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Posted to user@guacamole.apache.org by Brian Petr <ap...@gmail.com> on 2017/10/12 15:59:22 UTC

Guacamole "protocol is not installed"

I just installed Guacamole from apt-get on Lubuntu 17.04 (new VM I just
stood up), and have included libraries for all 3 main protocols (SSH, VNC,
RDP). I am able to login to the WebUI, but I am unable to use any of my
connections. Logs show "Support for selected protocol is not installed"
whether I use ssh, vnc, or rdp.

Thank you

Re: Guacamole "protocol is not installed"

Posted by Brian Petr <ap...@gmail.com>.
Silly Ubuntu. That did the trick. Thank you!

On Thu, Oct 12, 2017 at 12:05 PM, Nick Couchman <vn...@apache.org> wrote:

> Brian,
> What version of Guacamole gets installed?  If my searches are correct, the
> versions of Guacamole available in the Ubuntu repositories are 0.9.9 and
> 0.8.3 - very old versions of Guacamole.  You probably want to try
> downloading the source and installing following the build instructions:
>
> http://guacamole.incubator.apache.org/doc/gug/installing-guacamole.html
>
> Alternatively I believe the EPEL repository has relatively recent versions
> of Guacamole, so if you try CentOS or RHEL you might have better success
> with a recent-ish package-based install.
>
> -Nick
>
> On Thu, Oct 12, 2017 at 11:59 AM, Brian Petr <ap...@gmail.com> wrote:
>
>> I just installed Guacamole from apt-get on Lubuntu 17.04 (new VM I just
>> stood up), and have included libraries for all 3 main protocols (SSH, VNC,
>> RDP). I am able to login to the WebUI, but I am unable to use any of my
>> connections. Logs show "Support for selected protocol is not installed"
>> whether I use ssh, vnc, or rdp.
>>
>> Thank you
>>
>
>

Re: Guacamole "protocol is not installed"

Posted by Nick Couchman <vn...@apache.org>.
Brian,
What version of Guacamole gets installed?  If my searches are correct, the
versions of Guacamole available in the Ubuntu repositories are 0.9.9 and
0.8.3 - very old versions of Guacamole.  You probably want to try
downloading the source and installing following the build instructions:

http://guacamole.incubator.apache.org/doc/gug/installing-guacamole.html

Alternatively I believe the EPEL repository has relatively recent versions
of Guacamole, so if you try CentOS or RHEL you might have better success
with a recent-ish package-based install.

-Nick

On Thu, Oct 12, 2017 at 11:59 AM, Brian Petr <ap...@gmail.com> wrote:

> I just installed Guacamole from apt-get on Lubuntu 17.04 (new VM I just
> stood up), and have included libraries for all 3 main protocols (SSH, VNC,
> RDP). I am able to login to the WebUI, but I am unable to use any of my
> connections. Logs show "Support for selected protocol is not installed"
> whether I use ssh, vnc, or rdp.
>
> Thank you
>