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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/07/27 08:04:32 UTC
[Bug 120389] New: OO crashes when I Print
https://issues.apache.org/ooo/show_bug.cgi?id=120389
Priority: P3
Bug ID: 120389
Assignee: ooo-issues@incubator.apache.org
Summary: OO crashes when I Print
Severity: critical
Issue Type: DEFECT
Classification: Application
OS: Mac OSX, 10.7
Reporter: artg@cs.nyu.edu
Hardware: Mac
Status: UNCONFIRMED
Version: AOO 3.4.0
Component: printing
Product: word processor
Created attachment 78749
--> https://issues.apache.org/ooo/attachment.cgi?id=78749&action=edit
see title
OO 3.4 repeatedly and reproducably crashes when I've a couple of writer docs
open and I print.
Unfortunately, I cannot send you the files that cause reliable crashes, as they
contain private info. so I modified them by replacing and inserting some
chars; printing "crash test 2" appears to reliably crash OO.
I include a couple of crash dumps from these, as well as some other dumps when
editing different files.
Arthur
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3.4.1_release_blocker granted: [Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
jsc@apache.org has granted Ariel Constenla-Haile <ar...@apache.org>'s request
for 3.4.1_release_blocker:
Bug 120389: OO crashes when I Print
https://issues.apache.org/ooo/show_bug.cgi?id=120389
------- Additional Comments from jsc@apache.org
der release blocker flag
[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |crash
CC| |arielch@apache.org
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
--- Comment #3 from arthurgoldberg <ar...@cs.nyu.edu> ---
Created attachment 78752
--> https://issues.apache.org/ooo/attachment.cgi?id=78752&action=edit
input file 2
second input file
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |CONFIRMED
Ever confirmed|0 |1
Flags| |3.4.1_release_blocker?
--- Comment #5 from Ariel Constenla-Haile <ar...@apache.org> ---
I can only reproduce the crash on Fedora Linux x86-64 with attachment 78752
Reproduced on AOO341 m1 9593 revision 1369843
It crashes even if you don't print:
- open document in attachment 78752
- open the dialog from "File" - "Print..."
- Press the "Cancel" button
- AOO crashes.
Confirming
Requesting release blocker status.
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You are receiving this mail because:
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3.4.1_release_blocker requested: [Bug 120389] OO crashes when I
Print
Posted by bu...@apache.org.
Ariel Constenla-Haile <ar...@apache.org> has asked for
3.4.1_release_blocker:
Bug 120389: OO crashes when I Print
https://issues.apache.org/ooo/show_bug.cgi?id=120389
------- Additional Comments from Ariel Constenla-Haile <ar...@apache.org>
I can only reproduce the crash on Fedora Linux x86-64 with attachment 78752
Reproduced on AOO341 m1 9593 revision 1369843
It crashes even if you don't print:
- open document in attachment 78752
- open the dialog from "File" - "Print..."
- Press the "Cancel" button
- AOO crashes.
Confirming
Requesting release blocker status.
[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
--- Comment #1 from arthurgoldberg <ar...@cs.nyu.edu> ---
Created attachment 78750
--> https://issues.apache.org/ooo/attachment.cgi?id=78750&action=edit
crash dump
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
arthurgoldberg <ar...@cs.nyu.edu> changed:
What |Removed |Added
----------------------------------------------------------------------------
Priority|P3 |P1
Severity|major |blocker
--- Comment #4 from arthurgoldberg <ar...@cs.nyu.edu> ---
Wow! Absolutely no response in 10 days.
I see this as strong evidence that OpenOffice is, sadly, dying. Can anyone
persuade me otherwise?
If not, I'll plan accordingly.
Thanks for the fun ride
Arthur
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
--- Comment #6 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #4)
> Wow! Absolutely no response in 10 days.
> I see this as strong evidence that OpenOffice is, sadly, dying. Can anyone
> persuade me otherwise?
Many of us are volunteers, working on our spare time; so sometimes you have to
make a little noise, to get attention on your bug. ;)
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
arthurgoldberg <ar...@cs.nyu.edu> changed:
What |Removed |Added
----------------------------------------------------------------------------
Severity|critical |major
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
Oliver-Rainer Wittmann <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |orw@apache.org
Assignee|ooo-issues@incubator.apache |orw@apache.org
|.org |
--- Comment #8 from Oliver-Rainer Wittmann <or...@apache.org> ---
taking for further investigation to find root cause and a possible solution.
I could reproduce a crash on Windows 7 using the description in comment
https://issues.apache.org/ooo/show_bug.cgi?id=120389#c5 with
- released AOO 3.4
- AOO 3.4.1 developer snapshot, rev. 1354891
- AOO 3.4.1 developer snapshot, rev. 1369110
- my local trunk build, rev. 1367858
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
brinzing <ol...@gmx.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oliver.brinzing@gmx.de
--- Comment #7 from brinzing <ol...@gmx.de> ---
>- open document in attachment 78752 [details]
>- open the dialog from "File" - "Print..."
>- Press the "Cancel" button
>- AOO crashes.
i can reproduce crash on win 7 64bit with aoo3.4.1 rev 1369843
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[Bug 120389] OO crashes when I Print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120389
--- Comment #2 from arthurgoldberg <ar...@cs.nyu.edu> ---
Created attachment 78751
--> https://issues.apache.org/ooo/attachment.cgi?id=78751&action=edit
input file 1
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