You are viewing a plain text version of this content. The canonical link for it is here.
Posted to users@openoffice.apache.org by Stella Peppercorn <st...@live.co.uk> on 2020/12/05 09:46:19 UTC

Printing Problem

I have a problem printing in Black ink from OpenOffice 4.1.8
The printer is an XP-245. It will not print black from OpenOffice .  All I get is a shadow with lines across. But if I PrintScreen into Paint is will print from there correctly.  So the black cartridge is working.
I have reloaded Open Office, and the Printer Driver. I have also tried USB connection and WiFi. Nothing cures this.
If I change the font colour to Dark Yellow, say, it will print but this is a combination of the colour cartridges.
What on earth is the problem and how can I solve it please?


Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10


Re: Printing Problem

Posted by Brian Barker <b....@btinternet.com.INVALID>.
At 09:46 05/12/2020 +0000, Stella Peppercorn wrote:
>I have a problem printing in Black ink from OpenOffice 4.1.8. The 
>printer is an [Epson Expression Home] XP-245. It will not print 
>black from OpenOffice. All I get is a shadow with lines across. But 
>if I PrintScreen into Paint is will print from there correctly. So 
>the black cartridge is working.

I don't think that's obvious, in fact.

>I have reloaded Open Office, ...

Unlikely to be relevant or useful.

>... and the Printer Driver.

Good scheme.

>[...] If I change the font colour to Dark Yellow, say, it will print 
>but this is a combination of the colour cartridges. What on earth is 
>the problem and how can I solve it please?

I think this is all consistent with your black ink cartridge being 
empty or blocked or otherwise faulty. When you print black text from 
OpenOffice, only the black cartridge and its ink will be used. But 
when you use Print Screen to copy the appearance of the OpenOffice 
editing screen into Paint, everything becomes part of a picture, and 
the text you thought was black is now something very much 
approximating black, but as part of colour picture. So the effect 
when you print from Paint will be that the colour ink cartridges will 
be used, possibly also with the black cartridge to increase contrast. 
In other words, what Paint is doing to create the almost black it 
wants is to combine the colour cartridges, just as does your dark yellow.

There are obvious ways to test this. Start (Windows) Notepad and 
write a few words. Print that: I predict that you will find that this 
fails too - confirming that it is not OpenOffice that is at fault but 
very probably your black cartridge. Alternatively, go to Start | 
Settings | Devices | Printer & Scanners. Click on your printer and 
click Manage. Click "Print a test page". Again, if the black text 
that should be part of this fails to print properly and clearly, your 
black cartridge is empty, blocked, or otherwise faulty.

I imagine that the software that was supplied with your printer 
incudes the facility to display the current ink levels. If the black 
cartridge is empty, you have your solution; if it still contains ink, 
it may be blocked or not fitted properly. It seems that the 
cartridges are also transparent, so that you can take out your black 
cartridge and simply see if there is remaining ink.

There is at least one other, far more complicated possibility, 
involving your OpenOffice text not being black (perhaps white) but 
appearing legible in the editing screen because of high contrast or 
similar settings in Windows. But you'd probably know if you had arranged that.

I trust this helps.

Brian Barker


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: Printing Problem

Posted by David Belina <db...@comcast.net>.
The problem may not be with Open Office.  Here is a link to a page to removing black ink printing problems I found using an internet search.
https://www.ldproducts.com/blog/printer-wont-print-black-what-to-do/


On December 5, 2020 at 8:02:13 AM, Julian THOMAS (jt@jt-mj.net) wrote:

XP-245

Re: Printing Problem

Posted by Julian THOMAS <Jt...@jt-mj.net>.
I am not familiar with that printer but many have 2 black tanks - one for B&W and one for black tones when printing color. 

Sent from JT's Ipad 


> On Dec 5, 2020, at 04:50, Stella Peppercorn <st...@live.co.uk> wrote:
> 
> I have a problem printing in Black ink from OpenOffice 4.1.8
> The printer is an XP-245. It will not print black from OpenOffice .  All I get is a shadow with lines across. But if I PrintScreen into Paint is will print from there correctly.  So the black cartridge is working.
> I have reloaded Open Office, and the Printer Driver. I have also tried USB connection and WiFi. Nothing cures this.
> If I change the font colour to Dark Yellow, say, it will print but this is a combination of the colour cartridges.
> What on earth is the problem and how can I solve it please?
> 
> 
> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
> 

---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org