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Posted to commits@camel.apache.org by bu...@apache.org on 2012/05/04 00:18:56 UTC
svn commit: r815643 - in /websites/production/camel/content:
cache/main.pageCache how-can-i-get-help.html support.html
Author: buildbot
Date: Thu May 3 22:18:56 2012
New Revision: 815643
Log:
Production update by buildbot for camel
Modified:
websites/production/camel/content/cache/main.pageCache
websites/production/camel/content/how-can-i-get-help.html
websites/production/camel/content/support.html
Modified: websites/production/camel/content/cache/main.pageCache
==============================================================================
Binary files - no diff available.
Modified: websites/production/camel/content/how-can-i-get-help.html
==============================================================================
--- websites/production/camel/content/how-can-i-get-help.html (original)
+++ websites/production/camel/content/how-can-i-get-help.html Thu May 3 22:18:56 2012
@@ -77,19 +77,18 @@
<td valign="top" width="100%">
<div class="wiki-content maincontent"><h2><a shape="rect" name="HowcanIgethelp-GettingHelp"></a>Getting Help</h2>
-<p>If you are experiencing problems using Camel then please report your problem to our <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a> this allows the entire community to help with your problem. If indeed a bug or issue has been identified in the Camel software then report a ticket in the <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">Issue Tracker</a>. Please refrain from creating a ticket immediately in the issue tracker, unless you are certain its an issue in the Camel software. If you are in doubt we appreciate using the <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a> first.</p>
+<p>If you are experiencing problems using Camel then please report your problem to our <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a>. This allows the entire community to help with your problem. If indeed a bug has been identified in the Camel software, then document the problem in our <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">Issue Tracker</a>. Please refrain from immediately opening a ticket in the issue tracker unless you are certain it's a problem in the Camel software. If you are in doubt, we appreciate asking the <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a> first.</p>
<ul><li><a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">Issue Tracker</a></li><li><a shape="rect" class="external-link" href="http://camel.apache.org/discussion-forums.html">Discussion Forums</a></li><li><a shape="rect" href="faq.html" title="FAQ">FAQ</a></li></ul>
<h3><a shape="rect" name="HowcanIgethelp-Alternativediscussionforums"></a>Alternative discussion forums</h3>
-<p>Outside Apache, there is also a number of sites, that offers discussion forums. For example there is a dedicated <a shape="rect" class="external-link" href="http://stackoverflow.com/questions/tagged/apache-camel" rel="nofollow">Apache Camel forum at stackoverflow</a>. You may find existing QA that can help you..</p>
+<p>There's a number of sites outside Apache that offer discussion forums on Camel. For example, <a shape="rect" class="external-link" href="http://stackoverflow.com/" rel="nofollow">Stack Overflow</a> is a popular Q & A site with a <a shape="rect" class="external-link" href="http://stackoverflow.com/questions/tagged/apache-camel" rel="nofollow">dedicated Apache Camel forum</a>. You are also likely to find helpful discussions on technical blogs, on <a shape="rect" class="external-link" href="https://www.google.com/search?q=apache+camel" rel="nofollow">Google</a>, or even on <a shape="rect" class="external-link" href="https://twitter.com/#!/search/apache%20camel" rel="nofollow">Twitter</a>. </p>
<h3><a shape="rect" name="HowcanIgethelp-Howtogethelp"></a>How to get help</h3>
-<p>Before you report a problem you might want to read the <a shape="rect" href="faq.html" title="FAQ">FAQ</a>. <br clear="none">
-Whenever you are reporting a problem please be sure to include as much information as possible; the more we know the more chance of a quicker resolution.</p>
-
-<ul><li><b>which version of the software</b></li><li>what platform and JDK?</li><li>any particularly container being used - if so what version</li><li>stack traces generally really help! If in doubt include the whole thing; often exceptions get wrapped in other exceptions and the exception right near the bottom explains the actual error, not the first few lines at the top. It's very easy for us to skim-read past unnecessary parts of a stack trace.</li><li>log output can be useful too; sometimes <a shape="rect" href="how-do-i-change-the-logging.html" title="How do I change the logging">enabling DEBUG logging</a> can help</li><li>your code & configuration files are often useful</li><li>did it work before, what have you changed to break it</li><li>try upgrading to the latest release and see if its fixed in that release</li><li>try the latest SNAPSHOT to see if its fixed in that release</li><li>search the user forum to see if has been discussed before</li><li>see the knowns
issues section in the release notes</li><li>and check the <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">issue tracker</a> if the issue already have been reported</li></ul>
+<p>Before you report a problem, you may wish to read the <a shape="rect" href="faq.html" title="FAQ">FAQ</a>. <br clear="none">
+When you report an issue, please be sure to include as much information as possible. The more we know, the easier it is to reach an effective solution quickly. </p>
+<ul><li><b>what are the version numbers of involved software components?</b></li><li>what platform and JDK?</li><li>any particular container being used? and if so, what version?</li><li>stack traces generally really help! If in doubt, include the whole thing; often exceptions get wrapped in other exceptions and the exception right near the bottom explains the actual error, not the first few lines at the top. It's very easy for us to skim-read past unnecessary parts of a stack trace.</li><li>log output can be useful too; sometimes <a shape="rect" href="how-do-i-change-the-logging.html" title="How do I change the logging">enabling DEBUG logging</a> can help</li><li>your code & configuration files are often useful</li><li>did it work before? what have you changed to break it?</li><li>try upgrading to the latest release and see if it's fixed there</li><li>try the latest SNAPSHOT to see if it's fixed in the pre-release</li><li>search the user forum to see if has been discusse
