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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/05/07 06:30:20 UTC
[Bug 122245] Fatal error when Launch
https://issues.apache.org/ooo/show_bug.cgi?id=122245
rainerbielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needmoreinfo, oooqa
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Summary|OpenOffice does NOT open - |Fatal error when Launch
|fatal error |
Severity|blocker |major
--- Comment #1 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
NOT reproducible with server installation of "AOO 3.4.1 – German UI / German
locale [AOO341m1(Build:9593) - Rev.1372282]" on WIN7 Home Premium (64bit)", own
separate user profile
This MIGHT be AOO related, but I think there is something wrong un user's PC.
@Laura Valandro:
If you don't even tell your WIN version it's difficult to help you, we need
precise information!
Please add all information requested in following:
f) add information
f3) concerning your PC
f4) concerning your Operating System (Version, Distribution, Language)
f5) concerning your AOO localization (UI language, Locale setting)
f7) how you launch AOO and how you opened the sample document
f8) Whether your problem persists when you renamed your user profile
before you launch AOO (please see
<https://wiki.documentfoundation.org/UserProfile#User_profile_location>)
f9) Whether that worked in former OOO / AOO Versions
For f8 you should try
f81) Rename User Profile folder from "...\AppData\Roaming\OpenOffice.org\3" to
"...\AppData\Roaming\OpenOffice.org\3_X" before you launch LibO
If that does not help:
f82) In your AOO program folder make a backup copy of file "bootstrap.ini" and
modify "UserInstallation=$SYSUSERCONFIG/OpenOffice.org/3" (or what ever you
will find there, please leave a note here) to
"UserInstallation=$ORIGIN/../Data/settings" and tell your results here.
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