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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/05/17 13:09:03 UTC

[Issue 124923] New: I updated and now got a pop up

https://issues.apache.org/ooo/show_bug.cgi?id=124923

          Issue ID: 124923
        Issue Type: DEFECT
           Summary: I updated and now got a pop up
           Product: Installation
           Version: 4.1.0
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: update notifications
          Assignee: issues@openoffice.apache.org
          Reporter: mary.holder1@btinternet.com

I updated to

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[Issue 124923] I updated and now got a pop up

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124923

--- Comment #1 from Mary <ma...@btinternet.com> ---
Hi I have a PC windows OS updated to your latest version 4. Great . But then a
pop up appeared and now I can't open office or open my docuements.

I can't also uninstall your prograamme so I can reinstall as I love open
office.

Thank you.

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[Issue 124923] Impossible to launch OO after update

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124923

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
          Component|update notifications        |ui
         Resolution|---                         |IRREPRODUCIBLE
            Summary|I updated and now got a pop |Impossible to launch OO
                   |up                          |after update
                 OS|All                         |Windows, all

--- Comment #2 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
NOT reproducible with "AOO 4.1.0 Release – German UI / German locale
[AOO410m18(Build:9764)  -   Rev. 1589052 2014-04-22 11:43:54]" on German WIN7
Home Premium (64bit)", “historic” 4. User Profile used for all predecessor
versions

@reporter:
thank you for your feedback! Unfortunately you are wrong here, this is the AOO
bug tracking system, not a helpdesk.
You can get assistance at
<http://user.services.openoffice.org/en/forum/>
or here:<http://www.openoffice.org/support/>
If you want to report bugs please consider hints on 
<http://www.openoffice.org/qa/issue_handling/basic_rules.html>

Please feel free to reopen this Bug if discussion with other users leaded to an
assessment that we have an AOO bug with a current AOO Version and a clear and
comprehensible description how to reproduce the problem due to above mentioned
guidelines. 
<http://qa.openoffice.org/issue_handling/pre_submission.html>, 
<http://www.openoffice.org/qa/issue_handling/basic_rules.html>  
<http://www.openoffice.org/bugs/bug_writing_guidelines.html>,
<http://wiki.openoffice.org/wiki/QA/HowToFileIssue>

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