Windows VM in xenserver was suddenly crashed. want to know reason.

[Venkat Boggarapu <ve...@axiomio.com>]

Hi

Our cloud stack environment, we are using cloud stack 4.5.0, xenserver 6.2 and CPBM version 2.3.0

One of the Windows VM crashed suddenly, now I logged in to the machine, it is in fresh state without configuration installed which we installed later.

Without our knowledge how it crashed and suddenly back to fresh state?

When this situation arrives where we need to check the logs? Cloud you please share your valuable suggestion to move forward and check exactly what happened.

Can anyone.

Regrads,

Venkat Boggarapu

RE: Windows VM in xenserver was suddenly crashed. want to know reason.

[Suresh Sadhu <su...@accelerite.com>]

HI Venkat,

Check the log files @xenserver host[ check /var/log/SMlog, xensource.log] SM log  contains communication between CS MS and Xenserver host .
 
 Check the guestvm application logs for any drivers issues. Also Check  kernel crash dumps   enabled or not on your guestvm .if its enabled, please check and analyze  the kernel crash dump  for any kernel panics.

Refer below link:

https://support.microsoft.com/en-in/kb/972110



Regards
Sadhu
Chief Product Engineer, Accelerite.
www.accelerite.com



-----Original Message-----
From: Venkat Boggarapu [mailto:venkat.b@axiomio.com] 
Sent: Wednesday, March 23, 2016 3:05 PM
To: users@cloudstack.apache.org
Subject: Windows VM in xenserver was suddenly crashed. want to know reason.

Hi

Our cloud stack environment, we are using cloud stack 4.5.0, xenserver 6.2 and CPBM version 2.3.0

One of the Windows VM crashed suddenly, now I logged in to the machine, it is in fresh state without configuration installed which we installed later.

Without our knowledge how it crashed and suddenly back to fresh state?

When this situation arrives where we need to check the logs? Cloud you please share your valuable suggestion to move forward and check exactly what happened.

Can anyone.

Regrads,

Venkat Boggarapu




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