You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/02/24 23:01:36 UTC
[Bug 124307] New: Printers are enumerated only at start, never
re-read, jobs fail silently
https://issues.apache.org/ooo/show_bug.cgi?id=124307
Bug ID: 124307
Issue Type: DEFECT
Summary: Printers are enumerated only at start, never re-read,
jobs fail silently
Product: Writer
Version: 4.0.1
Hardware: All
OS: Linux
Status: UNCONFIRMED
Severity: normal
Priority: P3
Component: printing
Assignee: issues@openoffice.apache.org
Reporter: korobkin+apache@gmail.com
CC: issues@openoffice.apache.org
Problem description:
It seems OpenOffice only reads the list of printers when it starts, and keeps
the connection live all the time. If the CUPS printserver restarts, or if the
laptop with OOo is moved between the networks, OpenOffice cannot print anymore
until relaunched. This is quite serious inconvenience for users with laptops.
Steps to reproduce:
1. Open new empty document in OpenOffice Writer
2. Print it
3. Restart CUPS on the printserver (sudo service cups restart)
4. Try printing the document again
Current behavior:
OOo silently fails to print without showing any error message.
Expected behavior:
Ideal: re-read the list of printers when Print dialog is shown, print the
document.
Less ideal: show error message that it couldn't print.
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 124307] Printers are enumerated only at start, never re-read,
jobs fail silently
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124307
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords|needmoreinfo |needhelp
--- Comment #3 from Edwin Sharp <el...@apache.org> ---
Thank you.
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 124307] Printers are enumerated only at start, never re-read,
jobs fail silently
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124307
--- Comment #2 from Alex K <ko...@gmail.com> ---
Sorry, I should have been clearer about the setup.
Client computer with OOo is connected to corporate printserver with help of
using "ServerName corp-printserver" directive in /etc/cups/client.conf on the
client machine.
If printserver restarts, or if client machine moves to a different subnet while
OOo is running (say, wired laptop switches to wireless), OOo loses the ability
to print. It displays the list of printers just fine, print dialog closes
normally when user hits Print, but printserver doesn't register any connection
from the client anymore. For a user it seems like job was submitted, but
disappeared.
Looking at the network traffic from the client and at the debug log of the
printserver I make a conclusion that OOo only reads the list of printers when
it starts, and keeps the connection open.
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 124307] Printers are enumerated only at start, never re-read,
jobs fail silently
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124307
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needmoreinfo
CC| |elish@apache.org
--- Comment #1 from Edwin Sharp <el...@apache.org> ---
Print job visible in CUPS 1.7.1 after step 4 (no actual paper printing since my
Officejet printer is broken)?
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.