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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/01/03 20:25:18 UTC

[Bug 121576] New: Database Wizard does not offer 'New database' option

https://issues.apache.org/ooo/show_bug.cgi?id=121576

            Bug ID: 121576
        Issue Type: DEFECT
           Summary: Database Wizard does not offer 'New database' option
    Classification: Application
           Product: database access
           Version: AOO400-dev
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: code
          Assignee: issues@openoffice.apache.org
          Reporter: jim.arona@gmail.com
                CC: issues@openoffice.apache.org

Created attachment 80096
  --> https://issues.apache.org/ooo/attachment.cgi?id=80096&action=edit
Screen shot of database wizard

Database wizard does not have a radio button or entry for creating a new
database wizard, and will not open a Calc file renamed to have the '.odb' file
extension.

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

rainerbielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de

--- Comment #7 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
NOT Reproducible with server installation of  "AOO 4.0.0-Dev – English UI /
German locale [AOO400m1(Build:9700) -  Rev. 1484333 Rev.1483903 (2013-05-20)]"
on WIN7 Home Premium (64bit)", own separate user profile. I have Java 1.7 JRE
enabled on PC, but disabled in AOO. I will do a second test with JRE disabled
on PC

@Ariel Constenla-Haile:
I am doubtful that jimarona's problem is "missing JRE" related. I would have
expected as missing JRE problems:
a) If reaction on missing JRE is intended: greyed "New" radio button and text
b) If no foresighted missing Java detection is active, Crash, Hang, or a
message. 
   But not simply a missing Selection

May be that only was a slip for a particular build?

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |suchithra75@gmail.com

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |xavi_dandy@hotmail.com

--- Comment #1 from Javier Lopez <xa...@hotmail.com> ---
Hello jimarona
I need more information about the problem.

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |UNCONFIRMED
         Issue Type|ENHANCEMENT                 |DEFECT
     Ever confirmed|1                           |0

--- Comment #5 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #4)
> More information

@Javier: when the bugs requires more information from the reporter, you put the
needmoreinfo in the Keyworks, but don't change the bug status to CONFIRMED, nor
the Issue Type to ENHANCEMENT. This bug is not CONFIRMED; nor is an ENHANCEMENT
(instead of a DEFECT).

Setting back to DEFECT and UNCONFIRMED. needmoreinfo is already set.

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

jimarona <ji...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |UNCONFIRMED
         Resolution|IRREPRODUCIBLE              |---

--- Comment #9 from jimarona <ji...@gmail.com> ---
I don't know why this was closed. It is still happening, and I have responded
to every request for more information that I have seen.(In reply to
rainerbielefeld from comment #8)
> Closing issue due to reporter's inactivity.
> 
> @reporter:
> Please feel free to reopen this issue if you find out that the problem still
> exists in the latest AOO-dev and if you can provide requested additional
> information.

The problem still exists and I reported that I have the Java Runtime
Environment installed. Please re-open this

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

rainerbielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #8 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
Closing issue due to reporter's inactivity.

@reporter:
Please feel free to reopen this issue if you find out that the problem still
exists in the latest AOO-dev and if you can provide requested additional
information.

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

--- Comment #6 from Ariel Constenla-Haile <ar...@apache.org> ---
Note that the user contacted me informing that he will be able to provide more
information in 10 days.

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

--- Comment #10 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to jimarona from comment #9)
> The problem still exists and I reported that I have the Java Runtime
> Environment installed.

Please check the following:

- if your Windows is 64 bit, you need a JRE 32 bit, because OpenOffice is a 32
bit application

- if you have a 32 bit JRE, and the bug still happens, then you might be facing
this known bug, as described in the release notes:
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

"Apache OpenOffice 3.4.0 and 3.4.1 support Java 7, which is the recommended
configuration; but (especially on 64-bit Windows) you might receive warnings
about the Java version being defective. In that case, download and install the
Microsoft Visual C++ 2010 Redistributable Package."

The solution is to download and install
http://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|suchithra75@gmail.com       |

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

rainerbielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #11 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
Closing issue due to reporter's inactivity.

@reporter:
Please feel free to reopen this issue if you find out that the problem still
exists in the latest Dev-builds of AOO and if you can provide requested
additional information.

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

--- Comment #2 from Javier Lopez <xa...@hotmail.com> ---
Created attachment 80194
  --> https://issues.apache.org/ooo/attachment.cgi?id=80194&action=edit
Correct

I was checking your big but in the platform W7 is not ascertainable.
I let up a photo about the probability bug.

Javier_Lopez

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |arielch@apache.org

--- Comment #3 from Ariel Constenla-Haile <ar...@apache.org> ---
The problem here seems to be that the user does not have a Java Runtime
Environment installed and properly configured in the Options dialog.

The "Create a new database" radio button is only visible when Java is enabled,
because new databases are created as embedded databases using the Java-based
HSQLDB engine.

@jimarona: do you have a Java Runtime Environment installed? If so, please
check the "Options" dialog from the menu "Tools" - "Options..."; on the
"Options" dialog select "OpenOffice.org" - "Java", check "Use a Java runtime
environment", and restart OpenOffice, including the system tray quick starter.
After that, if Java is working fine with OpenOffice, you should see the radio
button to create a new database. If you don't see it, it's likely that java is
not working, check for example if the Wizards work (File - Wizards - Letter,
for example).

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[Bug 121576] Database Wizard does not offer 'New database' option

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121576

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
         Issue Type|DEFECT                      |ENHANCEMENT
     Ever confirmed|0                           |1

--- Comment #4 from Javier Lopez <xa...@hotmail.com> ---
More information

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