[Bug 123398] Printing fails with error message "communication is not possibl"

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=123398

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
            Summary|I have a new problem that   |Printing fails with error
                   |has only just occured, I    |message "communication is
                   |cannot print from OO        |not possibl"
                   |Document.                   |
           Severity|major                       |normal

--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
@reporter:thank you for your feedback! Unfortunately you are wrong here, this
is the AOO bug tracking system, not a help desk.
You can get assistance at
<http://user.services.openoffice.org/en/forum/>
or here:<http://www.openoffice.org/support/>
If you want to report bugs please consider hints on
<http://wiki.openoffice.org/wiki/QA/HowToFileIssue> 

We can try to help you here, but unfortunately important information we will 
need to reproduce your problem is missing.
Please add all information requested in following:
a) Write a meaningful Summary describing exactly what the problem is
b) Attach a sample document (not only screenshot) or refer to an existing 
  sample document in an other Bug with a link; to attach a file to this 
  bug report, just click on "Add an attachment" right on this page.
c) Contribute a document related step by step instruction containing every 
  key press and every mouse click how to reproduce your problem 
d) Attach screenshots with comments if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
e) if possible contribute an instruction how to create a sample document 
  from the scratch
f) add information 
  f1) what EXACTLY is unexpected (screenshot of error message)
  f3) concerning your Printer (manufacturer, type, connection to PC, 
      settings, anything, ...)
  f4) concerning your Operating System (Version, Distribution, Language) 
  f5) concerning your AOO version (with Build/revision ID if it's not a 
     public release) and localization (UI language, Locale setting)
  f6) AOO settings that might be related to your problems 
     (video hardware acceleration, Experimental features enabled, ...)
  f7) how you launch AOO and how you opened the sample document
  f8) Whether your problem persists when you renamed your user profile 
     (Quit Quickstart before!) before you launch AOO (please see
    
<http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues>)
  f9) Whether that worked in former OOO / AOO Versions 

If you want to attach more than 1 document please zip all documents into 1
testkit.zip. 
Even if you can not provide all demanded information, every little new
information might bring the breakthrough.

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