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Posted to issues@openoffice.apache.org by bu...@apache.org on 2017/02/19 16:27:15 UTC

[Issue 127327] New: Too fast scrolling

https://bz.apache.org/ooo/show_bug.cgi?id=127327

          Issue ID: 127327
        Issue Type: DEFECT
           Summary: Too fast scrolling
           Product: General
           Version: 4.1.3
          Hardware: PC
                OS: Windows 10
            Status: UNCONFIRMED
          Severity: Major
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: ts_nesterova@mail.ru
  Target Milestone: ---

In the OpenOffice and the LibreOffice too fast is scrolling by the touchpad. In
other applications scroll normally. Notebook Asus X556U, installed the latest
drivers on licensing system. I think this issue is critical and very match ask
to fix it.

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

Tatiana <ts...@mail.ru> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|IRREPRODUCIBLE              |---
             Status|CLOSED                      |UNCONFIRMED

--- Comment #2 from Tatiana <ts...@mail.ru> ---
Reprodused on the laptop Asus X556U. What other information can I provide? This
problem has existed for many years and a lot of complaints on the Internet.

https://ask.libreoffice.org/en/question/51065/is-it-possible-to-adjust-the-scrolling-speed-in-all-libreoffice-apps/

https://forum.openoffice.org/en/forum/viewtopic.php?f=9&t=81122

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #4 from Tatiana <ts...@mail.ru> ---
Asus, version 8.0.0.23, 11.11.2015

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Major                       |Normal
         Resolution|---                         |IRREPRODUCIBLE
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #1 from Marcus <ma...@apache.org> ---
OpenOffice has no scrolling settings, so it belongs to the Windows settings how
fast or slow the mouse pointer is reacting.

I cannot see a scrolling problem on my Acer laptop (Win 10, AOO 4.1.3). So, as
long as you cannot tell us more details - especially how to reproduce the
behavior you are seeing - we are not able to help here.

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #11 from oooforum (fr) <oo...@free.fr> ---
(In reply to Tatiana from comment #4)
> Asus, version 8.0.0.23, 11.11.2015
Asus is a computer
Which driver is use for trackpad device?
Attach a screenshot

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #6 from Tatiana <ts...@mail.ru> ---
If I put the setting to 1, then all other applications start to scroll too
slow. The problem with scrolls only in your applications. If you can not fix
it, why do not you do the speed setting?

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #9 from oooforum (fr) <oo...@free.fr> ---
Don't reproduce with trackpad and Synaptics Clickpad driver (v.8.1)
The scrolling is the same as the mouse wheel

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #3 from oooforum (fr) <oo...@free.fr> ---
(In reply to Tatiana from comment #2)
> This problem has existed for many years and a lot of complaints on the
> Internet.
> ...
> https://forum.openoffice.org/en/forum/viewtopic.php?f=9&t=81122This problem occurs only with MacOS system.
You mentions Windows 10.

Could you provide which trackpad driver is used (name and version)?

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #12 from Tatiana <ts...@mail.ru> ---
Created attachment 85966
  --> https://bz.apache.org/ooo/attachment.cgi?id=85966&action=edit
driver

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

Peter <le...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |leginee@gmail.com

--- Comment #5 from Peter <le...@gmail.com> ---
The issue is a Windows setting Issue. Nothing to do with Open Office or Libre
Office.

I can not provide you with a step by step solution since all windows differ in
their Userhandling slightly. (and this is a developer Issue tracking tool ;) )
But in systempreferences or preferences there should be something to configure
your mouse. (Even if you are useing a trackpad its the mouse settings...)
There you should find a tab that is concerned about the wheel.

And there you find an option for scrolling. The default I think is at 3 Rows
per step on the wheel. However this is very jumpy for trackpads. If you set
this to 1 Row per step you should be fine. 

I do not think this setting could be overridden on app base.

Please see also:
https://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/mouse-scrolling-too-fast/5c4a532c-01a9-4645-9370-836ac90f6a37

If this works for you too, could you help spread the word? - This solution
should fix it for Libre Office, too!

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #8 from Tatiana <ts...@mail.ru> ---
I installed Microsoft Word, it scrolls fine. We'll have to use it, so how to
use the scrollbar instead of the touchpad is not convenient.

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #7 from Peter <le...@gmail.com> ---
I checked the code.
I did not find anything that is suspicious.

However I remeber I had the Issue once. And I configured it in someway that
resolved the issue for me.

I am sorry. I did not find anything that will help you atm.
If I get an update on this I hope I remeber to reach out.

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[Issue 127327] Too fast scrolling

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127327

--- Comment #10 from Tatiana <ts...@mail.ru> ---
The mouse wheel works fine in OO. I hope you will reproduse it, but for now I
will use Microsoft Word.

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