d before</li><li>see the "known issues" section in the release notes</li><li>and check the <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">issue tracker</a> to see if the issue has already been reported</li></ul>
<h3><a shape="rect" name="HowcanIgethelp-Howtogethelpfaster"></a>How to get help faster</h3>
Modified: websites/production/camel/content/support.html
==============================================================================
--- websites/production/camel/content/support.html (original)
+++ websites/production/camel/content/support.html Thu May 3 22:18:56 2012
@@ -77,19 +77,18 @@
<td valign="top" width="100%">
<div class="wiki-content maincontent"><h2><a shape="rect" name="Support-GettingHelp"></a>Getting Help</h2>
-<p>If you are experiencing problems using Camel then please report your problem to our <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a> this allows the entire community to help with your problem. If indeed a bug or issue has been identified in the Camel software then report a ticket in the <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">Issue Tracker</a>. Please refrain from creating a ticket immediately in the issue tracker, unless you are certain its an issue in the Camel software. If you are in doubt we appreciate using the <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a> first.</p>
+<p>If you are experiencing problems using Camel then please report your problem to our <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a>. This allows the entire community to help with your problem. If indeed a bug has been identified in the Camel software, then document the problem in our <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">Issue Tracker</a>. Please refrain from immediately opening a ticket in the issue tracker unless you are certain it's a problem in the Camel software. If you are in doubt, we appreciate asking the <a shape="rect" href="discussion-forums.html" title="Discussion Forums">Discussion Forums</a> first.</p>
<ul><li><a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">Issue Tracker</a></li><li><a shape="rect" class="external-link" href="http://camel.apache.org/discussion-forums.html">Discussion Forums</a></li><li><a shape="rect" href="faq.html" title="FAQ">FAQ</a></li></ul>
<h3><a shape="rect" name="Support-Alternativediscussionforums"></a>Alternative discussion forums</h3>
-<p>Outside Apache, there is also a number of sites, that offers discussion forums. For example there is a dedicated <a shape="rect" class="external-link" href="http://stackoverflow.com/questions/tagged/apache-camel" rel="nofollow">Apache Camel forum at stackoverflow</a>. You may find existing QA that can help you..</p>
+<p>There's a number of sites outside Apache that offer discussion forums on Camel. For example, <a shape="rect" class="external-link" href="http://stackoverflow.com/" rel="nofollow">Stack Overflow</a> is a popular Q & A site with a <a shape="rect" class="external-link" href="http://stackoverflow.com/questions/tagged/apache-camel" rel="nofollow">dedicated Apache Camel forum</a>. You are also likely to find helpful discussions on technical blogs, on <a shape="rect" class="external-link" href="https://www.google.com/search?q=apache+camel" rel="nofollow">Google</a>, or even on <a shape="rect" class="external-link" href="https://twitter.com/#!/search/apache%20camel" rel="nofollow">Twitter</a>. </p>
<h3><a shape="rect" name="Support-Howtogethelp"></a>How to get help</h3>
-<p>Before you report a problem you might want to read the <a shape="rect" href="faq.html" title="FAQ">FAQ</a>. <br clear="none">
-Whenever you are reporting a problem please be sure to include as much information as possible; the more we know the more chance of a quicker resolution.</p>
-
-<ul><li><b>which version of the software</b></li><li>what platform and JDK?</li><li>any particularly container being used - if so what version</li><li>stack traces generally really help! If in doubt include the whole thing; often exceptions get wrapped in other exceptions and the exception right near the bottom explains the actual error, not the first few lines at the top. It's very easy for us to skim-read past unnecessary parts of a stack trace.</li><li>log output can be useful too; sometimes <a shape="rect" href="how-do-i-change-the-logging.html" title="How do I change the logging">enabling DEBUG logging</a> can help</li><li>your code & configuration files are often useful</li><li>did it work before, what have you changed to break it</li><li>try upgrading to the latest release and see if its fixed in that release</li><li>try the latest SNAPSHOT to see if its fixed in that release</li><li>search the user forum to see if has been discussed before</li><li>see the knowns
issues section in the release notes</li><li>and check the <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">issue tracker</a> if the issue already have been reported</li></ul>
+<p>Before you report a problem, you may wish to read the <a shape="rect" href="faq.html" title="FAQ">FAQ</a>. <br clear="none">
+When you report an issue, please be sure to include as much information as possible. The more we know, the easier it is to reach an effective solution quickly. </p>
+<ul><li><b>what are the version numbers of involved software components?</b></li><li>what platform and JDK?</li><li>any particular container being used? and if so, what version?</li><li>stack traces generally really help! If in doubt, include the whole thing; often exceptions get wrapped in other exceptions and the exception right near the bottom explains the actual error, not the first few lines at the top. It's very easy for us to skim-read past unnecessary parts of a stack trace.</li><li>log output can be useful too; sometimes <a shape="rect" href="how-do-i-change-the-logging.html" title="How do I change the logging">enabling DEBUG logging</a> can help</li><li>your code & configuration files are often useful</li><li>did it work before? what have you changed to break it?</li><li>try upgrading to the latest release and see if it's fixed there</li><li>try the latest SNAPSHOT to see if it's fixed in the pre-release</li><li>search the user forum to see if has been discusse
d before</li><li>see the "known issues" section in the release notes</li><li>and check the <a shape="rect" class="external-link" href="http://issues.apache.org/jira/browse/CAMEL">issue tracker</a> to see if the issue has already been reported</li></ul>
<h3><a shape="rect" name="Support-Howtogethelpfaster"></a>How to get help faster</h3>