Re: Email Issue

[Maxim Solodovnik <so...@gmail.com>]

were you able to find out what is wrong?

On Tue, Apr 26, 2016 at 11:10 AM, Maxim Solodovnik <so...@gmail.com>
wrote:

> We are using javax-mail for mail sending, which is standard way in Java.
> Error level might be insufficient
> Please try to change log level for javax.mail
>
> Open conf/logback.xml
> Add logger for javax.mail with level DEBUG
> Check logs
>
> WBR, Maxim
> (from mobile, sorry for the typos)
> On Apr 26, 2016 09:52, "Leland Corso Sr." <lc...@jbs-systems.net> wrote:
>
>> Maxim,
>>
>> How can I trouble shoot this issue.  The error doesn't provide enough
>> information for adequately troubleshoot this issue.
>>
>> On 04/23/2016 10:53 PM, Maxim Solodovnik wrote:
>>
>> Actually there was timeout while waiting for the server response on mail
>> sending
>> "javax.mail.MessagingException: Exception reading response"
>> "Caused by: java.net.SocketTimeoutException: Read timed out"
>>
>> Looks like network issue, of maybe ports are closed?
>>
>> On Sun, Apr 24, 2016 at 1:02 AM, Leland Corso Sr. <lcorso@jbs-systems.net
>> > wrote:
>>
>>> This is an exert from my log file DEBUG 04-23 14:52:11.280
>>> o.a.o.c.m.MailHandler:274
>>> [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-3] -
>>> Number of emails in init queue 1
>>> DEBUG 04-23 14:52:11.292 o.a.o.c.m.MailHandler:233 [taskExecutor-1] -
>>> Message sending in progress
>>> DEBUG 04-23 14:52:11.292 o.a.o.c.m.MailHandler:234 [taskExecutor-1] -
>>> To: lcorso@linked.exchange
>>> DEBUG 04-23 14:52:11.292 o.a.o.c.m.MailHandler:235 [taskExecutor-1] -
>>> Subject: Join My Conference
>>> DEBUG 04-23 14:52:11.292 o.a.o.c.m.MailHandler:197 [taskExecutor-1] -
>>> getMimeMessage
>>> DEBUG 04-23 14:52:11.293 o.a.o.c.m.MailHandler:160 [taskExecutor-1] -
>>> getBasicMimeMessage
>>> DEBUG 04-23 14:52:11.293 o.a.o.c.m.MailHandler:203 [taskExecutor-1] -
>>> setReplyTo leland.corso@linkedagency.com
>>> DEBUG 04-23 14:52:11.295 o.a.o.c.m.MailHandler:279
>>> [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-3] -
>>> ... sendMails done.
>>> DEBUG 04-23 14:52:15.497 o.a.o.c.m.MailHandler:272
>>> [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-3] -
>>> sendMails enter ...
>>> DEBUG 04-23 14:52:15.501 o.a.o.c.m.MailHandler:274
>>> [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-3] -
>>> Number of emails in init queue 0
>>> DEBUG 04-23 14:52:15.501 o.a.o.c.m.MailHandler:279
>>> [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-3] -
>>> ... sendMails done.
>>> DEBUG 04-23 14:52:23.830 o.a.o.c.r.r.ScopeApplicationAdapter:680
>>> [RTMPConnectionExecutor-1] - start streamBroadcastClose broadcast close: 1
>>> DEBUG 04-23 14:52:23.830 o.a.o.c.r.r.ScopeApplicationAdapter:715
>>> [RTMPConnectionExecutor-1] - sendClientBroadcastNotifications: 1
>>> DEBUG 04-23 14:52:23.830 o.a.o.c.r.r.ScopeApplicationAdapter:716
>>> [RTMPConnectionExecutor-1] - sendClientBroadcastNotifications : Client
>>> [streamid=1, publicSID=3afcdc385a6b3459c3d06461df20f149,
>>> isScreenClient=false, isMobile = false, roomId=7, broadCastID=1, userId=1,
>>> avsettings=av, isRecording=false, recordingId=null,
>>> recordingMetaDataId=null, screenPublishStarted=false, interviewPodId=-1,
>>> server=null] 1
>>> DEBUG 04-23 14:52:23.836 o.a.o.c.r.r.ScopeApplicationAdapter:476
>>> [RTMPConnectionExecutor-2] - logicalRoomLeave
>>> DEBUG 04-23 14:52:23.836 o.a.o.c.r.r.ScopeApplicationAdapter:481
>>> [RTMPConnectionExecutor-2] - 1 is leaving
>>> DEBUG 04-23 14:52:23.836 o.a.o.c.r.r.ScopeApplicationAdapter:503
>>> [RTMPConnectionExecutor-2] - currentClient Client [streamid=1,
