Re: JEFF JOCKEL FROM RATIONAL SOFTWARE: TOMCAT SERVICE WILL NOT STARTON NT

["W. A. Sanchez" <wa...@lycos.com>]

check the log files. also check if the required libraries/jar files exist
 
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On Tue, 31 Jul 2001 13:37:43  
 Jockel, Jeff wrote:
>My name is Jeff Jockel and I am a tech rep with Rational Software.
>We have a product called Requsite Pro which uses TOMCAT 3.2.1 for its Web
>add in.
>
>I tried installing this application on a client's NT SP6 box and upon trying
>to start the Jakarta NT service (called RqTomcat) I received an NT 2140
>error, could not start service.
>
>The wrapper.properties file contains the following two mappings:
>
>wrapper.tomcat_home=c:\progra~1\rational\jakart~1
>
>
>wrapper.java_home=C:\progra~1\rational\common\java\jre1.2.2
>
>
>We think that the reason we are getting this error is that the cleints NT
>box's NTFS file system does not create short file names and these mappings
>are short names. (The client has purposefully set this registry setting so
>short names cannot be read...for security purposes)
>
>	We tried to simple change the 2 mappings to long form, however we
>still received the error. Can tomcat only read short form? If so...can you
>see anyway to fix this problem?
>
>ps: we HAVE been able to run the sevice as an executible and it works just
>fine
>
>please let me know if you have any further questions
>thank you  for your help
>
>Jeff Jockel
>703-288-7722
>
>
>


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