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Posted to users@openoffice.apache.org by Victoria Perez-Fragero <vp...@me.com> on 2014/04/21 21:37:40 UTC
Not able to open any of my files
Hi,
I am not able to open any of my files. My computer ran-out of battery & when I restarted it, the attached message came up. Since then the attached message hasn't left my screen. I'm not able to click on 'restore' or 'ignore', both when clicked have no effect. The message still stays there.
I have un-installed & re-installed the software & the 'restore' message still comes up. I'm not able to open any of my files.....
HELLLLLPPP
Look forward to hearing from you,
Many thanks in advance,
Vicky
Victoria Perez-Fragero
07726 130 845
vpf@me.com
Re: Not able to open any of my files
Posted by johnny smith <ka...@krovatka.su>.
On Mon, 21 Apr 2014 19:37:40 -0000, Victoria Perez-Fragero <vp...@me.com> wrote:
> I am not able to open any of my files. My computer ran-out of battery & when I restarted it, the attached message came up. Since then the attached message hasn't left my screen. I'm not able to click on 'restore' or 'ignore', both when clicked have no effect. The message still stays there.
On recent versions of Mac OS X it might happen, especially after a "Force quit", that the following error message appears: "Restore Windows - The application OpenOffice.org was forced to quit while trying to restore its windows. Do you want to try to restore its windows again?". If you cannot get rid of it: Option-click the "Go" menu; choose "Library" from the menu to open the folder in the Finder; click on the folder "Saved Application State"; delete the file "org.openoffice.script.savedState". See bug 119006 and bug 123681 for more information.
copied from the release notes -> known issues:
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
please also note that the attached message has been filtered out by the list's engine. the list usually accepts only *.odt, *.ods etc.
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Re: Not able to open any of my files
Posted by "Keith N. McKenna" <ke...@comcast.net>.
Victoria;
See this post on the user forum for detailed instructions:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931.
Please in future address all correspondence to the list at
users@openoffice.apache.org. Inquiries to my personal e-mail will be
ignored.
Regards
Keith
Victoria Perez-Fragero wrote:
> Hi Keith,
>
> Many thanks for your prompt response. I'm not sure if I am using AOO,
> how can I tell which version of AOO I'm using & the operating system?
>
> Also, I am not able to find "org.openoffice.script.savedState" I have
> looked everywhere for it, including doing a search for it on my mac..
>
> I did have however, openoffice.org <http://openoffice.org> saved in my
> applications & I have deleted that. The newer version without .org is
> still there.
>
> Regards,
>
>
> Victoria Perez-Fragero
>
> 07726 130 845
> vpf@me.com <ma...@me.com>
>
>
>
>
> On 21 Apr 2014, at 20:47, Keith N. McKenna wrote:
>
>> Victoria Perez-Fragero wrote:
>>> Hi,
>>>
>>> I am not able to open any of my files. My computer ran-out of battery &
>>> when I restarted it, the attached message came up. Since then the
>>> attached message hasn't left my screen. I'm not able to click on
>>> 'restore' or 'ignore', both when clicked have no effect. The message
>>> still stays there.
>>>
>>> I have un-installed & re-installed the software & the 'restore' message
>>> still comes up. I'm not able to open any of my files.....
>>>
>>> HELLLLLPPP
>>>
>>> Look forward to hearing from you,
>>>
>>> Many thanks in advance,
>>>
>>> Vicky
>>>
>>>
>>>
>>>
>>>
>>> Victoria Perez-Fragero
>>>
>>> 07726 130 845
>>> vpf@me.com <ma...@me.com> <ma...@me.com>
>>>
>>>
>>>
>>>
>>
>> It sounds like you are running AOO on a mac. If this is correct the
>> following is the solution. If you are not running a mac, then please
>> post back to the list with the version of AOO ans the operating system
>> that you are using.
>>
>> You need to delete the file "org.openoffice.script.savedState". It is in
>> the "Saved Application State" folder in your User/Library.
>>
>> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>> bug #119006
>>
>> Regards
>> Keith
>>
>
Re: Not able to open any of my files
Posted by "Keith N. McKenna" <ke...@comcast.net>.
Victoria Perez-Fragero wrote:
> Hi,
>
> I am not able to open any of my files. My computer ran-out of battery &
> when I restarted it, the attached message came up. Since then the
> attached message hasn't left my screen. I'm not able to click on
> 'restore' or 'ignore', both when clicked have no effect. The message
> still stays there.
>
> I have un-installed & re-installed the software & the 'restore' message
> still comes up. I'm not able to open any of my files.....
>
> HELLLLLPPP
>
> Look forward to hearing from you,
>
> Many thanks in advance,
>
> Vicky
>
>
>
>
>
> Victoria Perez-Fragero
>
> 07726 130 845
> vpf@me.com <ma...@me.com>
>
>
>
>
It sounds like you are running AOO on a mac. If this is correct the
following is the solution. If you are not running a mac, then please
post back to the list with the version of AOO ans the operating system
that you are using.
You need to delete the file "org.openoffice.script.savedState". It is in
the "Saved Application State" folder in your User/Library.
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
bug #119006
Regards
Keith