>>> publicSID=3afcdc385a6b3459c3d06461df20f149, isScreenClient=false, isMobile
>>> = false, roomId=7, broadCastID=1, userId=1, avsettings=av,
>>> isRecording=false, recordingId=null, recordingMetaDataId=null,
>>> screenPublishStarted=false, interviewPodId=-1, server=null]
>>> DEBUG 04-23 14:52:23.837 o.a.o.d.d.l.ConferenceLogDao:52
>>> [RTMPConnectionExecutor-2] - [addConferenceLog]:
>>> org.apache.openmeetings.db.entity.log.ConferenceLog@377b3802
>>> DEBUG 04-23 14:52:23.849 o.a.o.c.r.WhiteBoardService:428
>>> [RTMPConnectionExecutor-2] - removeUserFromAllLists
>>> this.whiteBoardObjectListManager:
>>> org.apache.openmeetings.core.data.whiteboard.WhiteBoardObjectSyncManager@1318a8a2
>>> DEBUG 04-23 14:52:23.849 o.a.o.c.r.WhiteBoardService:429
>>> [RTMPConnectionExecutor-2] - removeUserFromAllLists roomId: 7
>>> DEBUG 04-23 14:52:23.850 o.a.o.c.r.WhiteBoardService:443
>>> [RTMPConnectionExecutor-2] - scope Scope [name=7,
>>> path=/default/Linked.Exchange, type=ROOM, autoStart=true,
>>> creationTime=1461437455209, depth=2, enabled=true, running=true]
>>> DEBUG 04-23 14:52:23.850 o.a.o.c.r.r.ScopeApplicationAdapter:516
>>> [RTMPConnectionExecutor-2] - removing Username lcorso Sat Apr 23 14:50:55
>>> EDT 2016 streamid: 1
>>> TRACE 04-23 14:52:23.850 o.a.o.c.r.r.ScopeApplicationAdapter:1727
>>> [Thread-19] - [MessageSender] -> 'sending message' sendSyncCompleteFlag,
>>> null
>>> DEBUG 04-23 14:52:23.850 o.a.o.c.r.r.ScopeApplicationAdapter:537
>>> [RTMPConnectionExecutor-2] - currentScope Scope [name=7,
>>> path=/default/Linked.Exchange, type=ROOM, autoStart=true,
>>> creationTime=1461437455209, depth=2, enabled=true, running=true]
>>> TRACE 04-23 14:52:23.851 o.a.o.c.r.r.ScopeApplicationAdapter:1741
>>> [Thread-19] - [MessageSender] -> 'sending message to 0 clients, DONE'
>>> sendSyncCompleteFlag
>>> DEBUG 04-23 14:52:23.851 o.a.o.c.r.r.ScopeApplicationAdapter:543
>>> [RTMPConnectionExecutor-2] - sending roomDisconnect to RTMPMinaConnection
>>> from 68.63.57.74 (in: 6817 out: 74510) session: DTJLAYKPHONW5 state:
>>> connected  client id 1
>>> TRACE 04-23 14:52:23.851 o.a.o.c.r.r.ScopeApplicationAdapter:1727
>>> [Thread-20] - [MessageSender] -> 'sending message'
>>> sendImagesSyncCompleteFlag, [Ljava.lang.Object;@53e78ae2
>>> TRACE 04-23 14:52:23.855 o.a.o.c.r.r.ScopeApplicationAdapter:1741
>>> [Thread-20] - [MessageSender] -> 'sending message to 1 clients, DONE'
>>> sendImagesSyncCompleteFlag
>>> DEBUG 04-23 14:52:24.035 o.a.o.c.r.r.ScopeApplicationAdapter:451
>>> [NioProcessor-3] - roomLeave 1 0 /Linked.Exchange/7 7
>>> DEBUG 04-23 14:52:24.036 o.a.o.c.s.SessionManager:121 [NioProcessor-3] -
>>> Tried to get a non existing Client 1 server null
>>> DEBUG 04-23 14:52:31.724 o.a.o.d.d.s.LdapConfigDao:82
>>> [http-nio-0.0.0.0-5080-exec-9] - getActiveLdapConfigs
>>> DEBUG 04-23 14:52:36.260 o.a.o.s.q.s.MeetingReminderJob:35
>>> [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-4] -
>>> MeetingReminderJob.execute
>>> DEBUG 04-23 14:52:40.488 o.a.o.s.q.s.MeetingReminderJob:35
>>> [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-4] -
>>> MeetingReminderJob.execute
>>> ERROR 04-23 14:52:41.359 o.a.o.c.m.MailHandler:243 [taskExecutor-1] -
>>> Error while sending message
>>> javax.mail.MessagingException: Exception reading response
>>>     at
>>> com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2351)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at
>>> com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2078)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at
