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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/02/19 16:18:11 UTC

[Bug 123952] Open Office won't open documents and freezes computer

https://issues.apache.org/ooo/show_bug.cgi?id=123952

Karen McDeavitt <km...@progressive.com> changed:

           What    |Removed                     |Added
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                 CC|                            |kmcdeav1@progressive.com

--- Comment #1 from Karen McDeavitt <km...@progressive.com> ---
I tried to replicate this failure with no luck.
I am running on a Macbook Pro, with Mac OSX version 10.9.1 with Apache
OpenOffice version 4.0.1.  

Steps I ran attempting to replicate:
1. I sent myself an email with two document attachments.  Both were written in
OpenOffice with a file extension of .odt. However, one was attached checking
off the ability to open using a Window based application.  I opened both of
these files successfully using OpenOffice.  

2. I sent myself the same email to my work address, then emailed it back from
that email account.  I also successfully opened the documents from that email
as well.

3. I sent myself an email from my work email account, with a Microsoft Word
document with a file extension of .docx.  When I attempted to open the .docx
file using OpenOffice, by using the right-click menu options, Microsoft Word
opened anyway, (trumped OpenOffice?).  Maybe this is where the other user's
failure lies?  Was she/he trying to open a Microsoft Word document using
OpenOffice application?

4. Next, I saved the .docx file in my Documents folder, with an extension of
.odt, to force OpenOffice to open it.  When I attempted to open it, I received
a corruption error pop-up window.

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