Page not completing loading - ideas?

[Andre-John Mas <an...@gmail.com>]

Hi,

We recently encountered an issue on one of our integration machines,  
where a fews pages will not finish loading (actually it will, but only  
after around 4 minutes), and this is not even a large page. The same  
tomcat and web application work fine on the local development  
workstation and pre-integration server. Because the integration  
machine is managed by the customer, we aren't allowed to make any  
modifications to tomcat or the webapp without their consent (which is  
not always easy politically). For this reason we need to be able work  
out what could be causing the issue.

Does anyone have any ideas of how to go about analysing the issue?

We are using Linux, Tomcat 5.5.27 and JDK 1.6. The pages are rendered  
using XSL (I suspect this issue might be here, but nothing in the logs  
help).

André-John
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
For additional commands, e-mail: users-help@tomcat.apache.org

RE: Page not completing loading - ideas?

[Martin Gainty <mg...@hotmail.com>]

Andre

can you display contents of
$CATALINA_HOME/conf/web.xml
localXsltFile
globalXsltFile
http://tomcat.apache.org/tomcat-5.5-doc/default-servlet.html

Bon Chance,
Martin Gainty 
______________________________________________ 
Disclaimer and Confidentiality/Verzicht und Vertraulichkeitanmerkung/Note de déni et de confidentialité
This message is confidential. If you should not be the intended receiver, then we ask politely to report. Each unauthorized forwarding or manufacturing of a copy is inadmissible. This message serves only for the exchange of information and has no legal binding effect. Due to the easy manipulation of emails we cannot take responsibility over the the contents.
Diese Nachricht ist vertraulich. Sollten Sie nicht der vorgesehene Empfaenger sein, so bitten wir hoeflich um eine Mitteilung. Jede unbefugte Weiterleitung oder Fertigung einer Kopie ist unzulaessig. Diese Nachricht dient lediglich dem Austausch von Informationen und entfaltet keine rechtliche Bindungswirkung. Aufgrund der leichten Manipulierbarkeit von E-Mails koennen wir keine Haftung fuer den Inhalt uebernehmen.
Ce message est confidentiel et peut être privilégié. Si vous n'êtes pas le destinataire prévu, nous te demandons avec bonté que pour satisfaire informez l'expéditeur. N'importe quelle diffusion non autorisée ou la copie de ceci est interdite. Ce message sert à l'information seulement et n'aura pas n'importe quel effet légalement obligatoire. Étant donné que les email peuvent facilement être sujets à la manipulation, nous ne pouvons accepter aucune responsabilité pour le contenu fourni.




> From: andrejohn.mas@gmail.com
> To: users@tomcat.apache.org
> Subject: Page not completing loading - ideas?
> Date: Wed, 13 May 2009 19:01:14 -0400
> 
> Hi,
> 
> We recently encountered an issue on one of our integration machines,  
> where a fews pages will not finish loading (actually it will, but only  
> after around 4 minutes), and this is not even a large page. The same  
> tomcat and web application work fine on the local development  
> workstation and pre-integration server. Because the integration  
> machine is managed by the customer, we aren't allowed to make any  
> modifications to tomcat or the webapp without their consent (which is  
> not always easy politically). For this reason we need to be able work  
> out what could be causing the issue.
> 
> Does anyone have any ideas of how to go about analysing the issue?
> 
> We are using Linux, Tomcat 5.5.27 and JDK 1.6. The pages are rendered  
> using XSL (I suspect this issue might be here, but nothing in the logs  
> help).
> 
> André-John
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
> For additional commands, e-mail: users-help@tomcat.apache.org
> 

_________________________________________________________________
Hotmail® goes with you. 
http://windowslive.com/Tutorial/Hotmail/Mobile?ocid=TXT_TAGLM_WL_HM_Tutorial_Mobile1_052009

Re: Page not completing loading - ideas?

[Andre-John Mas <aj...@sympatico.ca>]

On 13-May-2009, at 21:14, Caldarale, Charles R wrote:

>> From: Andre-John Mas [mailto:andrejohn.mas@gmail.com]
>> Subject: Page not completing loading - ideas?
>>
>> Does anyone have any ideas of how to go about analysing the issue?
>
> I'd start with a Wireshark capture/trace on the client workstation  
> to see exactly what's going on over the network.  If you can get a  
> Tomcat AccessLogValve trace from the integration server to correlate  
> with it, that would help.

I was told that a day later it was back to normal.  Apparently the  
only thing that changed was the CMS content. This is resolved for now.

André-John
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
For additional commands, e-mail: users-help@tomcat.apache.org

RE: Page not completing loading - ideas?

["Caldarale, Charles R" <Ch...@unisys.com>]

> From: Andre-John Mas [mailto:andrejohn.mas@gmail.com]
> Subject: Page not completing loading - ideas?
> 
> Does anyone have any ideas of how to go about analysing the issue?

I'd start with a Wireshark capture/trace on the client workstation to see exactly what's going on over the network.  If you can get a Tomcat AccessLogValve trace from the integration server to correlate with it, that would help.

 - Chuck


THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers.


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
For additional commands, e-mail: users-help@tomcat.apache.org