[jira] [Commented] (GUACAMOLE-487) RDP server closed connection: Forcibly disconnected.

["Michael Jumper (JIRA)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/GUACAMOLE-487?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16334609#comment-16334609 ] 

Michael Jumper commented on GUACAMOLE-487:
------------------------------------------

{quote}
... Once im logged onto the rdp session, then from windows GUI, start / logoff i got an error message (Cf. first screenshot)

!RDP_Disconnected_issue1.png!
{quote}

This error occurs when the RDP server reports that it is closing the connection due to an RPC call, presumably due to administrative action or software running on the remote system.

{quote}
So far im using Guacamole 0.9.12 running on Ubuntu 16.04.2 LTS (GNU/Linux 4.4.0-62-generic x86_64) and also upgrade 0.9.9 on 0.9.13 and never had this problem.
{quote}

While Guacamole 0.9.12-incubating did not test for the disconnect reason code normally exposed by the RDP server (and thus would not be able to differentiate this from any other server-initiated disconnect), support for this error was present 0.9.13-incubating (see GUACAMOLE-208), and nothing has changed between 0.9.13-incubating and 0.9.14 with respect to RDP error handling. If you are seeing different behavior from 0.9.13-incubating, the difference is most likely within the remote desktop server.

{quote}
What should i check  to get Guacamole 0.9.14 running without this error message ?
{quote}

In this case, given the nature of the disconnect, what you're seeing is not an issue with Guacamole, but with the remote desktop server. You will need to investigate the remote desktop server to determine what is causing the remote desktop server to forcibly kill your connection.

> RDP server closed connection: Forcibly disconnected.
> ----------------------------------------------------
>
>                 Key: GUACAMOLE-487
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-487
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole
>    Affects Versions: 0.9.14
>         Environment: Ubuntu 16.04.3 LTS (GNU/Linux 4.4.0-62-generic x86_64) on VMware 5.5
>            Reporter: emma
>            Priority: Minor
>         Attachments: RDP_Disconnected_issue1.png, RDP_Disconnected_issue2.png, RDP_Disconnected_issue3.png
>
>
> Hi,
> I'm just installing and testing 0.9.14 version on Ubuntu 16.04.3 LTS (GNU/Linux 4.4.0-62-generic x86_64) with Tomcat8 and during my first tests i got an error while disconnecting from  RDP session from Windows 2003R2 or Windows 2012R2 (same issues).
> Once im logged onto the rdp session, then from windows GUI, start / logoff i got an error message (Cf. first screenshot)
> !RDP_Disconnected_issue1.png!
> Then if i click RECONNECT, and at the Windows logging screen click CANCEL the disconnection seems to operate properly (Cf. screenshot)
> !RDP_Disconnected_issue2.png!
> !RDP_Disconnected_issue3.png!
> So far im using Guacamole 0.9.12 running on Ubuntu 16.04.2 LTS (GNU/Linux 4.4.0-62-generic x86_64) and also upgrade 0.9.9 on 0.9.13 and never had this problem.
> What should i check  to get Guacamole 0.9.14 running without this error message ?
> All these servers were installed and setup with the same SOP.
> Thank you !



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