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Posted to dev@openoffice.apache.org by Rory O'Farrell <of...@iol.ie> on 2013/09/11 06:01:29 UTC
Interface problems 32 bit AOO/64 bit Windows
On en-Forum there have been a number of reports of printing problems, usually manifesting as not printing from AOO although printing correctly from other applications. Sometimes (rarely) such problems can be solved by reinstalling the printer drivers. I have also seen them reported for printing to network connected printers. The common factor is 32bit AOO and 64 bit windows.
One such case is current
http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191
We can dig out other examples if required.
For such reports (and fixes) one is at the mercy of the skill level of the user, which may not be expert. Before raising an issue for this, I bring the problem to the list to see if it has affected any list members.
I cannot myself test because I only have (legacy) 32 bit Windows.
--
Rory O'Farrell <of...@iol.ie>
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Re: Interface problems 32 bit AOO/64 bit Windows
Posted by Armin Le Grand <Ar...@me.com>.
On 11.09.2013 14:47, Rory O'Farrell wrote:
> On Wed, 11 Sep 2013 08:44:51 -0400
> Rob Weir <ro...@apache.org> wrote:
>
>> On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell <of...@iol.ie> wrote:
>>> On en-Forum there have been a number of reports of printing problems, usually manifesting as not printing from AOO although printing correctly from other applications. Sometimes (rarely) such problems can be solved by reinstalling the printer drivers. I have also seen them reported for printing to network connected printers. The common factor is 32bit AOO and 64 bit windows.
>>>
>>> One such case is current
>>> http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191
>>> We can dig out other examples if required.
>>>
>>> For such reports (and fixes) one is at the mercy of the skill level of the user, which may not be expert. Before raising an issue for this, I bring the problem to the list to see if it has affected any list members.
>>>
>> I tried on a 64-bit Windows 8 machine.
>>
>> I created a new spreadsheet in MS Office 2013, with full color charts,
>> cell background colors, shaded borders, etc.
>>
>> I saved as XLS format and loaded in AOO 4.0 Calc
>>
>> The colors showed correctly.
>>
>> I printed to an HP LaserJet 400 Color network printer. The output was
>> correct. All the colors printed.
>>
>> It might help to get his specific document. (Or a similar document
>> that consistently fails for him). I can then test with that document.
>>
>> Regards,
>>
>> -Rob
>>
>>
>>> I cannot myself test because I only have (legacy) 32 bit Windows.
>>>
>>> --
>>> Rory O'Farrell <of...@iol.ie>
>>>
> I think Armin has already requested that on the Forum, Rob.
I asked more for different stuff (I do not think that it's related to
the document, but you never know, also not impossible), so a good
additional question. Adding in the forum thread...
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ALG
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Re: Interface problems 32 bit AOO/64 bit Windows
Posted by Rory O'Farrell <of...@iol.ie>.
On Wed, 11 Sep 2013 08:44:51 -0400
Rob Weir <ro...@apache.org> wrote:
> On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell <of...@iol.ie> wrote:
> >
> > On en-Forum there have been a number of reports of printing problems, usually manifesting as not printing from AOO although printing correctly from other applications. Sometimes (rarely) such problems can be solved by reinstalling the printer drivers. I have also seen them reported for printing to network connected printers. The common factor is 32bit AOO and 64 bit windows.
> >
> > One such case is current
> > http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191
> > We can dig out other examples if required.
> >
> > For such reports (and fixes) one is at the mercy of the skill level of the user, which may not be expert. Before raising an issue for this, I bring the problem to the list to see if it has affected any list members.
> >
>
> I tried on a 64-bit Windows 8 machine.
>
> I created a new spreadsheet in MS Office 2013, with full color charts,
> cell background colors, shaded borders, etc.
>
> I saved as XLS format and loaded in AOO 4.0 Calc
>
> The colors showed correctly.
>
> I printed to an HP LaserJet 400 Color network printer. The output was
> correct. All the colors printed.
>
> It might help to get his specific document. (Or a similar document
> that consistently fails for him). I can then test with that document.
>
> Regards,
>
> -Rob
>
>
> > I cannot myself test because I only have (legacy) 32 bit Windows.
> >
> > --
> > Rory O'Farrell <of...@iol.ie>
> >
>
I think Armin has already requested that on the Forum, Rob.
--
Rory O'Farrell <of...@iol.ie>
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Re: Interface problems 32 bit AOO/64 bit Windows
Posted by Rob Weir <ro...@apache.org>.
On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell <of...@iol.ie> wrote:
>
> On en-Forum there have been a number of reports of printing problems, usually manifesting as not printing from AOO although printing correctly from other applications. Sometimes (rarely) such problems can be solved by reinstalling the printer drivers. I have also seen them reported for printing to network connected printers. The common factor is 32bit AOO and 64 bit windows.
>
> One such case is current
> http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191
> We can dig out other examples if required.
>
> For such reports (and fixes) one is at the mercy of the skill level of the user, which may not be expert. Before raising an issue for this, I bring the problem to the list to see if it has affected any list members.
>
I tried on a 64-bit Windows 8 machine.
I created a new spreadsheet in MS Office 2013, with full color charts,
cell background colors, shaded borders, etc.
I saved as XLS format and loaded in AOO 4.0 Calc
The colors showed correctly.
I printed to an HP LaserJet 400 Color network printer. The output was
correct. All the colors printed.
It might help to get his specific document. (Or a similar document
that consistently fails for him). I can then test with that document.
Regards,
-Rob
> I cannot myself test because I only have (legacy) 32 bit Windows.
>
> --
> Rory O'Farrell <of...@iol.ie>
>
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