>>> com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:699)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at javax.mail.Service.connect(Service.java:388)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at javax.mail.Service.connect(Service.java:246)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at javax.mail.Service.connect(Service.java:195)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at javax.mail.Transport.send0(Transport.java:254)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at javax.mail.Transport.send(Transport.java:124)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at
>>> org.apache.openmeetings.core.mail.MailHandler$2.run(MailHandler.java:239)
>>> ~[openmeetings-core-3.1.1.jar:3.1.1]
>>>     at
>>> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
>>> [na:1.8.0_77]
>>>     at
>>> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
>>> [na:1.8.0_77]
>>>     at java.lang.Thread.run(Thread.java:745) [na:1.8.0_77]
>>> Caused by: java.net.SocketTimeoutException: Read timed out
>>>     at java.net.SocketInputStream.socketRead0(Native Method)
>>> ~[na:1.8.0_77]
>>>     at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
>>> ~[na:1.8.0_77]
>>>     at java.net.SocketInputStream.read(SocketInputStream.java:170)
>>> ~[na:1.8.0_77]
>>>     at java.net.SocketInputStream.read(SocketInputStream.java:141)
>>> ~[na:1.8.0_77]
>>>     at
>>> com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:124)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
>>> ~[na:1.8.0_77]
>>>     at java.io.BufferedInputStream.read(BufferedInputStream.java:265)
>>> ~[na:1.8.0_77]
>>>     at
>>> com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:92)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     at
>>> com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2331)
>>> ~[javax.mail-1.5.5.jar:1.5.5]
>>>     ... 11 common frames omitted
>>>
>>>
>>>
>>> On 04/23/2016 02:23 AM, Leland Corso Sr. wrote:
>>>
>>> When you say check the bd table email_queue are you speaking on the
>>> openmeeting machine or theemail server.  If you mean the email server I've
>>> looked there and it the mails aren't reaching it to send out yet I can
>>> connect via telnet so I know the connection is available.
>>>
>>> On 04/23/2016 01:41 AM, Maxim Solodovnik wrote:
>>>
>>> It is definitely doesn't matter
>>> I would check server logs and server folders for incoming outgoing emails
>>> Additional place to check: DB table email_queue
>>>
>>> On Sat, Apr 23, 2016 at 2:10 AM, Leland Corso Sr. <
>>> <lc...@jbs-systems.net> wrote:
>>>
>>>> Hi,
>>>>
>>>> I'm having an issue sending emails from openmeetings.  I've verified
>>>> that configuration is correct.  And the log file says the email was sent.
>>>> The issue is that the email never gets delivered to the recipient.  I have
>>>> checked the email server and it doesnt show any errors but the email from
>>>> the sending account does not reflect the email even exists.
>>>> I have configured
>>>>  smtp_server = my_mail.server.com
>>>>  email port = 465
>>>>  Email acct = noreplay@mydomain.com
>>>>  SMTP acct = noreplay@mydomain.com
>>>>  Password  = mypassword
>>>>  enable SMTP = 1
>>>>
>>>> It was working but seems after I changed the default path from
>>>> ./webapps/openmeetings/ to ./webapps/Linked.Exchange/ and edited config.xml
>>>> entries (<webAppRootKey>Linked.Exchange</webAppRootKey> &
>>>> <httpRootKey>/Linked.Exchange/</httpRootKey>) it stopped working.  Does it
>>>> matter whether frontend registration is available or not?  My assumption is
>>>> that it does not matter.
>>>> --
>>>>
>>>> *Leland Corso Sr. *
>>>>
>>>
>>>
>>>
>>> --
>>> WBR
>>> Maxim aka solomax
>>>
>>>
>>>
>>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>>
>>


-- 
WBR
Maxim aka solomax