[Issue 126215] New: Duplex Printing Does Not Work Properly

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=126215

          Issue ID: 126215
        Issue Type: DEFECT
           Summary: Duplex Printing Does Not Work Properly
           Product: General
           Version: 4.1.1
          Hardware: Other
                OS: Linux64
            Status: UNCONFIRMED
          Severity: normal
          Priority: P5
         Component: accessibility
          Assignee: issues@openoffice.apache.org
          Reporter: ronayne.thomas@gmail.com

HP Officejet Pro 8600 with duplex installed does not retain settings and
settings that do work do not make sense.

This network (Ethernet) printer works properly with every application and
utility except OpenOffice; e.g., pipe a text file though lp, print a PDF, print
a web page, print anything except OpenOffice documents, spread sheets,
whatever. When printing an OO document, the options must be set for every job
and are not retained (and I can't find anyplace to set them in stone either).
Setting the option for "longedge" will not work at any time (that would be the
desired default), rather, the option must be set to "ignore" for duplex
printing and that is not retained either. Setting "ignore" is a trick someone
came up with to make it work.

It's a pain in the butt. It's really a pain when multiple documents need to be
printed and cannot be easily done because the trick setting is not retained and
must be done for every single document.

The systems have current HPLIP and CUPS and all work as expected with the
exception of OO.

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[Issue 126215] Duplex Printing Does Not Work Properly

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=126215

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOT_AN_ISSUE
                 CC|                            |oooforum@free.fr
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #1 from oooforum <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We
need the following information (please ignore any that you've already
provided):

a) Provide details of operating system (about distro, what hplip and cups
versions, etc)

b) Provide a step-by-step procedure to reproduce (the simpler will be the
better)

c) Provide screenshots of the problem if you think it might help

d) Generate a simple document with 2 pages and print it to a PS file (attach
these files)

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.

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[Issue 126215] Duplex Printing Does Not Work Properly

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=126215

--- Comment #2 from Thomas Ronayne <ro...@gmail.com> ---
Created attachment 84622
  --> https://bz.apache.org/ooo/attachment.cgi?id=84622&action=edit
Requested Information

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