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Posted to users@cloudstack.apache.org by Tejas Sheth <ts...@gmail.com> on 2015/03/23 08:14:01 UTC

Production VMs stuck at STOPPING state [URGENT]

Hello,

  All the xenserver 6.2 hosts (cloud nodes) went down. When we started all
the xneservers and cloudstack management server most of the VMs came up
expect few VMs.

These VMs are stuck at stopping state. VMs are not visible in xencenter
console for any VM related manipulation.

  Can i get some suggestion for possible cause and resolution?

Thanks,
Tejas

Re: Production VMs stuck at STOPPING state [URGENT]

Posted by Tejas Sheth <ts...@gmail.com>.

Thanks Erik..

On Mon, Mar 23, 2015 at 12:51 PM, Erik Weber <te...@gmail.com> wrote:

> Is there anything in the logs about them?
>
> If there's no log records related to them, and it seems like a pure
> metadata error, you could update the database and set the state to
> 'Stopped'.
>
> However, if there are pending jobs to start them up this could cause some
> unintended issues.
>
> --
> Erik
>
> On Mon, Mar 23, 2015 at 8:14 AM, Tejas Sheth <ts...@gmail.com> wrote:
>
> > Hello,
> >
> >   All the xenserver 6.2 hosts (cloud nodes) went down. When we started
> all
> > the xneservers and cloudstack management server most of the VMs came up
> > expect few VMs.
> >
> > These VMs are stuck at stopping state. VMs are not visible in xencenter
> > console for any VM related manipulation.
> >
> >   Can i get some suggestion for possible cause and resolution?
> >
> > Thanks,
> > Tejas
> >
>

Re: Production VMs stuck at STOPPING state [URGENT]

Posted by Erik Weber <te...@gmail.com>.

Is there anything in the logs about them?

If there's no log records related to them, and it seems like a pure
metadata error, you could update the database and set the state to
'Stopped'.

However, if there are pending jobs to start them up this could cause some
unintended issues.

-- 
Erik

On Mon, Mar 23, 2015 at 8:14 AM, Tejas Sheth <ts...@gmail.com> wrote:

> Hello,
>
>   All the xenserver 6.2 hosts (cloud nodes) went down. When we started all
> the xneservers and cloudstack management server most of the VMs came up
> expect few VMs.
>
> These VMs are stuck at stopping state. VMs are not visible in xencenter
> console for any VM related manipulation.
>
>   Can i get some suggestion for possible cause and resolution?
>
> Thanks,
> Tejas
>