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Posted to dev@ofbiz.apache.org by "Hans Bakker (JIRA)" <ji...@apache.org> on 2009/09/07 16:44:57 UTC

[jira] Closed: (OFBIZ-2561) Implementing Customer Service functionality

     [ https://issues.apache.org/jira/browse/OFBIZ-2561?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Hans Bakker closed OFBIZ-2561.
------------------------------

    Resolution: Won't Fix

similar functionality already available over custrequest and commevent.

> Implementing Customer Service functionality 
> --------------------------------------------
>
>                 Key: OFBIZ-2561
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-2561
>             Project: OFBiz
>          Issue Type: New Feature
>          Components: marketing
>    Affects Versions: SVN trunk
>            Reporter: Serveen Kaur
>             Fix For: SVN trunk
>
>         Attachments: SFA_CustomerService.patch
>
>   Original Estimate: 48h
>  Remaining Estimate: 48h
>
> I am implementing customer service functionality in SFA.
> Screens for Customer Service include Query, Solution, Services.
> In Customer Service customer can ask any query related to product.Solution to that query is provided to customer by employee via email notification.

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