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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/04/08 18:27:20 UTC
[Issue 126910] New: Installed JRE Not Found
https://bz.apache.org/ooo/show_bug.cgi?id=126910
Issue ID: 126910
Issue Type: DEFECT
Summary: Installed JRE Not Found
Product: General
Version: 4.1.2
Hardware: PC
OS: Windows 10
Status: UNCONFIRMED
Severity: Normal
Priority: P5 (lowest)
Component: scripting
Assignee: issues@openoffice.apache.org
Reporter: bpswem@gmail.com
I am running into issues where OO tells me it needs a JRE in order to perform a
certain function and that I should install a JRE and restart OpenOffice.
I have Java and a JRE installed on my machine. Sever websites I visit plus
Minecraft also require Java to be installed in order to run. Thus I know Java
is installed and operating correctly.
Yet for some reason, OpenOffice seams incapable of detecting that java is
installed on my machine. At one point I tried to paint OpenOffice directly to
my JRE installation, and while looking right at the JRE executable, I got a
popup stating that OpenOffice could not fined a JRE at the designated location.
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[Issue 126910] Installed JRE Not Found
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126910
Marcus <ma...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Component|scripting |code
OS|Windows 10 |Windows, all
Resolution|--- |FIXED_WITHOUT_CODE
--- Comment #4 from Marcus <ma...@apache.org> ---
Thanks for your feedback.
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[Issue 126910] Installed JRE Not Found
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126910
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |orcmid@apache.org
--- Comment #2 from orcmid <or...@apache.org> ---
Apache OpenOffice 4.1.2 is a Win32 (32-bit) application. Even when running on
Windows 10 x64, a 32-bit version of Java is required. The 64-bit version that
you probably have installed is not usable.
Install a 32-bit JRE in addition to what you have and it should all work.
Apparently, not all of the error messages about Java being needed are specific
enough. We can look into that.
Please confirm whether the above advice solves your problem.
(Note: There is a defect, and there do need to be changes in the code to avoid
users being confused about the problem in their configurations.)
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[Issue 126910] Installed JRE Not Found
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126910
Marcus <ma...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|FIXED_WITHOUT_CODE |DUPLICATE
--- Comment #6 from Marcus <ma...@apache.org> ---
@Pats:
You are right. For this I've linked to the respective issue.
*** This issue has been marked as a duplicate of issue 125981 ***
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[Issue 126910] Installed JRE Not Found
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126910
Patricia Shanahan <pa...@acm.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |pats@acm.org
--- Comment #5 from Patricia Shanahan <pa...@acm.org> ---
The problem was that the error message did not tell the users that AOO needs a
32-bit JRE. Shouldn't we at least consider a code fix to change the message,
rather than closing as FIXED_WITHOUT_CODE?
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[Issue 126910] Installed JRE Not Found
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126910
--- Comment #1 from bpswem@gmail.com ---
Created attachment 85393
--> https://bz.apache.org/ooo/attachment.cgi?id=85393&action=edit
Java Location Checked
A screenshot showing a portion of my directory identifying the location where I
have java installed and what version of Java as indicated by the folder name.
That is the default instillation path for the version of Java I have installed.
Yet OpenOffice seams unable to locate my installed Java.
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[Issue 126910] Installed JRE Not Found
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126910
--- Comment #3 from bpswem@gmail.com ---
I updated my 64bit install of Java and installed the 32 bit version as well.
OpenOffice has detected the 32 bit version as well.
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[Issue 126910] Installed JRE Not Found
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126910
Marcus <ma...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
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