that doc with your Solr questions.)
  
   *State the problem you're experiencing in the subject line. This allows readers with knowledge of that topic to focus in on it, or skip it if they're clueless.
+ 
+  *Details matter.  If you ask/state something very vague and simple like "indexing doesn't work", it usually won't be possible for anyone to figure out exactly what's gone wrong and help you.
  
   *Provide as much ''relevant'' context as you can. Remember that your readers have no context for your post. They haven't seen what you have (or haven't) tried. And they most certainly can't see any output. Provide this information. See below for specifics. The points below apply to all.
    *Let your readers know what you've found at http://localhost:8983/solr/admin/. Note your local installation's URL may differ. Particularly helpful links on that page, besides the page itself, are "analysis" and "schema browser". Take some time to get familiar with the admin page, it'll provide you a wealth of information.