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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/08/24 15:27:05 UTC

[Bug 120705] New: Mail Merge Options Error on test Account Settings

https://issues.apache.org/ooo/show_bug.cgi?id=120705

          Priority: P3
            Bug ID: 120705
          Assignee: ooo-issues@incubator.apache.org
           Summary: Mail Merge Options Error on test Account Settings
          Severity: normal
        Issue Type: DEFECT
    Classification: Application
                OS: Mac OSX, 10.7
          Reporter: jyl44@free.fr
          Hardware: Mac
            Status: UNCONFIRMED
           Version: AOO350-dev
         Component: configuration
           Product: word processor

Created attachment 79130
  --> https://issues.apache.org/ooo/attachment.cgi?id=79130&action=edit
Error on Test Account Settings MacOsX

Hello
3.4.0 and 3.4.1 r r1372282 
- only on MacOsX (no problem with Windows Xp, Vista or Seve and Ubuntu)
- no problem with LibO 3.5.6 on the same Mac.

Error on Test Account Settings

To reproduce:
Apple Menu : Openoffice.org > Preferences...
Options OpenOffice.org Writer > Mail Merge E-mail
Button Test Settings...>
Windows : Test Account Settings
Task
Establish netword conection : Error
Find outgoing mail server : Error

Text : OpenOffice.org was not able to connect to the server of outgoing mail.
Verify your parameters system and the parameters of OpenOffice.org. Verify the
name of the server, the port and the parameters of the secure connections
Error on test account settings
(Excuse me for my traduction...from French)

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[Bug 120705] Mail Merge Options Error on test Account Settings

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120705

--- Comment #4 from Yonglok Seo <lo...@hanmail.net> ---
my apologies. I could not attach any file bigger than 1MB and had to export the
document attached as PDF file to reduce the size. In that process the
screenshots seems to be unrecognizable even when they are zoomed in.
Settings that I used are
   1.Gmail SMTP
      I.Server – smtp.gmail.com
      II.Port – 465, 587
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
   1.Gmail POP
      I.Server – pop.gmail.com
      II.Port – 995
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
      VI.Selected outgoing and incoming mail server uses same authentication
      VII.Incoming mail server name – pop.gmail.com
      VIII.Port – 995
      IX.Selected - POP 3
      X.Entered full email account and password
   2.Daum SMTP
      I.Server – smtp.daum.net
      II.Port – 465,587
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
   3.Daum POP
      I.Server – pop.daum.net
      II.Port – 995
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
      VI.Selected outgoing and incoming mail server uses same authentication
      VII.Incoming mail server name – pop.daum.net
      VIII.Port – 995
      IX.Selected - POP 3
      X.Entered full email account and password
   4.Daum IMAP
      I.Server – imap.daum.net
      II.Port – 993
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
      VI.Selected outgoing and incoming mail server uses same authentication
      VII.Incoming mail server name – imap.daum.net
      VIII.Port – 993
      IX.Selected - IMAP
      X.Entered full email account and password
I was successful in getting connection with smtp.gmail.com using port number
587 after seeing the bug report you have menthioned using Windows 7, but I
still could not get the connection with Windows 8 using the same settings.
With the other settings such as POP and IMAP, I still could not get the
connection for both Gmail and Daum.

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[Bug 120705] Mail Merge Options Error on test Account Settings

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120705

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |arielch@apache.org

--- Comment #3 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to Yonglok Seo from comment #1)
> I have successfully replicated the bug with

You have to specify the settings that are failing. See bug 119481 comment 1 for
an example of Gmail settings.

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[Bug 120705] Mail Merge Options Error on test Account Settings

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120705

--- Comment #2 from Yonglok Seo <lo...@hanmail.net> ---
Created attachment 80954
  --> https://issues.apache.org/ooo/attachment.cgi?id=80954&action=edit
test result with different email settings

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[Bug 120705] Mail Merge Options Error on test Account Settings

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120705

Yonglok Seo <lo...@hanmail.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |loky_s@hanmail.net

--- Comment #1 from Yonglok Seo <lo...@hanmail.net> ---
I have successfully replicated the bug with
OS:
Windows 8 K Pro 64bit
Windows 8 K 64bit (Language pack installed)
Windows 7 Home Premium K 32bit
OOo version and build - 3.4.1 AOO341m1(build:9593) – Rev 1435053

I have tried different email server settings for 2 email accounts, and have
failed to get passed the email account server setting test in mail merge
wizard.
Email accounts that I have tested are
   1.Daum(daum.net, Korean portal site)
   2.Gmail(gmail.com)
With following different settings
   1.SMTP
   2.POP
   3.IMAP
Steps to reproduce
   1.With any document select tools -> mail merge wizard
   2.Select mail type to email in second step of wizard
   3.Follow the steps until last step of the wizard
   4.In the final step of wizard, select send mail and Writer prompts for email
account details.
   5.Enter email account, and other information needed( or required by the
email account)
   6.Click test account settings and observe the result.
Also I have noticed that when the email account setting test is in progress,
Writer sometimes crashes.(This also is in the attached file)

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